Highbury Ford Sales Limited

Awesome staff I went in to look at some options as was suggested by a friend of mine. Got to talking with the staff and they were very knowledgeable. They had a veh I went in to look at some options as was suggested by a friend of mine. Got to talking with the staff and they were very knowledgeable. They had a vehicle that worked for my budget and had it in stock. Perfect! More

Ford Sales Friendly staff and made everything easy. Let me know of all potential savings/rebates and felt like family by end of buying process. Forthright and ho Friendly staff and made everything easy. Let me know of all potential savings/rebates and felt like family by end of buying process. Forthright and honest. Must be why they have been around so long. Would recommend to others! More

Ford in London There are three Ford dealerships in London and I visited ALL of them. Highbury Ford was the best atmosphere where the Sales team were respectful and w There are three Ford dealerships in London and I visited ALL of them. Highbury Ford was the best atmosphere where the Sales team were respectful and warm. I would recommend them to any of my friends/family! More

2017 Fusion We had a great experience with Highbury Ford, we have bought many vehicles over the years/ also very good experience with their service centre , when We had a great experience with Highbury Ford, we have bought many vehicles over the years/ also very good experience with their service centre , when we entered the showroom Michael Tolsma with his great big smile and booming voice came to us right away very down to earth , very funny with a warm personality very genuine, he brought the manager over to meet us , also Jeff Chisholm warranty / finance very helpful and courtesy as always we have dealt with Jeff also through a few of our purchases always there when we need any questions answered , we our very happy with our purchase and experience we would highly recommend Highbury Ford to family & friends More

Drivethru Great start to finish Purchase used vehicle and delivered everything that was discussed I have purchased used cars before and this has been the best Great start to finish Purchase used vehicle and delivered everything that was discussed I have purchased used cars before and this has been the best experience yet More

Happy customer Just bought my 2016 Ford Edge (slightly used) from Gabriel D’Annibale. Everything went smooth as it should be. Gabriel was very positive and was hel Just bought my 2016 Ford Edge (slightly used) from Gabriel D’Annibale. Everything went smooth as it should be. Gabriel was very positive and was helping me a lot. Thanks Highbury Ford for such a great experience! More

No Service for 40 years Bought a truck in Sept 3 2016, Told it would be ready for pick up the following Friday. Sold my vehicle expecting the word to be true. after many visi Bought a truck in Sept 3 2016, Told it would be ready for pick up the following Friday. Sold my vehicle expecting the word to be true. after many visits and trying to call to find out what is going on got truck 2 Fridays after promised incomplete having the sales department telling me to bring it back when I don't need the truck. Took it in to get fixed as agreed when purchased. Picked up truck when they finally call me. then as driving off the lot they fixed body work. but did not repair electronic problems reported to them. Return the vehicle for the third time to get repairs done hoping properly. .Took vehicle in for the fourth time . After two weeks waiting for my truck to finally get repaired. I got the truck back now I have an intermitant remote start on the truck. I bought a used truck did not try to dicker with the price I just said I wanted a proper working truck. . All features working. In the process I was put into four different vehicles three with dealer plates one with passenger plate. I find it pretty said that a dealership has the gall to post 40 years servicing London and I am still looking for proper service in 4 months after buying the vehicle. More

Great sales department (5 stars) , horrible service department (1 star). I would definitely recommend this dealership for SALES ONLY. Service department is not reliable. Had several , horrible service department (1 star). I would definitely recommend this dealership for SALES ONLY. Service department is not reliable. Had several small issues with my brand new F150, three of which were noise related. Took it to them and let them have it for two full days and they claimed they could not hear anything. Aside from those issues, my truck headlights fog up on the bottom section of the light (both sides). Service rep on site said there's nothing he could do as the issue at hand wasn't present at the time I brought it in. Although I showed him and emailed him photos of the truck headlights when the fogging has occurred. Nothing has been done for me and I am extremely disappointed because these issues should not at all be present on a 50,000 dollar vehicle let alone any new vehicle. More