JP Motors

They disclose at delivery car had an accident! I talked to Peter about this vehicle , test drive OK . Car was supposed to be certified .He showed me a printed UCDA no accident .he told me it will t I talked to Peter about this vehicle , test drive OK . Car was supposed to be certified .He showed me a printed UCDA no accident .he told me it will take few days to fix a small problem and service is busy due to long weekend. After 3 days I called to see when can i get the car ,Peter explained he is not allowed to call the service and ask .Weird . Another day i get an email to schedule for delivery . I called ask for total amount , we setup a date . I sent myself to Krista an email to confirm the agreed time and date . I prepared the certified cheque ,i called insurance and get the pink slip , went there on time and first thing wrong : front bumper was misaligned and i could see the parking sensors were not set in properly . They said they haven't touched the bumper . I don't believe it for a second ! Second , they have to show me something , they found out there was a record on carproof of an accident : deer hit $6000 damage ! This information was also disclosed to them by the person trading in the car . So I am wondering why they haven't disclose it from the beginning or later on when they have realized ...Waste of time and money . I got the refund for deposit and nobody even care to apologize . totally unpleasant experience . By the way i have bought another car from them in the past , but I will not go back ever again !! P.S. Peter has contacted me , apologize and explained his situation that he was not aware of this until I cancelled the transaction . I believe him. Still this makes the operating way of the company even more obscure .As the salesman who got the trade in had the info on file-( they showed it to me at delivery ) .Why they don't let salesmen know the history of the car ? Why nobody inform the salesmen if there is important info about the car . Remember this : it is very hard to build a reputation and just very easy to ruin it. More

Good Experience Was greeted by Ken while visiting there lot. Mentioned the car I was interested in and felt very comfortable with him as we discussed the car. Not o Was greeted by Ken while visiting there lot. Mentioned the car I was interested in and felt very comfortable with him as we discussed the car. Not once did I feel pressure, he was extremely helpful in trying to answer any questions I had. Keith handled the paper work for us and explained things clearly. My wife drove off all smiles in her new sky. Again thanks to Ken and Keith More

Amazing Group These guys really get it, why go anywhere else you will never get the same product and service that JP Motors can give you. we have bought a few cars These guys really get it, why go anywhere else you will never get the same product and service that JP Motors can give you. we have bought a few cars from them and I have never been dissapointed Ryan and Nicolas go that extra mile to make sure that you are really satisfied. More

First car Mike and Nicholas had amazing customer service. Not pushy when it came to making the sale. They listened to what I was looking for and gave me option Mike and Nicholas had amazing customer service. Not pushy when it came to making the sale. They listened to what I was looking for and gave me options. Payments were less than originally stated. Nicholas made me feel comfortable and explained my package options to me. Would highly recommend them to family and friends. More

Reliable, trustworthy and pleasant Sales person was absolutely decent during drive drive test ( kept quiet to allow me to hear the car sounds). Spoke only only answering my questions. N Sales person was absolutely decent during drive drive test ( kept quiet to allow me to hear the car sounds). Spoke only only answering my questions. No pressure during decision. Furthermore, at car pick up, the car was ready cooled and the radio was set to my age group. Nice touch on that! More

new van purchase We were pleased overall with our purchase of a van at JP Motors. Everyone was professional and the small issues with the van were corrected as promis We were pleased overall with our purchase of a van at JP Motors. Everyone was professional and the small issues with the van were corrected as promised. I would use them again. More

Very happy I was satisfied with the service and great pricing. Keith Johnston made my delivery quick and efficient. I would recommend J.P Motor to everyone. I was satisfied with the service and great pricing. Keith Johnston made my delivery quick and efficient. I would recommend J.P Motor to everyone. More

Great customer service Preet was great to work with, he was not pushy and allowed me to make the final decision between two vehicles. When I picked up my vehicle, the two Preet was great to work with, he was not pushy and allowed me to make the final decision between two vehicles. When I picked up my vehicle, the two areas I requested to be cleaned where not addressed. At the time of pick up I only noticed the one spot and Keith went above and beyond for me and cleaned the area so I didn't have to come back. More

Helpful buying and delivery process Very good salesman, Jim Glenn who showed us a variety of models with good information on all of them. Delivery was very good and the coordinator, Keit Very good salesman, Jim Glenn who showed us a variety of models with good information on all of them. Delivery was very good and the coordinator, Keith Johnston very helpful in running through the delivery checklists. More

Easy going staff yet professional. JP motors had lots of cars to choose from and it was a nice sunny day and the staff there were wonderful. The staff are easy going and easy to talk t JP motors had lots of cars to choose from and it was a nice sunny day and the staff there were wonderful. The staff are easy going and easy to talk to yet still professional which I liked. More