Ken Shaw Toyota

Great service After a small hiccup the dealership took care of me. They were able to accommodate me so that I didn’t miss any time from work. Thank you! After a small hiccup the dealership took care of me. They were able to accommodate me so that I didn’t miss any time from work. Thank you! More

Excellent service! I called Shahar to get information and she was an absolute delight! They didn't end up having the car I wanted but if I was very happy with her attent I called Shahar to get information and she was an absolute delight! They didn't end up having the car I wanted but if I was very happy with her attention to my needs! Thanks again Shahar! More

Never Any Doubt I have no hesitation in recommending the Ken Shaw Toyota dealership to anyone wanting a Toyota product. We were looked after completely and thoroughly I have no hesitation in recommending the Ken Shaw Toyota dealership to anyone wanting a Toyota product. We were looked after completely and thoroughly be Will Erichsen and earlier Kaitlyn under the guidance of their sales manager, Helder Pacheco. More

Purchase of a Used Corolla LE from Ken Shaw, Toronto I went there to trade my Lexus ES 300 ( 18 Years old!) for a reliable used car. Kevin in the sales helped me with all the details I needed to make a d I went there to trade my Lexus ES 300 ( 18 Years old!) for a reliable used car. Kevin in the sales helped me with all the details I needed to make a decision. After an hour talking to Kevin and a small test drive I decided to buy a 2016 Corolla LE. Kevin was the key to my quick decision. He came across as very honest and straightforward. In talking to him I felt I was talking to a member of my own family ! He was warm, patient and very knowledgeable. His empathy and trust with me appeared to be the key factor that enabled me to buy from him. Perhaps this is the secret of Ken Shaw's success. : Making a customer feel he/she belongs to the Toyota family. Over the past 32 years of my ownership of Toyota vehicles, I am always made to feel part of the Toyota family and its people. I cherish my experience with Kevin Morvaridi. I unhesitatingly go back to him if I need another Toyota used car ! Just to be Honest : Before I went to Ken Shaw dealership, I solicited others' inputs as to the best person to go to. And it was Kevin Morvaridi ! I was right ! More

Great Service from Will! Will Erichsen helped us greatly with the lease of our new RAV4. He really went above and beyond to get us a great deal. We are very happy! Will Erichsen helped us greatly with the lease of our new RAV4. He really went above and beyond to get us a great deal. We are very happy! More

I want to give 6 stars to Will!!! I contacted Ken Shaw because of the brand, the woman who answered the phone was friendly and transferred me to Will. #1 -- Will asked how he could I contacted Ken Shaw because of the brand, the woman who answered the phone was friendly and transferred me to Will. #1 -- Will asked how he could help. After my lengthy introduction about my immediate need to replace my vehicle due to the accident/write-off... #2 - He probed to understand ALL of my needs BEFORE he presented options. (Plus he emailed me details while we were on the phone) ABOVE ALL, there is no high sales pitch/pressure like other Toyota dealerships and other car dealerships. Kudos to Will. More

Fantastic Experience! From start to finish, everything was handled with care and attention. They made it so easy to do business with them. I'm loving my new car. Thank you From start to finish, everything was handled with care and attention. They made it so easy to do business with them. I'm loving my new car. Thank you Ken Shaw Toyota!!! More

Customer service Bought my highlander in 2013, delt with Tom Vu. He was a great person to deal with. Always making sure that the client came first. As for service and Bought my highlander in 2013, delt with Tom Vu. He was a great person to deal with. Always making sure that the client came first. As for service and maintenance I always go back to the same location. More

Great personalized service Will Erichsen was great - we needed a car in a hurry and Will moved very fast to help us make a decision and get the paperwork sorted out. It's a gre Will Erichsen was great - we needed a car in a hurry and Will moved very fast to help us make a decision and get the paperwork sorted out. It's a great dealership and we love the car! More

Knowledgeable, friendly and patient! Helder and Will made a great team in our purchase of a RAV4. We finalized all the details with Helder, much of it through email, as we requested. And Helder and Will made a great team in our purchase of a RAV4. We finalized all the details with Helder, much of it through email, as we requested. And then Will spent hours with us, patiently going through all the paperwork, and sitting in the car with us. He spent quite a lot of time with us, answering all our questions. Lovely working with him and Helder! More