Jaguar Land Rover Calgary
Calgary, AB
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221 Reviews of Jaguar Land Rover Calgary
Excellent Service! The level of service at Land Rover is second to none. I've had multiple dealings with this dealership over the years and I've seen such an improvement The level of service at Land Rover is second to none. I've had multiple dealings with this dealership over the years and I've seen such an improvement over the last year. Stephen Crocker is such a breath of fresh air and I've never felt more taken care of. He makes servicing a vehicle that much easier! More
Excellent Customer Service Stephen is very knowledgeable, easy to deal with and make his customers feel important. He goes above and beyond to make sure you are completely satis Stephen is very knowledgeable, easy to deal with and make his customers feel important. He goes above and beyond to make sure you are completely satisfied with your experience. I highly recommend Stephen and his staff and will not bring my vehicle anywhere else. More
Service and Follow up Stephen, Jill and his team have consistently taken ownership of every issue I have had with my Evoque. I recently had a problem with my Evoque and was Stephen, Jill and his team have consistently taken ownership of every issue I have had with my Evoque. I recently had a problem with my Evoque and was not able to get it to the dealership as it would not start. Even though I was not able to bring it to the dealership, I was able to get advice and support from him and his team to finally get my Evoque to working. Now that's service! Keep up the good work! More
Service department It was a great experience, I had 6 items to address. Witch was all completed in two days. They even washed the car :-) I will be going back for all my It was a great experience, I had 6 items to address. Witch was all completed in two days. They even washed the car :-) I will be going back for all my service More
Sold car from under my nose. First of all-all these five star ratings are probably requested by the dealership. I should know, it was part of the deal I had for a 2016 RR Sport. First of all-all these five star ratings are probably requested by the dealership. I should know, it was part of the deal I had for a 2016 RR Sport. The problem was- 30 minutes before I had a meeting to complete the deal I had made over the phone (after going to the dealership, taking test drives, and having the mangaer call me to make "the deal happen") I recieved a text from Matthew my salesman that the car was sold. Completely unethical. They did not even call me to "hold" the vehicle with a credit card or anything, even though it had been picked out. So crappy. More
FINALLY! A dealership that isn't in it for just your cash!! It's so refreshing to know I can come in and have my Range serviced without being pressured into unnecessary repairs! Steven Crocker was the gentlemen It's so refreshing to know I can come in and have my Range serviced without being pressured into unnecessary repairs! Steven Crocker was the gentlemen that was looking after my vehicle and took the time to explain what every service was and why I should or should not do the repair at that point in time! I left LR feeling like they actually care about their clients and aren't out to "up-sell" you useless and costly repairs! This is the FIRST time I have ever come away from a dealership not feeling like I just got robbed! As a little side note, He actually knew who I was when I walked in and what vehicle I drove! I hadn't been back in about a year prior so that was impressive and to me that means a lot! Thanks Steven!!! -Ed More
excellent service had my jag in for some work and was so impressed with the attention to detail and the level of efficiency and professionalism displayed, a real breath had my jag in for some work and was so impressed with the attention to detail and the level of efficiency and professionalism displayed, a real breathy of fresh air compared to my experiences at other dealerships in the past .Stephen Crocker really has his team dialed in.I would definitely recommend!!!! More
Very good attention to detsils The service people know my name, they treat me with respect and the servicing is vey thorough. Therefore, I am a loyal customer.I own both a Jaguar an The service people know my name, they treat me with respect and the servicing is vey thorough. Therefore, I am a loyal customer.I own both a Jaguar and a Range Rover which are both serviced at the same place. More
Just leased a discovery sport Our family was looking for a new vehicle and we went into the dealership sort of kicking tires. Todd came and asked if we needed help. Todd did not pr Our family was looking for a new vehicle and we went into the dealership sort of kicking tires. Todd came and asked if we needed help. Todd did not pressure, persuade or try to "sell" us something. We gave him our budget and he showed us the discovery sport. The great thing was that he really respected our budget and didn't treat us like we were second class because we couldn't afford the full Range Rover. Todd allowed us to test drive the car and even went as far as allowing us to put the kids car seats in the car so we could all go for a drive. We didn't know what to do and told Todd we needed a few days. Obviously he was a little disappointed but he actually just said hey no worries call me if you have questions and he hoped to see us soon. A couple days later and some negotiations we had a brand new vehicle. The car sold itself and Todd was an excellent person to answer questions and take us through the whole process. I never once felt pressured into the situation. We absolutely love the car and we hope our next vehicle will be the Range Rover should finances permit. I really enjoyed the experience and Todd even helped me out and introduced me to the GM so I could ask them about providing them items that my small business provides. Walking into Land Rover I didn't expect the experience we had. My experience with bmw is that if you walk in there wearing jeans you are just not worth the hello from anyone. Truthfully I thought it would have been the same at land rover. Great job Todd and thanks for making the experience for myself and my family a great one. Go see Todd if you want a person that cares, doesn't judge and is there to educate you and make sure you get what you want. More
My First Land Rover Lease I have leased my first vehicle through Land Rover - the Evoque. Every staff member was friendly and helpful upon each visit. I felt like a valued cu I have leased my first vehicle through Land Rover - the Evoque. Every staff member was friendly and helpful upon each visit. I felt like a valued customer. Todd Christensen took the time to explain: the highlights of the vehicle, the leasing process, the pricing, warranty, etc... He even made sure my cell phone connected. My first experience with Land Rover has far exceeded my expectations. I was able to relax and breathe, knowing they were not staring down my wallet like it was their next meal (take a lesson Jeep, Ford...). A little respect and honesty goes a long way... especially in this economy. Great job!! Here's hoping the "Peaceful Easy Feeling" continues into the services phase. More