Kentwood Ford

At peace with service Thanks to my service advisor Brian Williams going into Kentwood Ford is both pleasurable and educational. I am grateful for his help in setting prior Thanks to my service advisor Brian Williams going into Kentwood Ford is both pleasurable and educational. I am grateful for his help in setting priorities in terms of what needs to be done and what can wait as this ensures I am always financially prepared to pay promptly for any work done. I am appreciative of his explaining in understandable words terms that are mechanically speaking well over my head. Immensely pleased when Brian found a warranty which saved me a very substantial sum. Service had never been better! Brian, many many thanks, Sigrid Colson. More

Outstanding Service Consultants/Advisors Diagnosing a potentially complex issue, Jennifer's excellence as a service consultant was key to making this a successful day. Highly professional, p Diagnosing a potentially complex issue, Jennifer's excellence as a service consultant was key to making this a successful day. Highly professional, punctual and cordial, Jennifer was a pleasure with whom to work. In addition, Jennifer assisted me in developing my long-term maintenance/servicing needs. More

Warranty Repairs This dealership is the best! Took my car in for a warranty service and they were fast, gave me a ride, filled up my windshield washer fluid, and even This dealership is the best! Took my car in for a warranty service and they were fast, gave me a ride, filled up my windshield washer fluid, and even washed my car! I purchased the car there too and was completely catered to! More

Best buying experience by far This weekend I bought a 2017 Ford escape from Wayne. It was the best buying experience I could have asked for. I have been looking for a vehicle for s This weekend I bought a 2017 Ford escape from Wayne. It was the best buying experience I could have asked for. I have been looking for a vehicle for several months and Wayne has been very patient with me. He had all my finances approved before I ever set foot in the dealership. He made sure he understood what was important to me and made sure that he got me into a vehicle that fit my needs and budget. He also got me into a loaner the first night so that he could make sure that it was detailed and the door handle fixed. He is super quick to reply to messages and answer any questions. I would 100% recommend anyone looking for a vehicle go talk to Wayne first. More

awesome service advisor Rob did all the little things right and enjoyed his positive attitude. I would go back to kentwood ford because of robs great service. thank you Rob did all the little things right and enjoyed his positive attitude. I would go back to kentwood ford because of robs great service. thank you More

All sorts of warning lights. I came in for some service and had 4-5 warning lights on in my car. They got it fixed fast and kept me up to date with what was happening with my car. I came in for some service and had 4-5 warning lights on in my car. They got it fixed fast and kept me up to date with what was happening with my car. They got me running again in no time. More

Heated seats I was alright with the work that was done. The only problem was that I had to call the dealer to see if my parts were in. My service guy told me that I was alright with the work that was done. The only problem was that I had to call the dealer to see if my parts were in. My service guy told me that they had been in for about 2 weeks. There was no contact with him or me. Not good. They still stuck with the price that was quoted. More

Great Experience! FRIENDLY-FAST😁 Brian was great to deal with. Had my truck warm and waiting when I arrived couldn't ask for better service! Keeps me coming bac FRIENDLY-FAST😁 Brian was great to deal with. Had my truck warm and waiting when I arrived couldn't ask for better service! Keeps me coming back.. AWESOME Team at Kentwood! More

Great work and customer service Ive been to this location a few times now and it's been nothing but a great experience. On my last visit, Darren was there to help me, he was very hel Ive been to this location a few times now and it's been nothing but a great experience. On my last visit, Darren was there to help me, he was very helpful and easy to deal with. More

Always excellent service I have been to Kentwood ford numerous times and as always I have had great service! I always mention to friends this is the best place to buy and serv I have been to Kentwood ford numerous times and as always I have had great service! I always mention to friends this is the best place to buy and service your ford products! Thanks Again Kentwood Robb Tremblay More