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JP Motors
Burlington, ON
773 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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773 Reviews of JP Motors
January 31, 2017
Great Staff! Great Selection! Connie was very quick and efficient. She works diligently to get the best rate/financing option for you. Her knowledge and experience is evident in he Connie was very quick and efficient. She works diligently to get the best rate/financing option for you. Her knowledge and experience is evident in her work and she is so personable. Our sales guy... William, was also very patient, knowledgeable and personable. Furthermore, the deliveries department was very accommodating and friendly when we came to pick up the car. I thoroughly enjoyed my overall experience very much and I am very pleased with my vehicle. I won't hesitate to recommend JP Motors to anyone looking for a vehicle. More
by CROOZ68
Employees Worked With
Connie Taylor, Keith Johnston, William Al-Dabbagh
January 30, 2017
Great service best prices this is my 2nd car in a row best place to buy a car thanks to jp motor for giving me high class service. this is my 2nd car in a row best place to buy a car thanks to jp motor for giving me high class service. More
by Sikandar786.
Employees Worked With
David McKay, Keith Johnston
January 25, 2017
Tight professional , Great upbeat atmophere, Loved Connies relaxed , but incredible knowledge on finance and cars. I enjoyed spending 1800.00 if you can say that . They Great upbeat atmophere, Loved Connies relaxed , but incredible knowledge on finance and cars. I enjoyed spending 1800.00 if you can say that . They went that little bit further than most service. More
by Mini mouse
Employees Worked With
Connie Taylor, Mark Dawson
January 24, 2017
Great staff Great service and great staff. Made purchasing a car pain free. Would recommend to anyone who asked and will definekty return for my next car purchase Great service and great staff. Made purchasing a car pain free. Would recommend to anyone who asked and will definekty return for my next car purchase. James I More
by Jirvine
Employees Worked With
Kevin Kirkpatrick, Service Department, Ryan Pattinson, Stella Roeder, John Mackie, Debbie Brown, Henry Sterczewski, Keith Johnston
January 19, 2017
Exceptional inventory choices, professional staff I spent many weeks reviewing JP Motors inventory at both Fairview St locations and discussing vehicles with their friendly and helpful staff. After du I spent many weeks reviewing JP Motors inventory at both Fairview St locations and discussing vehicles with their friendly and helpful staff. After due diligence I had narrowed down my focus, and after a few test drives on various vehicles I found the one for me. The sales person was exceptional in providing all the pertinent information, while maintaining a no pressure, help the customer approach. All the details such as financing, and final prep were completed flawlessly. I am very pleased with the experience and would recommend anyone to include JP Motors in their pre-owned vehicle search. More
by BobE
Employees Worked With
Stella Roeder, Keith Johnston, Ron Floren
January 17, 2017
New Comer to Canada As a new comer to Canada, the process of purchasing a car has been a daunting experience. Having come from a country where owning a car is easy, to a As a new comer to Canada, the process of purchasing a car has been a daunting experience. Having come from a country where owning a car is easy, to all the rules and laws in Canada, I thought I would be walking for the next few months at least. The team at JP motors made this process a whole lot simpler for me, explaining every part of the process and what needed to be done. I purchased a vehicle that I thought was in great condition, and although i found issues with it after taking delivery of it, I alerted the dealership through Connie, and I must say that the matter was handled and resolved most professionally. A difficult situation handled with the utmost respect for the customer. From first contact with Joanne on the phone, to dealing with Dave Dubik, and then finally with Connie Taylor, I would highly recommend this team for the customer service skills and attention to care and detail. Keep up the good work. More
by Clinton Emslie
Employees Worked With
Joanne, Connie Taylor, David Dubik
January 07, 2017
Very helpful. This is our 3dr vehicle from jp motors over the years and we've never had a problem. We resently purchased a 2011 Ford Edge from Rob and he spent the This is our 3dr vehicle from jp motors over the years and we've never had a problem. We resently purchased a 2011 Ford Edge from Rob and he spent the great part of the day with us test driving vehicles while we had our 3 month baby with us. He was very professional, friendly and out going. He made us feel very comfortable as we needed to do diaper changes and nursing during our time with him. It can be challenging to do these sorts of tasks with a baby but he made it very easy and we did not feel pressured at all. After we had picked up our suv and Robs side of the sale was completed, I reached out to him for help on New Years Eve of all days that you would not want to be bothered and he helped me in a situation of someone denting my car door after only owning it for 2 days. Luckly i saw the person who did it and got their info. I asked Rob to please lead me to a body shop as i dont have any experiance in this area. He did so and i have been very well taken care of by that company (Global Tech) as well. Overall dealing with Rob was a pleasure next time we purchase a vehicle it will be from Jp motors again as they have never let us down. We will be without hesitation calling Rob to make our purchase through him. He made this a great buying experience. Thanks Rob More
by Aimee Norris
Employees Worked With
Rob Skorski
January 07, 2017
Mark was GREAT! Love the dealership, so many choices and the prices are best I've ever seen. Mark was very knowledgeable and made me feel comfortable about asking qu Love the dealership, so many choices and the prices are best I've ever seen. Mark was very knowledgeable and made me feel comfortable about asking questions. Car was in great condition and I love driving it. No problems at all. Third car we have bought from JP Motors. More
by MARY PINGITORE
Employees Worked With
can not remember names, Mark Dawson
January 06, 2017
Service Excellent Service, Time saving and Great Hospitality !! Easy Staff members and Honest and Straight Forward !! Graet Dealer with great car knowledge!! Excellent Service, Time saving and Great Hospitality !! Easy Staff members and Honest and Straight Forward !! Graet Dealer with great car knowledge!! Worth to look for cars and to visit to burlington. More
by M
Employees Worked With
Service Department, Ryan Pattinson, Internet Sales Team, Rob Skorski, Ron Floren
December 28, 2016
Watch out for their "warranty" Purchased a Mercedes ML350 from JP Motors. It was nice to be able to shop at a lot with a large selection and they didn't put a lot of pressure on yo Purchased a Mercedes ML350 from JP Motors. It was nice to be able to shop at a lot with a large selection and they didn't put a lot of pressure on you. Found the ML350 which I liked so decided to come back and trade in my old vehicle for this one. Once the sale was made, I got transferred to the department that handles deliveries (never did get a follow up call from the sales team) who had scheduled my pick up for a few days later. Had booked part day off work to pick up the car, but received a call just before I left delaying the delivery, so had to reschedule. (not sure why I couldn't have been notified earlier so I can adjust my schedule). Finally picked up car and brought it home. A few weeks in, I started getting an alerts on the car - blind spot assist inoperable. Called them up to book an appointment to get this fixed under the warranty they provide after you buy the car from their lot (30 day, 1,500km warranty) They called me to report that this alert would require some deep diagnosis and would likely require a replacement module - and they would be covering this under their warranty. They stated their warranty was at 100% "mechanical" warranty and this is NOT mechanical. So I am going to have to pay for it. This is not "Mechanical"????? That is just terrible. This is just another company that is glad to take your money and see you leave. Won't buy there again or recommend it to anyone. Go to Haldimand Motors where they WILL take car of you and have a very big, no pressure lot with great prices!!! Avoid JP Motors More
by LordVader
Employees Worked With
Service Department, Ed Firth, Keith Johnston
