Hull Hyundai
Gatineau, QC
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93 Reviews of Hull Hyundai
Horrible Used Manager We purchased a used car from this dealer. They promised us that they would do 2 things (was on the contract), but when we picked up the car NEITHER o We purchased a used car from this dealer. They promised us that they would do 2 things (was on the contract), but when we picked up the car NEITHER one was done. Their answer was for me to run around town to get the 2 things done and they would compensate with a $50 gift card. When I informed the manager Jean Richard that the $50 was not enough to compensate for their bad service and for me to lose 3 days to run around town to do what they promised to do, his answer was "Take it or leave it, you're lucky we're doing anything at all for you...". Horrible attitude and very unprofessional. Avoid at ALL cost! More
No satisfaction Bought a used car from Marc. Price was good. Problems started on day one, basic servicing was incomplete. Jean was unhelpful and didn't care what I ha Bought a used car from Marc. Price was good. Problems started on day one, basic servicing was incomplete. Jean was unhelpful and didn't care what I had to say. Only buy when you have your mechanic look it over. More
1970's Salesmanship at it's best. Glenn Mathurin, Jean Richard and Sebastien Monette can not be trusted! I would never recommend this dealership or any of it's employees listed abov Glenn Mathurin, Jean Richard and Sebastien Monette can not be trusted! I would never recommend this dealership or any of it's employees listed above, on the surface they act very professional and thoughtful, unfortunately it is all a ruse. I tried to give them the benefit of doubt but absolutely zero attempt has been made to correct the issues. So I am now out $1125 to replace windshield wipers that were well past their useby date, a spare tire that was never there and replace the "good summer tires that would get me through a couple summers" but were below the wear bars, completely unsafe to use and oh so thoughtfully wrapped up in the car when I picked it up. Buying a car that is safety certified from these shining example of 1970's salesmanship is meaningless as they obviously follow their own pocket books and are selling vehicles that are not actually meeting the provincial requirements. Avoid this dealership at all costs, they will scam you any chance they get. More
Wonderful service from Glenn Bought a used car from Glenn, he was pleasant and we felt no pressure. We are extremely pleased with his service. Thanks Glenn Jo-Anne & Marc Bought a used car from Glenn, he was pleasant and we felt no pressure. We are extremely pleased with his service. Thanks Glenn Jo-Anne & Marc More
Not a good service We bought our first car in Hyundai Hull dealership last winter, they called us and said that everything is ready and you can come for your car, we arr We bought our first car in Hyundai Hull dealership last winter, they called us and said that everything is ready and you can come for your car, we arrived by bus with a little kid. When we arrived they said - "Oh, sorry, not all docs are ready, could you please come in two days?", we said that - "No! you said that everything is ready!", after that a woman (not very satisfied ,went to another room to prepare documents, it took her 10 minutes), but again she said - "Oh, we don't have enough cash to give you money back..." that we left them to confirm that we are going to buy this car. We were disappointed, and said that it's funny actually to invite to buy a car if you have nothing prepared.... She went in another room and found that money. After that (as we were first time car buyers) we asked to help us to install the kids' car seat, as we arrived with it and for this the woman said - "I know how to install the car seat, cause I have a kid, but I can't help you, you can go to the nearest police station and they will do everything for you..." Oh, she wanted us to go with kid in a car (Not in a car seat!) directly to the police station and probably pay fine for that :( More
Used sales department are scammers Note: I am typing this on behalf of my sister-in-law. My sister in-law purchased a 2012 Elantra last year in fall. Bought the extended used warran Note: I am typing this on behalf of my sister-in-law. My sister in-law purchased a 2012 Elantra last year in fall. Bought the extended used warranty. Come spring, the a/c doesn't work. She brings her vehicle in not once but twice to get it fixed. Still doesn't work. The car is brought at another garage (this is now mid summer) only to get told that the a/c block (the device itself) is not in the vehicle and has been removed) Brought back to the dealership. Went with my sister in law on this occasion. Told them that the a/c is missing. Was told they sold it as such and she should have noticed. Asked why did they let us bring the car twice to get a/c repaired (which was covered as under used warranty) and at both occasions told everything was fine when it was missing!!! They literally said that it wasn't their problem. We called Hyundai Canada who said they can't interfere as it was a used product. Absolutely disgusted with the whole processe. More
Efficient and plesant Great staff and beautiful products on the lot, I met with my salesman Glenn Mathurin on a Monday and the deal was closed on the Tuseday. He made it ha Great staff and beautiful products on the lot, I met with my salesman Glenn Mathurin on a Monday and the deal was closed on the Tuseday. He made it happen for me at the price I wanted to pay. Thanks alot to the hole team at Hull Hyundai!! More
Traitement Royal ! Nous en sommes à 5 véhicules de chez Hull Hyundai pour moi,ma conjointe et nôtre fille. Toujours très bien servi par Mario Gingras !! Courtois,dévou Nous en sommes à 5 véhicules de chez Hull Hyundai pour moi,ma conjointe et nôtre fille. Toujours très bien servi par Mario Gingras !! Courtois,dévoué et respectueux de nos désirs et moyens. More
Great service with glenn mathirin Great service, friendly and good prices. Glen went out of his way to find the car we neededat the price we can afford. Will be back Great service, friendly and good prices. Glen went out of his way to find the car we neededat the price we can afford. Will be back More
UNn service clé en main avec Mario Gingras L'an passé mon papa de 90 ans a eu un accident avec sa Hyundai! Résultat, il n'a eu qu'une légère commotion cérébrale mais il pleurait grandement son L'an passé mon papa de 90 ans a eu un accident avec sa Hyundai! Résultat, il n'a eu qu'une légère commotion cérébrale mais il pleurait grandement son auto qui était une perte totale! J'ai parlé au téléphone avec Mario Gingras pour lui expliquer la situation et surtout le grand désir de mon père de retrouver la même voiture ( même couleur, même moteur et le ''pitons'' à la même place)! Et bien avec l'aide de Mario en 2 jours mon père était abord de sa nouvelle voiture avec tout ce qu'il désirait! Merci Mario Gingras pour ta grande compassion et compréhension envers mon papa qui était bien énervé face à cette situation inattendue! Ton écoute, tes explications claires et ton grand sens des valeurs humaines ont mie beaucoup de baume sur cette mésaventure! Bref, papa adore toujours sa voiture et parle de toi comme étant un homme de grande confiance! Merci Mario d'avoir fait cette si grande différence dans nos vies! More