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Jack Carter Chevrolet Buick GMC
Calgary, AB
599 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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599 Reviews of Jack Carter Chevrolet Buick GMC
January 31, 2018
Bullxxxxters Jennifer needs a course in customer service. She told me to come get the car it was fixed. Only changed the battery. Said that is why it was sputterin Jennifer needs a course in customer service. She told me to come get the car it was fixed. Only changed the battery. Said that is why it was sputtering at stops and eventually wouldn’t start. Drive it twice and it wouldn’t start again. Towed it back to jack carter to be told it was down two litres in oil. And that it was fixed and come get it. I informed her it just had an oil change four weeks earlier and spend two of those weeks in their possession. She said we don’t know why it’s down in oil. Nothing is coming up when they run the diagnostic. Then I said well it’s not fixed. It’s only gonna be the same in a week. So I said I’m not paying for an oil top up unless they can tell me why it’s using all this oil and why it’s not starting. She then told my husband the next day that the car is showing codes. And she’s voiding our warranty for lack of maintenance. Told me the car was fixed. Then tell my husband it’s running codes. I will never bring my vehicles there again. This car is 2 years old. Stay away from them. They don’t know what they are doing. And Jennifer is rude. More
by Stacey O
Employees Worked With
Jennifer
January 24, 2018
Service Took my Escalade in today for service. Friendly, courteous, top notch from the appointment set up to the shuttle team. Top notch all around Thank yo Took my Escalade in today for service. Friendly, courteous, top notch from the appointment set up to the shuttle team. Top notch all around Thank you More
by Cindy
Employees Worked With
Jordan Venables
January 23, 2018
Exceptional service Brian provide exceptional, no hassle service in helping me pick the right vehicle for me and my family. I would highly recommend brain and his team to Brian provide exceptional, no hassle service in helping me pick the right vehicle for me and my family. I would highly recommend brain and his team to any one looking a picking up a new or used vehicle More
by Big Red
Employees Worked With
Brian Broderick, Jeff (Kramer) Kentziger
January 08, 2018
New battery Ordered a new battery from the parts department 1 day, had it installed on the next day on time as scheduled, good to go, thanks. Ordered a new battery from the parts department 1 day, had it installed on the next day on time as scheduled, good to go, thanks. More
by Pontiac
Employees Worked With
Tiffany Service
December 28, 2017
Service was great Always professional, friendly and knowledgeable. I was just going in for a regular service appointment and found some Chrome flaking on running boards Always professional, friendly and knowledgeable. I was just going in for a regular service appointment and found some Chrome flaking on running boards. Without any hassle they checked to see if they had in stock and installed during service appointment all under warranty! More
by Rob1234
Employees Worked With
Doug McKeen, Scott Forrest, Courtney Impens
December 28, 2017
Excellent and Friendly Service I was impressed with how fast I was in and out, and I appreciated being updated throughout the process. I would highly recommend this place to anyone. I was impressed with how fast I was in and out, and I appreciated being updated throughout the process. I would highly recommend this place to anyone. More
by Chevy81
Employees Worked With
Maneesh Krishan
December 27, 2017
Honest and Great service Huge thanks to Kramer-finance manager and Cassidy - Sales for helping us out on our 2017 GMC Sierra..they went above and beyond the level of service c Huge thanks to Kramer-finance manager and Cassidy - Sales for helping us out on our 2017 GMC Sierra..they went above and beyond the level of service compared to other dealerships.. I would highly recommend them to all of my family and friends.. More
by Don Reyes
Employees Worked With
Jeff (Kramer) Kentziger, Cassidy Nagel
December 16, 2017
Vehicle software update. Dealer was able to get me in in short notice to complete a software update on my trucks ECM to correct a problem that’s been on going. Finally a solu Dealer was able to get me in in short notice to complete a software update on my trucks ECM to correct a problem that’s been on going. Finally a solution to a lot of ongoing frustration. Thankyou. More
by Jloman
Employees Worked With
Brandon Higginson
December 15, 2017
Service Jordan is patient , pleasant and knowledgeable, good follow up . Excellent service, prompt . I had minimum wait for a ride home and back. Merry Xmas Jordan is patient , pleasant and knowledgeable, good follow up . Excellent service, prompt . I had minimum wait for a ride home and back. Merry Xmas and happy New year More
by Coucou
Employees Worked With
Jordan Venables
December 15, 2017
Could be better see below Paid for a semi - annual inspection however never received the multi point inspection Sheet . No idea what my tire tread life is . The inspection she Paid for a semi - annual inspection however never received the multi point inspection Sheet . No idea what my tire tread life is . The inspection sheet is important to me . It took an hour and 40 minutes to get picked up by your shuttle from the time I called and I live only 10 minutes away ?? More
by Big G
Employees Worked With
Brandon Higginson
