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Kia 417
Ottawa, ON
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320 Reviews of Kia 417
Great friendly service When I first bought a car (almost 20 years ago) I received amazing friendly service from a dealer, to which I became accustomed to. Then, recently I w When I first bought a car (almost 20 years ago) I received amazing friendly service from a dealer, to which I became accustomed to. Then, recently I was leasing a car from a different company who always left me flabbergasted to a point where I felt a little delirious. After my first visit to Kia 417 I felt human again. The service was great, the agent was extremely friendly and if he couldn't answer my question he found others who did. Even the mechanics piped in with helpful answers. All in all, my faith has been restored and I will continue to return to Kia 417. Thank you so much and hope you remain as helpful and ready to answer questions and concerns like you did at my first visit. BTW, the courtesy driver was great too, but those folks usually are. More
Excellent service i have been going to this location for many years now and the service is always the same quality. I am satisfied I trust the advice given service i have been going to this location for many years now and the service is always the same quality. I am satisfied I trust the advice given More
Great Staff I am so happy with this dealership, they really took the time to understand the needs of my family and helped us choose the perfect vehicle. Thanks so I am so happy with this dealership, they really took the time to understand the needs of my family and helped us choose the perfect vehicle. Thanks so much Steve et Julien, you are the best! More
Worst Experience Ever!!! After settling on a final deal. The dealership called me over a week after the deal was made, and 6 days after taking delivery of our new car, to dema After settling on a final deal. The dealership called me over a week after the deal was made, and 6 days after taking delivery of our new car, to demand accessories be handed over from our old car we traded in. This is in spite of the fact they agreed we could keep the accessories. If that's not bad enough, this dealership is withholding a refund cheque we are owed for over $2200 from a cancelled extended warranty, that has nothing to do with the dealership! The extended warranty was through Kia Protect, not through the dealership!! Terrible manager, Steven Nevers, is a bully and a liar. Do NOT shop at this dealership. You will be sorry you did, as we are. Not only will I never shop here again. I will never have any work done here, and I will warn everybody I come into contact with. They still owe us our $2200+ and we may have to take legal action. More
They Blew head gasquet on my Car Kia Forte 2014 , they did want to give me anything for the car by blowing the head gasquet it was forcing me to buy new car. I bring it in for small knocking n , they did want to give me anything for the car by blowing the head gasquet it was forcing me to buy new car. I bring it in for small knocking noise next thing you know im going home with A blown head gasquet I should have known they were all avoiding me when I came to pick up my car they were all hiding brind the indoor cars and offices and wouldn't come talk to me they just sat and avoided me the whole time. it was making a noise because oil changers hogs back add put in syntetic oil my motor was louder the week befor ei brought it to kia I went to mr lube to change oil to normal oil , my oild was fine after picking my car up at kia I add prestone in my oild. its very obviouse they add reved it up so high it blew the head gasquet they wanted to replace a lower block at 1600 with 50 000 Km on it again they tried to foold me I found whole motor with 50 000 KM on it at 1500$ they wanted to change me 12 hrs of labour to install it BUYER BEWARE these guys will stop at nothing to make money all at your expense. They tried to sell me a new SUV they did 4 credit check even after they said I was approved they were just wanting on answer form bank they were still doing more credit checks thanks got a add credit alert setup I was able to catch them in the act. at the end when to my old dealership the one I can trust got my Kia Sportage from him great rates also lower payment then Kia417 was offering. All around Kia 417 is a BAD place to go for service and to buy a new car not recommended anyone go there ever. More
Check up no. 2 Service d'entretien no. 2 Mon deuxième rendez-vous chez le concessionnaire pour le service d'entretien. Ma voiture Kia Sorento 2017 Sxv6. Je suis très très satisfait du service Mon deuxième rendez-vous chez le concessionnaire pour le service d'entretien. Ma voiture Kia Sorento 2017 Sxv6. Je suis très très satisfait du service reçu lors de ma visite du gérant de service et du responsable au service d'entretien. Ils sont respectueux, compréhensifs et assurent la satisfaction complète de leurs clients. Ils sont à l'écoute, et on est capable de constater qu'ils veulent vraiment satisfaire le client. Donc, avec l'expérience que j'ai vécu récemment, je recommande fortement ce concessionnaire. ( Kia 417) Very, Very good servive after sale. More
It's not the dealership you have to worry about it Kia them. It's not the dealership you have to worry about. The problem is Kia themselves. We have 2 Kias and there will won't be another It's not the dealership you have to worry about. The problem is Kia themselves. We have 2 Kias and there will won't be another More
I was totally misled They knew it was my first car, and the person who was with me never bought a new car. We asked for specifics features and the sales man who was a new They knew it was my first car, and the person who was with me never bought a new car. We asked for specifics features and the sales man who was a new sales rep told us we could get this with the luxury packages. We told him we could get everything we wanted with the chevrolet cruze. Than he went to asked to another sales rep and they told us we could get everything for a small amount more. He obviously new nothing about their cars. On the worksheet he gave me there was no equipment listed and on his there were. I signed the papers trusting them when I got into the car I realized I had no electric seat and no press button. I went back in the office they told me it was too late as I signed the papers and they force me to take the car. At that time I didn't know I could leave it there. When I got home I realized they were no winter tire. I contact their GM Linda Carriere who only offered me the winter tire for an half of the price.... After all they had done they should had offered me it for free. She wasn't willing to deal and she took the side of hers sales rep even if I sent her the proof that on my worksheet their was nothing listed. They took advantages of me and my poor knowledge of cars...I felt like if I have been ripped...Never go there they are snake. More
Kia forte I purchased a kia forte from this dealer and they went above and beyond for me. Vehicle was used but they cleaned it out. Have been here for all my re I purchased a kia forte from this dealer and they went above and beyond for me. Vehicle was used but they cleaned it out. Have been here for all my repairs and have had no issues! More
Beware A couple of years ago, I took my Rondo in for warranty repair on AC that failed. This dealership refused to honour the warranty saying that a tiny roc A couple of years ago, I took my Rondo in for warranty repair on AC that failed. This dealership refused to honour the warranty saying that a tiny rock had damaged the AC so KIA was not on the hook. Have heard others getting the same story from this dealer. More recently, I stopped by to test a new Rondo. (Was picking my wife up nearby). Parked it in plain view near the doors and identified it to the sales staff. Went for the test drive. On retuning they wanted to assess my Rondo for trade purposes but there was no time for me to do so. Curiously, I started up my Rondo and the "check engine" light was on. It had never ever been on before nor has it been on since. Strange eh? I had not put gas in recently but went out and tightened up the gas cap. Light went out. My suspicions were rising. When seeking to trade at another dealership later on I noticed that one of the primary questions is whether or not there are any "check engine" lights on. They use it to lessen the value of the trade in. I think one should keep a close eye on this dealership. Gas cap is easily accessible in these cars. More