Kentwood Ford

Service I had my 2016 F-150 in for a regular service. The young lady I dealt with in the service department was absolutely wonderful to deal with. Nothing ag I had my 2016 F-150 in for a regular service. The young lady I dealt with in the service department was absolutely wonderful to deal with. Nothing against any other service personal but if they all had the additude that Jennifer has towards your customers, you'd have a top rate service department. I will look for Jennifer the next time I bring my pickup in for servicing. Thank you Jennifer. More

Oil changes of my Honda civic sedan .. Fast and good service, friendly staff, you dont need to wait for a long hour unlike other .....Price of service is affordable and..the staff will alwa Fast and good service, friendly staff, you dont need to wait for a long hour unlike other .....Price of service is affordable and..the staff will always offer free hot beverages like coffe..thst so nice..... More

Had fun Very friendly and easy to talk to, answered all my questions and never batted an eye when I asked him to remove the battery cables to reset my Sync sy Very friendly and easy to talk to, answered all my questions and never batted an eye when I asked him to remove the battery cables to reset my Sync system More

Appreciably pleasant Very happy with the service from the initial appointment to the reminder emails and texts. Then on the day of service the availability of a loaner car Very happy with the service from the initial appointment to the reminder emails and texts. Then on the day of service the availability of a loaner car and the update calls made by Jennifer who was honest and pleasant each time . I really appreciate how the service department is looking out for me. More

Service Had an 8 am appointment, when I arrived my service advisories was very professional, get all my information and set me up with a drive to work, with i Had an 8 am appointment, when I arrived my service advisories was very professional, get all my information and set me up with a drive to work, with in 5 minutes of signing up. When my truck was ready, as promised John was at my office to drive me back to pickup my truck. Thanks for a job well done by all, seamless! More

Service I went in to the dealership with trouble closing my drivers door on a Saturday morning and they were all very friendly and pleasant, the work was done I went in to the dealership with trouble closing my drivers door on a Saturday morning and they were all very friendly and pleasant, the work was done very quickly and I would recommend this dealership very highly!!! They are all VERY Friendly!!! I will be Back!!!! More

very friendly and helpful staff hounest and helpful well definatly be a regular client. The work on my car was done fast and the service was great. m m m hounest and helpful well definatly be a regular client. The work on my car was done fast and the service was great. m m m More

Kentwood service department Awesome service department to deal with, always get a good laugh from all the hard working staff here! Never a hesitation to bring my 17 Ford Fusion i Awesome service department to deal with, always get a good laugh from all the hard working staff here! Never a hesitation to bring my 17 Ford Fusion in to see this happy department! Keep up the awesome work! :) More

Excellent Service From the moment I walked in to the service dept. Darren Verhulst looked after my service needs in a friendly and professional manner. He advised as to From the moment I walked in to the service dept. Darren Verhulst looked after my service needs in a friendly and professional manner. He advised as to what they would do and gave an approx cost. He arranged a loaner vehicle for me and ensured I understood everything about the service of my car. Darren was a very friendly individual who ensured my needs where looked after. I strongly recommend this service dept. and Darren to anyone needing service to their vehicle. More

Donna Miller Excellent customer service and a very happy group of people. Your location is also convenient for me as I pass it on my way to work.. Excellent customer service and a very happy group of people. Your location is also convenient for me as I pass it on my way to work.. More