Jack Carter Chevrolet Buick GMC

The service department diagnosed the problem with my truck in a timely fashion and once the parts came in had it fixed in a couple of hours . Over all top notch service truck in a timely fashion and once the parts came in had it fixed in a couple of hours . Over all top notch service More

Sales is fine but service is brutal. I booked an oil change and was charged for an oil change and $50 inspection that included a tire rotation, brake inspection and general inspection th I booked an oil change and was charged for an oil change and $50 inspection that included a tire rotation, brake inspection and general inspection that I did not ask for. Pretty shocked when I got the bill when I picked up my truck. The service rep did not explain things at drop off so I feel like the inspection was snuck by me. What’s worse, the tires were not even rotated which also means the brake inspection could not have been done. The service rep failed to call me back several times throughout the time the truck was in the shop and took 2 days to call me back after i picked up my vehicle and later realized the tires were not rotated and called to discuss this. I called him back and left a message but he still hasn’t called me back! He wasn’t even around when I picked it up in the early afternoon. I feel like I was taken advantage of and no communication from the service department. I will not be bring my Sierra or wifes Yukon Denali back to Jack Carter for any service needs. Beyond disappointed! More

Good service, good people. Made it quick and really easy to grab my new truck Made it quick and really easy to grab my new truck More

I've had a stressful situation when it came to my vehicle but when it got towed to Jack Carter Jeremy was very helpful explain to me on everything that was going on updated me on every step based on repairs. but when it got towed to Jack Carter Jeremy was very helpful explain to me on everything that was going on updated me on every step based on repairs. The best help I've ever had. Jeremy I highly recommend when it comes to dealing with situations that are complicated. Thank you again for your help More

Very friendly, knowledgeable, professional staff. No pressure from sales was very nice compared to other dealerships. No pressure from sales was very nice compared to other dealerships. More

Brian was great to work with, kept me in the loop all through out the purchase process through out the purchase process More

Great staff great job great work. Everything was wonderful. I have to write more words apparently. Ok great now I’m done. Everything was wonderful. I have to write more words apparently. Ok great now I’m done. More

Just had some splash guards added to my vehicle. It was done very quick. Exceeded my expectations. Donna Ward as always is very helpful and knowledgable. It was done very quick. Exceeded my expectations. Donna Ward as always is very helpful and knowledgable. More

Very good communication. The sales and finance personnel were informative and honest. I would recommend this dealer. The sales and finance personnel were informative and honest. I would recommend this dealer. More

Excellent service, very professional front end staff. Vehicle was seviced fast and on time. Very happy Vehicle was seviced fast and on time. Very happy More