Hunt Club Nissan
Ottawa, ON
Filter Reviews by Keyword
By Type
1,024 Reviews of Hunt Club Nissan
We were not neccessarily looking to purchase a new car as our lease still had 3 months to go however Faysal made our visit so comfortable that we just didn't to want to go elsewhere. He wanted to ensure that our lease still had 3 months to go however Faysal made our visit so comfortable that we just didn't to want to go elsewhere. He wanted to ensure that the vehicle we purchased was right for us and bent over backwards to get us a price that fit our budget. Kind, considerate, and unbelievably enthusiastic are some of the words to describe Faysal. No matter what concerns we had (and what kind of "dealing" we were trying to accomplish) he welcomed it with open arms. This wasn't about a sale, I believe it was about a relationship. I have never liked the car - buying "game" however this person exemplified honesty which is at most-times very hard to find in the sales business. I have worked in the sales business before and you have to believe in the product. Fasal does and is very willing to go the "extra mile" for your satisfaction...not "business" but satisfaction. All the best Faysal and thank you for putting us into a car that we both love. Hope to call on you again sometime. More
The agent Jordan Bell has been great showing the vehicle and following with me concerning my need and my budget; he has tried all he could to earn my business. I appreciate his profesionalism, sinceretiy an and following with me concerning my need and my budget; he has tried all he could to earn my business. I appreciate his profesionalism, sinceretiy and overall his work ethic and decent approach make me feel very comfortable. I am seriousely considering buying the minivan Nissan Quest in the very near future. Once again my heartfelt thanks to Nissan and particularly Mr. Bell for all his kind help. My best wishes for Jordan and I wish him well in his future endeavors. -Dr. Rezaul Mannan More
Kudos to Shawn DeRyke! He is a very pleasant and accommodating Sales Consultant who took care of all our needs and answered questions promptly. He made sure that we left the site happy. accommodating Sales Consultant who took care of all our needs and answered questions promptly. He made sure that we left the site happy. More
There is definitely a problem here. Perhaps it's communication? I purchased a juke and could not get the colour I wanted after a 3 week wait and promise. Then my first service call was booked at the communication? I purchased a juke and could not get the colour I wanted after a 3 week wait and promise. Then my first service call was booked at the wrong time(long wait) my second service appointment was a nightmare. I was told I don't live in the "real world" according to Ryan the service advisor who claimed to be the service manager on the phone. I was told before hand my appointment would be 1 hour max then I get there and it's 2hours, so I had to leave cause I would not make it to work. They have no idea the stress and effort it took me to get there with my tires, I live in Perth. Ryan seemed not to care..... Oh well last visit I make! Go to Dilarwi people the service is wayyyyyyyyy better! More
I recently bought a 2013 Nissan Titan from Hunt Club I recently bought a 2013 Nissan Titan from Hunt Club Nissan. Justin Morin-Wilson is what great customer service is all about. He went "way & beyond" I recently bought a 2013 Nissan Titan from Hunt Club Nissan. Justin Morin-Wilson is what great customer service is all about. He went "way & beyond" for me to get that vehicle. Everytime I called or sent emails, he responded within minutes. He's very polite and honest and I would absolutely recommend him to all of you. Thank you again Justin for making my purchase a great experience...cheers!! Rene Gauthier More
Not a great experience. It started out great and friendly with Gervais, who introduced us to Lee (our first sales guy). He was a little not knowledgeable about the car. We caught him a couple of times saying with Gervais, who introduced us to Lee (our first sales guy). He was a little not knowledgeable about the car. We caught him a couple of times saying something while in reality it would not be on our car (perhaps to make things better than they are?). Their pricing is way higher than other dealers are willing to go. Perhaps they have too many guys in suits running around that the costumer needs to pay for at the end. We asked for the famous bottom price and to include 3 accessoiries in the price (mind you: for free!) He went to the manager (Curtis, formerly mentioned in another review to be a great guy) and came back with the pricing: our salesguy told us that they threw in the access for free. The numberd did not add up! So they had to change Lee for another "senior guy" (turned out that he was onky working at the branch for 11 months). He wanted to sound like the professional dude who want to seal the deal. It turned out that they padded the invoice with 1500 dollars! When we pointed that out he again went back to figure out "what went wrong" in the calculations... It turned out to be the accessoiries which were included in the price (at a high price) while they gave us the impression that they were for free!!!!! Going back and forth, ended up with a 1000 dollars different from the competition where we bought our car. My recommendation: do negotions on the phone, give them a take it or leave it price and call as many dealers as you can. When you go there they try to pressure you by confusing you, tiring you, and deceiving you. (Carcostcansda.ca is a MUST in negotiations). More
Bought a used Honda civic 40 days later needed new engine. Went back to dealer who had been so happy to sell us the car. Their mechanic was skeptical about it needing an engine, but 1 hour later did a engine. Went back to dealer who had been so happy to sell us the car. Their mechanic was skeptical about it needing an engine, but 1 hour later did agree that the engine needed to be replaced. Hunt club Nissan's solution they would cut me a break on their hourly which is 120.00hr. Generous. Contacted omvic what a useless experience. They wanted to help negotiate a compromise. Really, how does one negotiate ethics? They sold me something broken and now I was going to have to negotiate. Ridiculous. Their finance manager took the time to tell me I should have bought a warranty. I could not believe her lack of morals. How dare she sell me a broken car and then blame me for trusting them. She was very concerned with how many days it had been since I bought the car thirty six days being the magic number. After thirty six days they are not liable. I have only ever bought Hondas and now am in the market for a new car, not certain what I will buy but do know it won't be a Nissan and certainly not from there. Before anyone says buyer beware I have been in sales and at no time did I divorce myself from doing the right thing. More
Fantastic Experience! 5* Recommendation I have been in Fantastic Experience! 5* Recommendation I have been in for warranty work and regular maintenance and have always had a great experience all at a co Fantastic Experience! 5* Recommendation I have been in for warranty work and regular maintenance and have always had a great experience all at a comparable market price! Clean environment, Friendly staff, Great food! The one item I can not express enough excitement about is the FULL SERVICE SHUTTLE, imagine, a shuttle service that not only drops you off, but also picks you up...FANTASTIC! More
I have recently dealt with this dealership and found the salesman, Curtis Munro, to be extremely courteous and informative. He answered all my questions, explained thoroughly everything about the vehicle salesman, Curtis Munro, to be extremely courteous and informative. He answered all my questions, explained thoroughly everything about the vehicle I was interested in and overall I felt completely at ease to discuss things with him and make my decision. I would highly recommend him if you are in the market for a car. More
Garbage dealer. Took my car in for a balance and they couldn't do it after 4 visits and refused to refund me. During the process my car was severely scratched and damages, and surprise they denied it. Al couldn't do it after 4 visits and refused to refund me. During the process my car was severely scratched and damages, and surprise they denied it. All employees there are liars and fakes. More