Kentwood Ford

Very good service Jeff give me a very good service and a very good deal! My familly and one of my friend go saw him for buy a new car and they are very happy with what Jeff give me a very good service and a very good deal! My familly and one of my friend go saw him for buy a new car and they are very happy with what they have and the very good service they have with jeff . Nothing bad to say about him :) More

Thank you After informing this dealership's service staff of my situation involving a stolen key, these guys did everything to ensure that my keys were recorded After informing this dealership's service staff of my situation involving a stolen key, these guys did everything to ensure that my keys were recorded and I received a new one. When I called they told me to be there as soon as I could, and 10 minutes later I arrived and someone was waiting for me. The service tech stopped his lunch to get me in the system and then proceeded to ensure that they had everything done quickly as well as give me a completely undeserved discount for my misfortune. I have received good service in other auto dealer locations before, but this was every member who was present, and with every aspect of the Service. Thank You! More

Awesome Service! Best Staff! Thank you everyone at Kentwood Ford for always taking care of me!! Much appreciated, and thanks again for the great service! Mr and Mrs Bulldog. Thank you everyone at Kentwood Ford for always taking care of me!! Much appreciated, and thanks again for the great service! Mr and Mrs Bulldog. More

Service Advisor Mr Verhulst is very helpful and knowledgeable and made sure that my vehicle is well taken care off properly and proactively replaced axle seal that ha Mr Verhulst is very helpful and knowledgeable and made sure that my vehicle is well taken care off properly and proactively replaced axle seal that has a leak More

At peace with service Thanks to my service advisor Brian Williams going into Kentwood Ford is both pleasurable and educational. I am grateful for his help in setting prior Thanks to my service advisor Brian Williams going into Kentwood Ford is both pleasurable and educational. I am grateful for his help in setting priorities in terms of what needs to be done and what can wait as this ensures I am always financially prepared to pay promptly for any work done. I am appreciative of his explaining in understandable words terms that are mechanically speaking well over my head. Immensely pleased when Brian found a warranty which saved me a very substantial sum. Service had never been better! Brian, many many thanks, Sigrid Colson. More

Outstanding Service Consultants/Advisors Diagnosing a potentially complex issue, Jennifer's excellence as a service consultant was key to making this a successful day. Highly professional, p Diagnosing a potentially complex issue, Jennifer's excellence as a service consultant was key to making this a successful day. Highly professional, punctual and cordial, Jennifer was a pleasure with whom to work. In addition, Jennifer assisted me in developing my long-term maintenance/servicing needs. More

Warranty Repairs This dealership is the best! Took my car in for a warranty service and they were fast, gave me a ride, filled up my windshield washer fluid, and even This dealership is the best! Took my car in for a warranty service and they were fast, gave me a ride, filled up my windshield washer fluid, and even washed my car! I purchased the car there too and was completely catered to! More

Best buying experience by far This weekend I bought a 2017 Ford escape from Wayne. It was the best buying experience I could have asked for. I have been looking for a vehicle for s This weekend I bought a 2017 Ford escape from Wayne. It was the best buying experience I could have asked for. I have been looking for a vehicle for several months and Wayne has been very patient with me. He had all my finances approved before I ever set foot in the dealership. He made sure he understood what was important to me and made sure that he got me into a vehicle that fit my needs and budget. He also got me into a loaner the first night so that he could make sure that it was detailed and the door handle fixed. He is super quick to reply to messages and answer any questions. I would 100% recommend anyone looking for a vehicle go talk to Wayne first. More

awesome service advisor Rob did all the little things right and enjoyed his positive attitude. I would go back to kentwood ford because of robs great service. thank you Rob did all the little things right and enjoyed his positive attitude. I would go back to kentwood ford because of robs great service. thank you More

All sorts of warning lights. I came in for some service and had 4-5 warning lights on in my car. They got it fixed fast and kept me up to date with what was happening with my car. I came in for some service and had 4-5 warning lights on in my car. They got it fixed fast and kept me up to date with what was happening with my car. They got me running again in no time. More