Hyundai on Hunt Club

Dishonest Sales Tactics I am so disgusted at the sales team here. I filled out an online coupon for $1000 off if I bought a car from them and the hounding began. Constant tex I am so disgusted at the sales team here. I filled out an online coupon for $1000 off if I bought a car from them and the hounding began. Constant texts about when was I coming in. They even made an appointment for me I never agreed to! Despite this, I went in to see what kind of deal I could get based on numerous promotions they were running - 0% interest, pay up to $5000 on credit card balances, we pay the tax - plus the web coupon for $1000 off. When I went in, I was clear on my previous disappointment of my last car buying experience (another dealership) and I hoped they could do better. They guaranteed they could. What a waste of a couple of hours! Sales guy was spewing crap like he was reading flash cards. Nothing felt genuine. During my test drive, when I would be at a red light he was reaching over and pointing stuff out on the dash pressing buttons and in general driving me nuts. As for promotions, they all seemed to apply to a limited number of models, none of which were the one I was looking at. None of the cars in the show room had any prices on them - likely to avoid the 'all in pricing' that is law so they could charge me all kinds of admin fees. But the clincher for me, was the trade in offer they made me. There best offer they could make me was $1600 less than the low end trade in value from Canadian Black Book. My car is low mileage (almost half the expected mileage), has rust warranty, has interior carpet and fabric warranty and has almost no wear. They told me it was the best they could do. I also loved how they showed me a print out of the pricing they came up with for me but the sales guy freaked out when I tried to take it and said customers aren't allowed to have that information, just see it. So I took a picture. Needless to say I walked and will never return to these guys. The next day, the sales guy (again obviously following the script) texted and asked if I had thought about the deal any further. I sent a picture of the black book value and never heard from sales again. But a week or so later, customer service call to see how my experience was. I told them the whole story. They assured me they would bring it to a managers attention. I've not heard form anyone there since... More

Shady dealership Bought a used vehicle where the e test and safety were included as part of the contract. Brought the vehicle home and noticed several things that were Bought a used vehicle where the e test and safety were included as part of the contract. Brought the vehicle home and noticed several things that were not completed as part of the safety. Ended up spening another $1000 to fix. The dealership wanted nothing to do with me. I would never recommend them or go back there again. More

Excellent customer service Yesterday I picked up my new 2017 Sonata Hybrid. This was my fourth Hyundai, the last three were purchased from Hyundai on Hunt Club. I can only say E Yesterday I picked up my new 2017 Sonata Hybrid. This was my fourth Hyundai, the last three were purchased from Hyundai on Hunt Club. I can only say Eli Nassrallah and his excellent team, Jonny, Cody and Tran have been extremely helpful and courteous. If I have an issue they do everything in their power to make it right. I recently moved to the Montreal area, but came back again to see Eli for my most recent purchase because I knew I would get the best price and service from him and his excellent team. I would recommend them to anyone. More

xxx-Sales Experience Garbage ! Adam Fata from their Finance team , don't know how to speak with Customers and was very rude in tone ! These guys should atleast go through Training Adam Fata from their Finance team , don't know how to speak with Customers and was very rude in tone ! These guys should atleast go through Training , how to deal with Customers and how to make customer experience soothing ! He told me over phone that my financing didn't got approved and when I requested him to send me an email with reason of Denial, he bluntly denied ! Will never go to this Hyundai Dealer. Rgds, Jaydeep More

Just wanted to test drive a used Elantra I set up a test drive on Thursday for a Friday at 11am. "Fine sir talk to the VIP managerwhen you get hereit is still here". That Friday I left early I set up a test drive on Thursday for a Friday at 11am. "Fine sir talk to the VIP managerwhen you get hereit is still here". That Friday I left early, I was out of town and drove to Ottawa, I arrived 10 minutes before scheduled test drive. Vip manager checks the computer and says,"we sold it last night". Why not let me know I ask him, well I dont get my test drive schedule until this morning. Well I arrived almost lunch time, he had 3 hours to inform me. The car was on the lot, and no sold sign in it. Cool, and calm I actually listened when they said , Of course we have another that is very similar we can make a good deal on. **note my budget was 11-12 thousand as their original car was and good mileage** and the sold one fit this bill. Well, for the test drive the car was not prepared it just came in. My wife was asked for her drivers license to copy which is standard practise, and before I noticed the salesman had her credit card "as collatoral"for the car??? Man, then to top off their cherry, the great price was 17,000 (orignal 24000?)I told Naim Salem that we are not going to waste his or our time. He went to talk to the VIP Manager about the deal (but we spotted the VIP manager talking to someone 10 feet away from us out of the salesmans view. Did he even talk to him?) This is the first time I came here and the very last time. They totally wasted my time, which I totally wish I could invoice them for!!!!!!!!!! More

Post-Sale experience is complete garbage The sales team seems to be willing to do just about anything to sell you a car, which is fine. But once you've signed those papers you're completely o The sales team seems to be willing to do just about anything to sell you a car, which is fine. But once you've signed those papers you're completely on your own. The day I brought a demo home I noticed a plethora of scratches all over the car. So I brought it in the next day and a manager of sorts asked me why I thought I got a deal on the car. Any time I've contacted the dealership about any issues I've had I've been effectively told that I'm on my own, in spite of paying for the added warranty through dilawri. I would never purchase another vehicle from any of dilawri's dealerships at this point. I've never had such a negative post sale experience. Every other dealership I've dealt with have made sure to treat me well both before and after the sale in hopes that I might buy another vehicle from them in the future. NEVER would I do business with these bums again More

Would not honour the deal they offered Came to look for a 2016 Elentra GT. Was offered a deal by the manager on Tuesday. Came back on Thursday with my wife to go ahead with the purchase, an Came to look for a 2016 Elentra GT. Was offered a deal by the manager on Tuesday. Came back on Thursday with my wife to go ahead with the purchase, and another manager told us that the previous deal was no longer possible. TERRIBLE thing if they won't even keep their word. Stay away! More

Dishonest all the way The whole sale was full of lies and dishonesty. I was told something and got another thing, they pressured me into "deals" and "packages" that were al The whole sale was full of lies and dishonesty. I was told something and got another thing, they pressured me into "deals" and "packages" that were all lies. They took advantage of a new customer. Never go there More

I had an excellent experience I needed a new car and from the first phone call to Hyundai on Hunt Club my experience was very positive. Car salesperson, Reg was easy to talk to. In I needed a new car and from the first phone call to Hyundai on Hunt Club my experience was very positive. Car salesperson, Reg was easy to talk to. In general the people at Hyundai were friendly and business like. In a very short time I got the car I wanted for a good price. I am happy with my car and I recommend Hyundai on Hunt Club. Satisfied with the service More

Very dishonest sales people, and worst garage in town. This guys are scam artist at work when they sell you the car. There service dept will waste your time and try to make you pay for things that are su This guys are scam artist at work when they sell you the car. There service dept will waste your time and try to make you pay for things that are supposed to be covered. I could give you at least over 15 different stories of things theyve done to me that is not right. Beware STAY AWAY theres other better places in our great city. More