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Kelowna BMW

Kelowna, BC

4.7
149 Reviews

2530 Enterprise Way

Kelowna, BC

V1X 7X5

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149 Reviews of Kelowna BMW

September 22, 2014

Will not be back to purchase or for service Even though I love the vehicle, I will not be back. I will go to Vancouver for any service work required. Service department has an "I don't care" a More

by ANOTHER UNSATISFIED CUSTOMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary
August 19, 2014

Mixed Bag Whilst some of the employees try really hard to do a good job, others are arrogant and surly. Their lack of knowledge of the products they have to sel More

by ktownguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary
June 12, 2014

Great Service, back to basics! I have tried giving Kelowna a shot many times at my business and have to say that this time was different. I was not greeted with any strange approach More

by denniswaomeo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Stratton, Ryan Wicks, Hayden Courville, Gary Smedley
March 19, 2014

We are very happy with David and Ryan Wicks. The deal went smoothly and I was encouraged to shop which makes me feel better about the approach from these guys. I will say there was no tacky pressure and More

by Wesl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David, Ryan, Hayden
October 25, 2013

I recently had my vehicle in for Service. Unfortunately I had to wait a week before parts could be available to fix the issue with the wheel bearing. It took several visits to properly diagnose the problem. More

by dbowman112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Hayden Ryan Gord
October 23, 2013

Our experience with David was great and continues to be great. He took the time in selling the car and continues to be very helpful throughout the years. Thank you David! Kirsten is also an asset to the bu More

by kelownahappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David, Kirsten
October 12, 2013

0 stars. Worst experience of my life buying a vehicle. I am considering seeking advice from a lawyer. We bought a "certified" 07 BMW X5 that they were marketing it as an "08 and somehow we didn't realize More

by Kelownaunhappy
Customer Service
Recommend Dealer
No
Employees Worked With
Gordon Hayes, Hayden, Ryan, Dave, Kirsten
October 05, 2013

I took my vehicle in for service and was greeted by two friendly girls, they went out of their way to make me feel special and appreciated. My service was done quickly, their massage chair were fantastic, More

by Freebee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirsten Dan Lisa
August 14, 2013

Having purchased a lemon at this dealership I spent several years constantly taking it in for repairs. Sales and Service employees were always very friendly and helpful, with Kirsten being most accomm More

by shoptalk
Recommend Dealer
No
Employees Worked With
Gord Hayes
July 29, 2013

Kirsten has been very good and has been a strong influence on us reccomending other people to the dealership. I will say that we have not had any problems or issues and have always been greeted with More

by johnsampson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirsten
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