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Ken Shaw Toyota

Toronto, ON

4.2
348 Reviews

2336 St Clair Ave W

Toronto, ON

M6N 1K8

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348 Reviews of Ken Shaw Toyota

February 28, 2018

wonderful expert I am very happy with the sales experience I had and Michael Naraine did a wonderful job helping use with everything involving purchasing the car. More

by Tanya24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Naraine
Mar 01, 2018 -

Ken Shaw Toyota responded

Hi Tanya, thanks for taking the time to write a review about Michael Naraine!

February 08, 2018

Terrible service We have a Toyota Prius 2010 whose sunroof membrane has deteriorated (it's a known problem as it's shown on Prius chat website) and they're blaming us More

by neodoru
Recommend Dealer
No
Employees Worked With
Zoltan Debrecensky
Mar 08, 2018 -

Ken Shaw Toyota responded

Hi neodoru, Unfortunately your vehicle is 5 years and 50,000kms outside of the warranty period for this repair to be covered under Toyota Canada's warranty. While we understand that your Prius might be in pristine condition otherwise, replacing or repairing certain parts is common for all aging vehicles. Please feel free to get in touch with our service team for more details if you wish.

January 31, 2018

Tire swap Went in for a tire swap. Spoke to Chris Jones. He was great! So knowledgeable and helpful!Will definitely go see him for my next car? More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jones
Mar 01, 2018 -

Ken Shaw Toyota responded

Thank you for taking the time to write your kind comments on Chris Jones!

December 27, 2017

Great experience at Ken Shaw I would like to thank Alex at Ken Shaw Toyota’s Used cars for helping me find the ideal car for myself. Alex was very helpful and approachable and pro More

by Adhil123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Del Rio
Jan 10, 2018 -

Ken Shaw Toyota responded

Thank you so much for taking the time to write about your experience with Alex Del Rio and Ken Shaw Toyota! We hope to see you back again in the future for service appointments.

December 13, 2017

Good folks Had a very smooth experience. Will was helpful throughout the process - never pushy. I need to write 25 words apparently, so here are a few ext More

by Elliot Woolner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Erichsen
Jan 10, 2018 -

Ken Shaw Toyota responded

Thanks for taking the time to write Ken Shaw Toyota and Will Erichsen a review!

December 06, 2017

Great service After a small hiccup the dealership took care of me. They were able to accommodate me so that I didn’t miss any time from work. Thank you! More

by Louise13
Recommend Dealer
Yes
Employees Worked With
Nelson Verissimo, Zoltan Debrecensky
Jan 25, 2018 -

Ken Shaw Toyota responded

Hi Louise, Firstly I would like to thank you for taking the time to write us a review and bring this issue to our attention. I apologize for the oversight on our end and hope that this incident doesn't dissuade you from returning for other service work. If there is anything we can do to help remedy this situation, we ask that you please get in touch with us. Thank you.

November 30, 2017

Excellent service! I called Shahar to get information and she was an absolute delight! They didn't end up having the car I wanted but if I was very happy with her attent More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahar Kamran
Nov 30, 2017 -

Ken Shaw Toyota responded

Hi John, thanks for taking the time to review our pre-owned department and Shahar Kamran!

November 09, 2017

Never Any Doubt I have no hesitation in recommending the Ken Shaw Toyota dealership to anyone wanting a Toyota product. We were looked after completely and thoroughly More

by thedeuchars
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Erichsen, Helder Pacheco
Nov 20, 2017 -

Ken Shaw Toyota responded

Thanks so much for your review about Ken Shaw Toyota, Helder Pacheco and Will Erichsen!

November 03, 2017

Purchase of a Used Corolla LE from Ken Shaw, Toronto I went there to trade my Lexus ES 300 ( 18 Years old!) for a reliable used car. Kevin in the sales helped me with all the details I needed to make a d More

by Ramamunikoti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Morvaridi
Nov 20, 2017 -

Ken Shaw Toyota responded

Thank you for your thoughtful review about Kevin Morvaridi! We hope you continue to love your pre-loved Toyota!

October 31, 2017

Great Service from Will! Will Erichsen helped us greatly with the lease of our new RAV4. He really went above and beyond to get us a great deal. We are very happy! More

by Dan L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Erichsen
Nov 20, 2017 -

Ken Shaw Toyota responded

Thanks for reviewing Ken Shaw Toyota and Will Erichsen!

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