Jaguar Land Rover Calgary

Happy customer The vehicle I was shown was in perfect shape. Sales staff very helpful. Def be back love my new Rover Sport. Enjoyed the knowledgeable staff and all t The vehicle I was shown was in perfect shape. Sales staff very helpful. Def be back love my new Rover Sport. Enjoyed the knowledgeable staff and all those who looked after me. Thank you. More

Not the epitome of Land Rover Due to our vehicle constantly needing substantial repairs we were eventually sent to deal with Steve. I have never been more disturbed than I have bee Due to our vehicle constantly needing substantial repairs we were eventually sent to deal with Steve. I have never been more disturbed than I have been in the few weeks I have had to deal with him. Truthfully he comes across as sincere and trustworthy. Unfortunately, he is not. Verbal agreements were made and then retracted. He refused to send anything in writing. He is not transparent, dependable or trustworthy. Obviously he has not taken the Land Rover culture and values training. -Putting people at the heart of everything we do is not just a definition, it's our obsession. - Someone should really look into how he is running this business. More

Excellent service Jon really went above and beyond to make sure i was happy with this car. Bought a used car is great condition. Unfortunately had issues with the batte Jon really went above and beyond to make sure i was happy with this car. Bought a used car is great condition. Unfortunately had issues with the battery and alternator when i first got the car and everytime i texted him my issues with it he was super accommodating and corrected the mechanical issue without any hesitation. Definitely got lucky because I know not many dealerships if any would have done that. Thank you to Jon, the mechanics and everyone else at jaguar land rover i am beyond happy w this car! More

In the market for a pre-owned Land Rover? Talk to John Chong John was a pleasure to deal with. Very nice guy who was always available (even on his day off) and he worked hard to make sure everything was right fo John was a pleasure to deal with. Very nice guy who was always available (even on his day off) and he worked hard to make sure everything was right for me. Good follow up post-purchase as well. More

Excellent experience! Will definitely recommend! JLR was an overall amazing experience. Not only were they friendly but also very knowledgeable and helpful! Jon Chong found exactly what I wanted/need JLR was an overall amazing experience. Not only were they friendly but also very knowledgeable and helpful! Jon Chong found exactly what I wanted/needed without me even knowing it myself yet. He helped me make the best decision for myself and still made the experience personable. I will definitely be referring Jon and Jaguar Land Rover! More

Jon was pleasant, finance ladies were wonderful. Overall service was good, there were some miscommunication on time frames for parts and services being done to the vehicle before picking up. Waited o Overall service was good, there were some miscommunication on time frames for parts and services being done to the vehicle before picking up. Waited over an hour for registration papers, after being told the vehicle was ready to be picked up by the sales manager. Jon was pleasant and was very apologetic for the wait, the ladies in the finance department were also helpful, responding very quickly and efficiently. Rose who details the vehicles was a sweetheart. I would suggest dealing directly with a sales associate, as there is less of a chance of miscommunication between employees and buyer. More

Poor service after they made a mistake The purpose of this review is to caution perspective buyers on working with this dealership - do yourself a favour and go somewhere else. My partn The purpose of this review is to caution perspective buyers on working with this dealership - do yourself a favour and go somewhere else. My partner purchased a Jaguar F Pace approximately 3 months ago. I was very clear with my requests - wrote every detail in several emails/texts to ensure the communication was clear. However when it came time to receive any documents from Mike - the sales representative, answers were delayed by several days, and the excuses were plentiful. Nevertheless at the end of it all Mike and his manager Kyle got all the loose ends tied up and I was ready to pick up my F Pace. I do not even recall what exactly happened that day as I was rushed out of the dealership as soon as I came in. A couple days went by and I noticed one of the features I needed and requested was missing - the GPS. I notified the dealership immediately. What did they do? Nothing. False promises from both Mike and Kyle, and the worst customer service I would have ever imagined. Promises of follow ups or returned phone calls, with no answer, nothing. No solutions, no help, nothing. Just sleazy lies, being dragged along for 3 months and despicable service. This is not a high class dealership. Do not trust these people. If you love Jaguar as much as we do, check every single detail before you get out of that dealership!! Beware!!! More

Top notch. Exceeded my expectations. Matthew is a great salesmen! He went out of his way to make sure I was more than satisfied. Awesome management team too, would highly recommend Land R Matthew is a great salesmen! He went out of his way to make sure I was more than satisfied. Awesome management team too, would highly recommend Land Rover! More

Great experience! JLR is a great dealership. Staff is very helpful and met my needs. Would definitely recommend them for anyone looking for a new vehicle. I wasn’t sure JLR is a great dealership. Staff is very helpful and met my needs. Would definitely recommend them for anyone looking for a new vehicle. I wasn’t sure what I wanted but told them the type of vehicle and they had 4 ready for me to test drive. I worked with Matthew, Trevor and David and they were great!! More

When you look you see! I took a friend to look at Jags. I have owned six Jags XJ’s over 25 years and wanted to share why I love Jags so much. I must say the service we I took a friend to look at Jags. I have owned six Jags XJ’s over 25 years and wanted to share why I love Jags so much. I must say the service we received at Jaguar Land Rover Calgary was great from beginning to end. We went to look and when you look you see. I saw a great offer on an XJ and bought. Thanks for a great experience. Mark More