
Kia 417
Ottawa, ON
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332 Reviews of Kia 417
I bought my car (Soul 2010) at KIA 417 and always had the maintenance and repairs done there. I like the service and want to keep my car in good driving condition. I waited for my car and I also apprecia the maintenance and repairs done there. I like the service and want to keep my car in good driving condition. I waited for my car and I also appreciate the way they follow Covid protocoles. I also dealt with a consultant as I am looking into buying/leasing a new car next summer. More
I had the best customer service experience buying a car with Manny. I wasn’t sure at first that I wanted to deal with Kia417 since far from home and it turned out to be the best decision I made. The unders with Manny. I wasn’t sure at first that I wanted to deal with Kia417 since far from home and it turned out to be the best decision I made. The understanding of what I wanted to pay and the willingness and ability to make it happen just amazed me. More
Very accommodating in getting my 2018 Optima SXL into the shop at short notice for its regular maintenance. I'm a regular customer getting service done at least once a month since I put so much mileage on t shop at short notice for its regular maintenance. I'm a regular customer getting service done at least once a month since I put so much mileage on the car. It is very difficult to make an advance booking due to the irregular frequency of mileage I drive and they are always able to fit me in at the last minute when I call. More
Very attentive service person/ verified visit / myself / and asked if any questions or extra services I might need also check for any warranty services. Added me also to your tire storage. Estimated tim and asked if any questions or extra services I might need also check for any warranty services. Added me also to your tire storage. Estimated time of service a few minutes to the exact time very impressive! More
The Staff were polite and helpful, what Really Impressed me when I told them my concern about the Heat Plate, they reviewed the situation and told me Not to worry, it wasn't an issue and there was No Need t me when I told them my concern about the Heat Plate, they reviewed the situation and told me Not to worry, it wasn't an issue and there was No Need to replace it, WOW a Garage/Dealership that does not jump on the chance to make Extra $$$$ for non needed repairs, well again, very impressed with their honesty. More
I have been dealing with you since 2010 and the service has always been great but there were times when turnover of excellent staff did some damage. I would recommend that IT update your e-mail settings as has always been great but there were times when turnover of excellent staff did some damage. I would recommend that IT update your e-mail settings as service responses still have the name of an advisor long gone! Cheers. More
We got our 2022 Kia Telluride sooner than anticipated. We finally got to meet the sales manager in person and... she was great. Turns out she had serious allergies during our first visit. I would recommend t finally got to meet the sales manager in person and... she was great. Turns out she had serious allergies during our first visit. I would recommend this dealership be on your list to visit. More
We enjoyed our experience with Amadou (salesperson). He was professional and courteous. Knowledgeable and friendly. We unfortunately did not like having to constantly haggle with the sales manager. She nev was professional and courteous. Knowledgeable and friendly. We unfortunately did not like having to constantly haggle with the sales manager. She never came out of her office, not even once we had purchased the vehicle. We purchased the 2022 Kia Telluride. We should be receiving it in late September, at which point I will update my posting. I am giving them one more chance to make things right by going above and beyond, otherwise, this will be the last vehicle we purchase at this dealership. More