Jack Carter Chevrolet Buick GMC

Very pleased customer Marc Duhamel was very professional and very helpful with my vehicle choice. Knowledge and details of my Chevrolet purchase was a comfort throughout th Marc Duhamel was very professional and very helpful with my vehicle choice. Knowledge and details of my Chevrolet purchase was a comfort throughout the entire process. I am extremely pleased with my investment- definitely recommend the customer service and satisfaction at Jack Carter - Marc you rock! Moe thanks for your help to get it done! More

Never get a call back. I called to make an appointment and was directed to a voice mail. Left a message and never got a call back. Called the next day and the girl said she I called to make an appointment and was directed to a voice mail. Left a message and never got a call back. Called the next day and the girl said she had to find out if they had the part in stock and she would have to call me back. I said okay. I never got a call back. Called back a third day and finally was able to book an appointment. Then I asked how much a part was. I got transferred to a voice mail, left a message for that department and never heard back. Had to call back on the fourth day to get an answer on the part. Terrible customer service. Once I got in for my appointment the service was good. More

Timely completion A 9:00 AM appointment but work not completed until after 4:00 PM. Not impressed. I had a non functioning radio which was repaired. But, if the radio c A 9:00 AM appointment but work not completed until after 4:00 PM. Not impressed. I had a non functioning radio which was repaired. But, if the radio could not be repaired you would not have had time to order and receive a new radio from York Electronics. More

jack Carter The salesman, Brad York was excellent. The purchasing experience was stress free and enjoyable. The sales manager was very cooperative helping me a go The salesman, Brad York was excellent. The purchasing experience was stress free and enjoyable. The sales manager was very cooperative helping me a good value for my trade in. More

Great group of people to deal with. Thank you to Bert for making the purchase of our Colarodo such an easy process. We will definitely be back and asking for his help on our next purchas Thank you to Bert for making the purchase of our Colarodo such an easy process. We will definitely be back and asking for his help on our next purchase. More

Review Went in to trade in my Hyundai hatchback car for a Chevrolet truck. Received said Chevrolet truck. Am now currently driving that Chevrolet truck. Than Went in to trade in my Hyundai hatchback car for a Chevrolet truck. Received said Chevrolet truck. Am now currently driving that Chevrolet truck. Thanks. More

Purchase of Chevy Bolt Our experience at Jack Carter Chev was great. Jesse was knowledgeable and helpful. Alana was also a pleasure to deal with. Thanks everyone for your he Our experience at Jack Carter Chev was great. Jesse was knowledgeable and helpful. Alana was also a pleasure to deal with. Thanks everyone for your help! More

Service experience Staff was good. The office and the service department used different wording for the same repair and caused me to be confused when I went to pay. Othe Staff was good. The office and the service department used different wording for the same repair and caused me to be confused when I went to pay. Otherwise all was good. Thanks for washing the truck. More

Very quick service, and excellent product / inventory -stock There was an instant feel of professionalism once first directed to Brian, my sales guy. Top knotch attitude as well ensuring my needs were all addre There was an instant feel of professionalism once first directed to Brian, my sales guy. Top knotch attitude as well ensuring my needs were all addressed. Also Moe worked hard to ensure all my needs and concerns were addressed, with a price which we agreed to being fair in my opinion. I will give carter another opportunity to provide us with our next vehicle, when necessary. More

Worst Customer Ever Very unprofessional, no class. Signed the documents, bought the car with a promised of receiving $500 gift card then they said because they made a mi Very unprofessional, no class. Signed the documents, bought the car with a promised of receiving $500 gift card then they said because they made a mistake on the promotion, we will not be receiving the $500. When in to talk to them in person and Corey gave us the attitude that although they made a mistake they were not going to give us the gift card. I believe that if you made a promise along the sales process that you should honor it no matter how much the dealership is at a loss. It was not our fault that you over promised, and it was not our fault that your mis informed your staff about the promotion. His attitude is the worst i've encountered in a long time, Jack Carter praises themselves of having the highest costumer service etc. but when it comes down to money customer service goes out the door. Would not buy from them ever again. More