Jack Carter Chevrolet Buick GMC

Best service from Jesse I purchased a vehicle from Jack carter dealer and I was very happy with the service and the support from the salesman Jesse and the manager I purchased a vehicle from Jack carter dealer and I was very happy with the service and the support from the salesman Jesse and the manager More

Very comfortable My husband went to visit Jack Carter and came across Jesse the salesman. One week later I went back with my husband and we test drove a vehicle and J My husband went to visit Jack Carter and came across Jesse the salesman. One week later I went back with my husband and we test drove a vehicle and Jesse was helpful in helping us pick out one we liked. We finished the purchase with Kramer and he was also very helpful. We even shared a few laughs. Thank you very very much for your professional service Jessie and Kramer. After having coffee with friends I managed to brag so much about my vehicle, that my friend decided to go back to Jesse and purchase one as well. I had no idea she was even thinking of buying one. She never even mentioned it. Win win win for all! More

8000 k service Service was very good and prompt I wish you had a car wash. The last 2vehicles I had were a Toyota and a Ford both provided a wash with service Service was very good and prompt I wish you had a car wash. The last 2vehicles I had were a Toyota and a Ford both provided a wash with service More

My service with Jennifer Horton I am very pleased with the service I received today by Jennifer Horton. She told me exactly what was going to be done and if repairs were needed appro I am very pleased with the service I received today by Jennifer Horton. She told me exactly what was going to be done and if repairs were needed approximately how much it would cost. She kept me informed throughout the day on how the progress was going on my vehicle and in the end no repairs were needed. She was very thorough with explaining what wss done and even took the time to answer my questions when I picked up my vehicle. More

Excellent purchase Overall an excellent purchasing experience for something I typically do not find enjoyable. Everything was low pressure, courteous, and professionally Overall an excellent purchasing experience for something I typically do not find enjoyable. Everything was low pressure, courteous, and professionally done. I am very happy with the purchase. More

Purchase of 2017 Sierra No pressure sales was appreciated. Those that I dealt with were friendly and easy going and did not try to push me with anything that I did not want. No pressure sales was appreciated. Those that I dealt with were friendly and easy going and did not try to push me with anything that I did not want. More

Great service I couldn’t be happier with my new zo6 and both Len and Doug were amazing to deal with. They both took the time to make sure the vehicle was right for I couldn’t be happier with my new zo6 and both Len and Doug were amazing to deal with. They both took the time to make sure the vehicle was right for me. I highly recommend if you are looking for any chev product that you go see them. More

Best place to get a vehicle Get a new vehicle can be stressful, But after going to Jack Carter and meeting up with Jesse from sales. He found the perfect vehicle that fits my nee Get a new vehicle can be stressful, But after going to Jack Carter and meeting up with Jesse from sales. He found the perfect vehicle that fits my need and for the right price to . And Brad from financial was great explaining the finace part of getting a new vehicle More

Poor Customer service and poor product Very unprofessional and lack customer service skills. Jennifer in particular was very rude and and unwilling to be of assistance to the customer. I h Very unprofessional and lack customer service skills. Jennifer in particular was very rude and and unwilling to be of assistance to the customer. I have had multiple issues with the service department at this dealership. I brought my vehicle in due to an issue and was given a large bill because they continued looking for other issues once the problem was fixed. I was therefore charged for more serviceable hours and was not notified prior to them continuing my vehicle’s service. I also purchased the extended warranty when I bought my vehicle brand new three years ago. I have had to pay a $200 deductible 5 times in order to have issues fixed in only 3 years. The issues I have had with my new Chevrolet Trax have been major issues that should not be occurring at this stage. For example I have had the turbo replaced, multiple radiator leaks, water pump replacement, and other major engine issues to name a few. I have spoken to GM customer service directly and they will not stand behind their product or acknowledge the vehicle has had a significant number of issues in a short time and that there is likely an issue with the vehicle itself. I do not recommend Jack Carter dealership or that anyone purchase a Chevrolet Trax as I am not the only owner who has had multiple issues. More

Long waits, poor service and lack of customer service If you want a dealership that cares more about sending you a thousand text messages and emails versus dealing with customer service face to face, go t If you want a dealership that cares more about sending you a thousand text messages and emails versus dealing with customer service face to face, go to Jack Carter. I have never once had a good experience at this dealership and although they like to pride themselves on customer service, I leave frustrated and annoyed every time I have my vehicle serviced. More