
Hunt Club Nissan
Ottawa, ON
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1,098 Reviews of Hunt Club Nissan
Worst dealership in the city! I bought a car through this dealership three years ago and had a wonderful experience. The whole sales team was extremely accommodating and helpful s I bought a car through this dealership three years ago and had a wonderful experience. The whole sales team was extremely accommodating and helpful so when I had to buy another car I immediately went back. Unfortunately we quickly found out that all of the former employees were no longer there and we were introduced to another sales person. We immediately noticed that the dealership had changed from a nice relaxed atmosphere to one of pressure and intimidation. The Sales guys are very high pressure and when you start asking simple questions like "what is the price of the car" they become agitated rude. They try not to tell you the actual price of the car they just want to talk to you about monthly payments. I had to ask at least 10 times to see the price of the car as there aren't any sticker prices on the cars in the lot. It took three different people to actually get a deal singed, the sales guy, a manager and a finance guy. The initial sales guy didn't do much of anything at all and didn't know very much about the car. Then we got passed over to some other sales manager guy that went over the numbers and tried to add in all sorts of additional charges for paint and security etching which he said was mandatory (it is not). The paint on the particular car I chose is not an additional fee however he was saying it was. When we finally reached an agreement we were then passed over to the finance guy that tried to sell us extended warranty and a ridiculous rust inhibitor mechanism. When we refused any of these options he became short with us and that was when all the delays started happening. We had a very difficult time getting a hold of him and had to leave several messages. When he would finally return our calls he would do it at the end of the day so nothing could be resolved until the following day. Once he even instructed us to come down to sign some papers but when we arrived he had left for the day even though he stated he would be there all evening. We felt that he was purposely creating delays to get revenge on us for not agreeing to all of the additional options he tried to sell us. All of this nonsense has delayed delivery of the vehicle by two weeks which is ridiculous because the car was sitting right on their lot. I do not trust this dealership or any of its employees at all. I would NOT recommend this dealership to anyone. Their prices are at least $2,000 higher than any other dealership in the city. Avoid at all costs! More
Terrible experience, dishonest group of people A disappointing experience. Car salesman was a dishonest fast talker, distracted, and used every pressure tactic in the book to close the deal. The ma A disappointing experience. Car salesman was a dishonest fast talker, distracted, and used every pressure tactic in the book to close the deal. The manager who "approves" these deals was no better, and couldn't be bothered to come out of his office to meet with us. The entire experience from beginning to end was upsetting. More
Amazing experince From the moment we stepped in the dealership, we knew this will be an amazing experience. We were greeted by a friendly, polite and knowledgeable sale From the moment we stepped in the dealership, we knew this will be an amazing experience. We were greeted by a friendly, polite and knowledgeable sales rep (Ediz Zor). He made sure we were not pressured and we knew everything we should know before making a decision. The paperwork was also dealt with in an extremely professional manner. David Tavazoei and Frank Abouchakra, made sure we were satisfied with every decision we made regarding the financing of our new vehicle. I would defiantly recommend this dealership to anyone looking for a vehicle. Delly, More
so gratefull that someone actully knew my problem!!! had to call a couple times for some information on how to troubleshoot and fix a problem with my abs, received the proper information and found the bu had to call a couple times for some information on how to troubleshoot and fix a problem with my abs, received the proper information and found the bulletin on my car online. these guys know whats up with nissans even after my own garage couldnt fix the problem and 400$ no fix to my problem. took 2 min on the phone with these guys to figure out the problem. didnt buy the car there but would reccomend this place for service anyday of the week, extremely competient employees!!!! awsome thanks guys!!! ;) More
Way car buying should be. Stress free This is the third time we have bought from this dealer dating back to 1990. As soon as we arrived we were met by Ediz. He was very polite and knowle This is the third time we have bought from this dealer dating back to 1990. As soon as we arrived we were met by Ediz. He was very polite and knowledgeable about all of the features of the vehicle we were interested in. This dealership knows how to treat the customer, from the paperwork, to the time you pick up your car every thing went smoothly and efficiently. The customer is treated like gold and we drove away in our new vehicle feeling good about the experience. My wife and I will definitely recommend this dealership to anyone searching for a vehicle. More
Very satisfied with purchase of new Nissan Frontier. In the course of negotiating via trade-in, financing, delivery and adding options on my recent acquisition of a 2015 Nissan Frontier, I dealt chiefl In the course of negotiating via trade-in, financing, delivery and adding options on my recent acquisition of a 2015 Nissan Frontier, I dealt chiefly with James Gohbril and to a lesser extent with Frank Daoud, Kiel Sifontes, Siyad Kaddag, reception and service. All aspects of the acquisition process were very well dealt with by the staff at Hunt Club Nissan re courtesy, knowledge, price, timeliness and delivery. At this early stage of ownership, I am also very pleased with quality of the product. Albert T. More
Great Experience I just leased a 2014 Sentra SL and my experience was excellent. Jorge Salinas is a fantastic salesman, very friendly and the deal went smoothly - str I just leased a 2014 Sentra SL and my experience was excellent. Jorge Salinas is a fantastic salesman, very friendly and the deal went smoothly - stress free. I highly recommend. Only time will tell with the Sentra, it's my first Nissan... More
Stress-free car buying experience Shopping for a new vehicle can be an extremely stressful experience. But Nissan Hunt Club stripped away that stress from the moment my husband and I Shopping for a new vehicle can be an extremely stressful experience. But Nissan Hunt Club stripped away that stress from the moment my husband and I walked in. We were greeted by Connor Hill and Joe Sleiman who let us test-drive a vehicle with no high-pressure sales tactics. Manager Sayid Kaddage was extremely fair in his pricing offer and Elie Abouchakra walked us through the purchasing agreement. Their approach was friendly yet informative and we never felt pushed into making a decision. Ultimately, we chose Hunt Club Nissan because we felt most comfortable there. We would not hesitate to recommend this dealership to others. More
Wonderful Experience! The quality of a car dealership is its people. The staff at Hunt Club Nissan, from reception, to sales, to finance, to management, were foremost frie The quality of a car dealership is its people. The staff at Hunt Club Nissan, from reception, to sales, to finance, to management, were foremost friendly and approachable. I felt very comfortable and informed at all stages of the purchase of my Murano SL and greatly enjoyed the entire car buying process. - Connor Hill is exceptional at what he does. You would feel you knew him for years after only a few moment. Very bright future for Connor. He is what every salesman should aspire to. - Peter Nowacki took care of any concerns I had (which there was only a minor one) promptly and without question. Much appreciated. - Elie Abouchakra went over the Nissan Financing and any other options available to me in a clear and understandable manner. Nothing was left not understood. His personal approach is commendable. Thank you to the entire team at Hunt Club Nissan for such a wonderful experience. ... JP More
Very Satisfied After completing a used car purchase agreement I had some lingering doubts regarding my selection. The sales manager, Peter Nowacki was very understan After completing a used car purchase agreement I had some lingering doubts regarding my selection. The sales manager, Peter Nowacki was very understanding and patiently helped me to select another car that better fit my needs. The service manager, Hubert Estey responded immediately when I asked for some minor cosmetic items to be replaced. Kristen from the service department was very helpful and went through the complete maintenance history of the car with me, which had been bought new and serviced at Hunt Club Nissan. I will definitely return to Hunt Club Nissan for my next car purchase. I am very satisfied with my car and with the staff at Hunt Club Nissan. More