Jack Carter Chevrolet Buick GMC

Service experience Staff was good. The office and the service department used different wording for the same repair and caused me to be confused when I went to pay. Othe Staff was good. The office and the service department used different wording for the same repair and caused me to be confused when I went to pay. Otherwise all was good. Thanks for washing the truck. More

Very quick service, and excellent product / inventory -stock There was an instant feel of professionalism once first directed to Brian, my sales guy. Top knotch attitude as well ensuring my needs were all addre There was an instant feel of professionalism once first directed to Brian, my sales guy. Top knotch attitude as well ensuring my needs were all addressed. Also Moe worked hard to ensure all my needs and concerns were addressed, with a price which we agreed to being fair in my opinion. I will give carter another opportunity to provide us with our next vehicle, when necessary. More

Worst Customer Ever Very unprofessional, no class. Signed the documents, bought the car with a promised of receiving $500 gift card then they said because they made a mi Very unprofessional, no class. Signed the documents, bought the car with a promised of receiving $500 gift card then they said because they made a mistake on the promotion, we will not be receiving the $500. When in to talk to them in person and Corey gave us the attitude that although they made a mistake they were not going to give us the gift card. I believe that if you made a promise along the sales process that you should honor it no matter how much the dealership is at a loss. It was not our fault that you over promised, and it was not our fault that your mis informed your staff about the promotion. His attitude is the worst i've encountered in a long time, Jack Carter praises themselves of having the highest costumer service etc. but when it comes down to money customer service goes out the door. Would not buy from them ever again. More

For my Traverse Excellent attention and explanation about repair needs. Advisor showed me the parts must be repaired. Finally, car was developed waged. Excellent for Excellent attention and explanation about repair needs. Advisor showed me the parts must be repaired. Finally, car was developed waged. Excellent for this time of the year More

All Very Professional and Happy Be around forever, for a reason. Excellent staff and process. Other high volume dealers could take a lesson from Jack Carter Chev. Well done to all. Be around forever, for a reason. Excellent staff and process. Other high volume dealers could take a lesson from Jack Carter Chev. Well done to all. More

Jennifer is awesome!! I would like to send a shout out to Jennifer at Jack Carter for taking care of me this week. Jennifer was pleasant and awesome to deal with. She answe I would like to send a shout out to Jennifer at Jack Carter for taking care of me this week. Jennifer was pleasant and awesome to deal with. She answered all of my questions and had me all set up with a rental before we were even finished checking in my car for service. She kept me informed at all times and not once did I need to call her. I will absolutely be back To Jack Carter and I will be asking for her always!! Thanks Jennifer for being fantastic!! More

Even got me a discount I had manifold gaskets and bolts replaced on my 2008 2500. After paying and leaving I realized I was eligible for their High Mileage club due to the I had manifold gaskets and bolts replaced on my 2008 2500. After paying and leaving I realized I was eligible for their High Mileage club due to the age/km on the truck. I called them and spoke to Haley who agreed, and passed me on to Service Manager Warren, who then took care of it and applied the discount back on my credit card. More

Great Service Better People I was greeted on time by Teresa who made my day. The booking went smooth and I laughed and chuckled the entire time. As this was my first service wit I was greeted on time by Teresa who made my day. The booking went smooth and I laughed and chuckled the entire time. As this was my first service with Jack Carter the process was explained, I was escorted to the waiting lounge and enjoyed a coffee and muffin. My car was done promptly and as a bonus they reset my tire sensors on my winter tires for free. Great people, thank you Teresa you made my day and great service. How often can you say that about a car dealership. It’s thevpeople that make the business. Thanks for a great morning. More

pretty straight forward I used the coupon that was mailed to me. In this economy every little bit helps. Thanks I admire the frendly shuttle drivers it adds a little joy to I used the coupon that was mailed to me. In this economy every little bit helps. Thanks I admire the frendly shuttle drivers it adds a little joy to the unfortunate event of having to get your vehicle fixed. More

Service dept. Took a while to diagnose, but once they got going......everything was great. Teresa was very patient with me and went above and beyond. 5 stars Took a while to diagnose, but once they got going......everything was great. Teresa was very patient with me and went above and beyond. 5 stars More