Kentwood Ford

Had fun Very friendly and easy to talk to, answered all my questions and never batted an eye when I asked him to remove the battery cables to reset my Sync sy Very friendly and easy to talk to, answered all my questions and never batted an eye when I asked him to remove the battery cables to reset my Sync system More

Appreciably pleasant Very happy with the service from the initial appointment to the reminder emails and texts. Then on the day of service the availability of a loaner car Very happy with the service from the initial appointment to the reminder emails and texts. Then on the day of service the availability of a loaner car and the update calls made by Jennifer who was honest and pleasant each time . I really appreciate how the service department is looking out for me. More

Service Had an 8 am appointment, when I arrived my service advisories was very professional, get all my information and set me up with a drive to work, with i Had an 8 am appointment, when I arrived my service advisories was very professional, get all my information and set me up with a drive to work, with in 5 minutes of signing up. When my truck was ready, as promised John was at my office to drive me back to pickup my truck. Thanks for a job well done by all, seamless! More

Service I went in to the dealership with trouble closing my drivers door on a Saturday morning and they were all very friendly and pleasant, the work was done I went in to the dealership with trouble closing my drivers door on a Saturday morning and they were all very friendly and pleasant, the work was done very quickly and I would recommend this dealership very highly!!! They are all VERY Friendly!!! I will be Back!!!! More

Excellent Service From the moment I walked in to the service dept. Darren Verhulst looked after my service needs in a friendly and professional manner. He advised as to From the moment I walked in to the service dept. Darren Verhulst looked after my service needs in a friendly and professional manner. He advised as to what they would do and gave an approx cost. He arranged a loaner vehicle for me and ensured I understood everything about the service of my car. Darren was a very friendly individual who ensured my needs where looked after. I strongly recommend this service dept. and Darren to anyone needing service to their vehicle. More

Donna Miller Excellent customer service and a very happy group of people. Your location is also convenient for me as I pass it on my way to work.. Excellent customer service and a very happy group of people. Your location is also convenient for me as I pass it on my way to work.. More

Always quick and easy Always have an easy time getting in for service and getting it done quickly. Staff are professional and quick to get you in and out without making you Always have an easy time getting in for service and getting it done quickly. Staff are professional and quick to get you in and out without making you feel rushed or ignored. More

Service Advisor I have been taking my car to Kentwood Ford for the past 3years. The work on my car was done fast and the service was great Awesome service from Rob, L I have been taking my car to Kentwood Ford for the past 3years. The work on my car was done fast and the service was great Awesome service from Rob, Like always ! More

Best ford service in Edmonton Kelly the assistant service manager is the best service advisor in Edmonton. I drive to the opposite side of the city just for the service he provides Kelly the assistant service manager is the best service advisor in Edmonton. I drive to the opposite side of the city just for the service he provides. More

scheduled oil change Had a scheduled oil change done. Mechanical found a leak in the rear diff seal (again). Two rear diff seals in 56000 km, whats with that. Anyway the t Had a scheduled oil change done. Mechanical found a leak in the rear diff seal (again). Two rear diff seals in 56000 km, whats with that. Anyway the team fixed it. Darren was very curtious and excellent to work with. More