Hunt Club Nissan

Returning Customer Pleased with Service I purchased a vehicle from HCN back in 2011 and had a positive experience. At the time, my Dad did all the talking for me (haha!) but this purchase w I purchased a vehicle from HCN back in 2011 and had a positive experience. At the time, my Dad did all the talking for me (haha!) but this purchase was all my turn. My husband came with me and although he did, I made it pretty clear from the get-go that I would be doing all the negotiating. HCN has done a complete overhaul of its staff since my last purchase and I have to admit that some reviews on this site made me a bit weary. So, from the beginning. I originally contacted them regarding a 2013 Rogue. When I was on the highway one day I saw one that looked quite different and came to realize that the style of the model significantly changed between 2013 & 2014 with the newer ones being larger with more room. This was a huge draw for me as I was a bit worried about the size of the older Rogue's. I decided not to go in at that point but contacted them again once I had a chance to look at the newer models. We originally went in to look at a 2015 Rogue but once we started doing the numbers, and I saw the "big" picture (aka the final number of the entire purchase) I inquired as to how much more it would be to just go new. As most people know, the interest rates are higher on used vehicles (even with our good credit) so for a little bit more it made sense to just go new. Throughout the process I didn't feel pressured at all. Warwick, our sales person, was very easy going and personable. He took the cues from me and really tried to understand exactly what I wanted out of the purchase. When we took the 2015 for a test drive he told us about the vehicle. He was extremely knowledgeable and while I didn't tell him, the features really helped sell us and he did a great job of explaining everything. I commute for work so a comfortable ride, AWD and an all-around safe vehicle is very important to me. Did I feel like I spent more than I wanted to? Yes. But that wasn't because I felt pressured to buy. The numbers just didn't make sense buying used so new was the obvious choice. I must mention Ali on this review. While we spent significantly less time with him than Warwick, he was extremely personable as well and we had a few good laughs with him. I inquired about how doing our own oil changes would affect our warranty. I told Ali how much we pay to do a DIY oil change and he was able to sell me a 16-change package for (a little) less than what we pay to do them ourselves. That was a bonus. All in all I am extremely happy with my purchase and the service I received. This is our 3rd Nissan and our second time buying with them and I would highly recommend HCN to anyone, and Nissan's for that matter. I don't have the vehicle yet but I was told it could take anywhere from 1-2 weeks which I'm okay with. Now for the downside. The only "con" I have is this. It took and awfully long time. We arrived at 10:30am for our test drive and probably didn't leave until 1:00pm. The back and forth between the salesperson and the financing manager is a bit of a pain. It would be really nice if the salespeople had the ability to make final decisions. Other Reviews: To the person who posted about their price being higher than a "Build It" on the website, that happened to me too. The website however is just a MSRP (meaning "suggested") and I was unable to find a dealer that actually sold it for MSRP. With my rebates I *almost* got it down to that price. To the person who complained about the 300km's. I bought brand new. They advised me that out of the factory it has approximately 50km on it. They also may need to source it from a different city so whatever mileage it takes to get it here, will be put on your vehicle. I don't think you will ever get a vehicle where the odometer reads 0. I have never seen one at least. More

Increase Interest % From 0% to 9 % Interest I bought a Nissa Altima at Hunt Club Nissa in Ottawa, ON in 2015. The financial team and the sales guy offered me 0.05% in From 0% to 9 % Interest I bought a Nissa Altima at Hunt Club Nissa in Ottawa, ON in 2015. The financial team and the sales guy offered me 0.05% interest rate on my car loan with RBC. They pointed out that this interes will be the same because I have an outstanding credit rate. Today, after a year, I got a letter from the bank with an increase in the interest rate to 9%. When I called RBC, they told me they could not do anything, because the dealer signed with RBC an agreement in which the client will pay the 1st year 0% interest, and then it will increase up to 9%. I feel the staff at Nissa were cheating me all the time. When I ask for the sales and financial guy who sold me the car, the dealer said they are not working anymore; so they were fired. Why? you can answer. It is logical a person pay more for a car than for a house? Who will be sign a 8% car loan if depreciation affects cars? Be aware ! More

Very nice experience From the time we walked into the showroom everyone was very professional and welcoming and pleasant. My sales person, Imad, was not pushy at all an From the time we walked into the showroom everyone was very professional and welcoming and pleasant. My sales person, Imad, was not pushy at all and was very knowledgeable about the vehicle we were looking at. I would very much recommend him along with the others we dealt with Ali and David. More

Unethical These guys are just not where to go. If you like to start negotiations at $10000 above the cost of the vehicle, then shop here. They are unethical to These guys are just not where to go. If you like to start negotiations at $10000 above the cost of the vehicle, then shop here. They are unethical to point of lying to customers. Never go to this dealership. More

Excellent service Le service était courtois et respectueux. De plus, Jordan parle très bien le français ce qui m'a permis d'avoir un service personnalisé. Il a pris bea Le service était courtois et respectueux. De plus, Jordan parle très bien le français ce qui m'a permis d'avoir un service personnalisé. Il a pris beaucoup de son temps afin de répondre à toutes mes questions et s'assurer que j'étais satisfaite de mon choix. More

Omar was great to deal with . Dealt over the phone with Omar Mohamed and bought our son a car but our son lives in Ottawa overall the service was great and very friendly. Thanks ag Dealt over the phone with Omar Mohamed and bought our son a car but our son lives in Ottawa overall the service was great and very friendly. Thanks again. More

The Most Professional Dealership I Have Ever Dealt With My wife and I traded our vehicle in for a 2015 Altima. Connor and Sayid were a real pleasure to deal with. There was no pressure, or cheesy sales tact My wife and I traded our vehicle in for a 2015 Altima. Connor and Sayid were a real pleasure to deal with. There was no pressure, or cheesy sales tactics. They were knowledgeable, friendly, and professional to a T! They explained all of the financing options, arranged for quite a long test drive, and delivered an immaculately clean car! We would go back to Hunt Club Nissan in a heartbeat. I have already recommended them to several coworkers and friends. More

wonderful experience Jorge Salinas is a great sales man easy to deal with no pressure what so ever. I recommend this dealership to anyone looking for a new car Jorge Salinas is a great sales man easy to deal with no pressure what so ever. I recommend this dealership to anyone looking for a new car More

Excellent Experience My experience at Hunt Club Nissan was exceptional. I had the pleasure in dealing with Jorge and Sayid, both of whom were extremely friendly and knowle My experience at Hunt Club Nissan was exceptional. I had the pleasure in dealing with Jorge and Sayid, both of whom were extremely friendly and knowledgeable. There attention to detail and patience were very much appreciated. Thanks again :) More