Ken Shaw Toyota

Never Any Doubt I have no hesitation in recommending the Ken Shaw Toyota dealership to anyone wanting a Toyota product. We were looked after completely and thoroughly I have no hesitation in recommending the Ken Shaw Toyota dealership to anyone wanting a Toyota product. We were looked after completely and thoroughly be Will Erichsen and earlier Kaitlyn under the guidance of their sales manager, Helder Pacheco. More

Purchase of a Used Corolla LE from Ken Shaw, Toronto I went there to trade my Lexus ES 300 ( 18 Years old!) for a reliable used car. Kevin in the sales helped me with all the details I needed to make a d I went there to trade my Lexus ES 300 ( 18 Years old!) for a reliable used car. Kevin in the sales helped me with all the details I needed to make a decision. After an hour talking to Kevin and a small test drive I decided to buy a 2016 Corolla LE. Kevin was the key to my quick decision. He came across as very honest and straightforward. In talking to him I felt I was talking to a member of my own family ! He was warm, patient and very knowledgeable. His empathy and trust with me appeared to be the key factor that enabled me to buy from him. Perhaps this is the secret of Ken Shaw's success. : Making a customer feel he/she belongs to the Toyota family. Over the past 32 years of my ownership of Toyota vehicles, I am always made to feel part of the Toyota family and its people. I cherish my experience with Kevin Morvaridi. I unhesitatingly go back to him if I need another Toyota used car ! Just to be Honest : Before I went to Ken Shaw dealership, I solicited others' inputs as to the best person to go to. And it was Kevin Morvaridi ! I was right ! More

Great Service from Will! Will Erichsen helped us greatly with the lease of our new RAV4. He really went above and beyond to get us a great deal. We are very happy! Will Erichsen helped us greatly with the lease of our new RAV4. He really went above and beyond to get us a great deal. We are very happy! More

I want to give 6 stars to Will!!! I contacted Ken Shaw because of the brand, the woman who answered the phone was friendly and transferred me to Will. #1 -- Will asked how he could I contacted Ken Shaw because of the brand, the woman who answered the phone was friendly and transferred me to Will. #1 -- Will asked how he could help. After my lengthy introduction about my immediate need to replace my vehicle due to the accident/write-off... #2 - He probed to understand ALL of my needs BEFORE he presented options. (Plus he emailed me details while we were on the phone) ABOVE ALL, there is no high sales pitch/pressure like other Toyota dealerships and other car dealerships. Kudos to Will. More

Fantastic Experience! From start to finish, everything was handled with care and attention. They made it so easy to do business with them. I'm loving my new car. Thank you From start to finish, everything was handled with care and attention. They made it so easy to do business with them. I'm loving my new car. Thank you Ken Shaw Toyota!!! More

Customer service Bought my highlander in 2013, delt with Tom Vu. He was a great person to deal with. Always making sure that the client came first. As for service and Bought my highlander in 2013, delt with Tom Vu. He was a great person to deal with. Always making sure that the client came first. As for service and maintenance I always go back to the same location. More

Great personalized service Will Erichsen was great - we needed a car in a hurry and Will moved very fast to help us make a decision and get the paperwork sorted out. It's a gre Will Erichsen was great - we needed a car in a hurry and Will moved very fast to help us make a decision and get the paperwork sorted out. It's a great dealership and we love the car! More

Knowledgeable, friendly and patient! Helder and Will made a great team in our purchase of a RAV4. We finalized all the details with Helder, much of it through email, as we requested. And Helder and Will made a great team in our purchase of a RAV4. We finalized all the details with Helder, much of it through email, as we requested. And then Will spent hours with us, patiently going through all the paperwork, and sitting in the car with us. He spent quite a lot of time with us, answering all our questions. Lovely working with him and Helder! More

Ken Shaw Toyota saved the reputation of Toyota. My experience with Toyota Vehicles has been positive over the last 25 years. However, my fiancé and I walked into Don Valley Toyota on Steeles an My experience with Toyota Vehicles has been positive over the last 25 years. However, my fiancé and I walked into Don Valley Toyota on Steeles and Woodbine and attempted to buy a car. I must admit that I was dressed casually and suffer severe respiratory problems and my fiancé is a visible minority in Canada. We were ushered and test drove around for an attempted to purchase a used car. The salesman told us that according to his manager, we could not purchase the vehicle as it was not certified. They took the keys from my car and apparently appraise it. We were waiting for 90 minutes with no water and one came to speak to us. As a person who suffers, I was very aware that they were not interested in dealing with a handicap or my fiancé. To make the story short, I contacted the general manager of Don Valley Toyota and we play telephone tag for a few times and then he sent me an email. I requested that he review the video tapes that are all over Weins Canada auto dealerships ( Weins Canada currently in Ontario owns 6 car dealership that I am aware of including Don Valley Toyota). The general manager, Charles Grant sent me back an email that was very aggressive stating that he would defend Don Valley Parkway Toyota to the end degree no matter what they did. I subsequently followed up with a phone call stating that I would like to have a telephone conference with him to discuss this matter but he ignored it. I registered a complaint with Toyota Canada, however they haven't responded. My fiancé and I attended Ken Shaw Toyota on St. Clair Ave. We were treated like human beings from their salesman Walter Kikhard. He was honest and he was fair. We purchased three vehicles from him within four to five weeks period. Ken Shaw Toyota and the representatives are very impressive and they were simply straightforward and honest. Walter has gone far and above for us to be comfortable with Toyota again. He was a gentleman and a man of his word. He works very hard to get the deals done. We were very impress with Walter and his attention to detail, knowledge and has sense of humour. He even gave us a complimentary Toyota bears with each purchase. We would recommend Ken Shaw Toyota and rank them among the top. Toyota Canada should recognize Ken Shaw Toyota as the best dealership in Canada for customer relations and quality of product. More

A friendly and knowledgeable services. The location is being under renovation but the staff have made every effort to comfort the customer. My salesman (Tom Vu) was extreme helpful in eve The location is being under renovation but the staff have made every effort to comfort the customer. My salesman (Tom Vu) was extreme helpful in every way to make our purchase a pleasant experience. Definitely I will recommend Tom Vu to my family members and my friends if they are looking for a new car. More