Highbury Ford Sales Limited

Winter tires/rims installation When the vehicle was purchased, the winter tire/rim package was also purchased. The vehicle was picked up on Friday January 19th, and I was informed t When the vehicle was purchased, the winter tire/rim package was also purchased. The vehicle was picked up on Friday January 19th, and I was informed that the winter rims were not in stock, and I was told that they would be in the following Thursday. The following Thursday came and went .... no call. I waited until Monday the 29th to attend the dealership and find out what the deal with the tires was, as the snow was starting to fall quite heavily. The tires were found stacked at the parts counter, with my name on them. The sales manager immediately had my vehicle taken in, and the installation was completed in under an hour. Better communication with customers waiting for parts to be delivered, that are already there. More

Service is always excellent. Called this morning at 7:15 am and was given an appointment a 8:30 am. Even though the staff was short some members due to holid is always excellent. Called this morning at 7:15 am and was given an appointment a 8:30 am. Even though the staff was short some members due to holidays, I was home before noon even after stopped at a grocery store. More

Thanks for the great service. From booking the appointment to signing the bill the experience was very positive. Thank you Highbury Ford. I’ll be back soon I’m sure! From booking the appointment to signing the bill the experience was very positive. Thank you Highbury Ford. I’ll be back soon I’m sure! More

Amazing!!! Thank you to Andrew Miller for making our new purchase as seamless as possible. You have consistently gone above and beyond for us. Thank you so muc Thank you to Andrew Miller for making our new purchase as seamless as possible. You have consistently gone above and beyond for us. Thank you so much for always having our backs. More

Great service ! They take good care of their customers while they wait for their vehicule: free shuttle, free coffee / timbits, free wi-fi etc... very friendly staff They take good care of their customers while they wait for their vehicule: free shuttle, free coffee / timbits, free wi-fi etc... very friendly staff 👍 More

Outstanding experience dealing with the team at Highbury The entire team was very helpful in my experience buying a new F150. Provided great direction no pressure sales, felt very welcome from start to finis The entire team was very helpful in my experience buying a new F150. Provided great direction no pressure sales, felt very welcome from start to finish. Would highly recommend Highbury ford More

A team of Super Heroes! Came in on Wednesday night, by Saturday morning I was driving off my new truck! This team moves fast! They know their stuff. Very pleasant to deal wit Came in on Wednesday night, by Saturday morning I was driving off my new truck! This team moves fast! They know their stuff. Very pleasant to deal with. When they make commitments, they follow through till done. More

Fast and Friendly staff The consultants and shuttle personnel are always fast, friendly, and easy to communicate with. I have brought my vehicle here for service, repair, and The consultants and shuttle personnel are always fast, friendly, and easy to communicate with. I have brought my vehicle here for service, repair, and detailing, and have only had good experiences. More

quick and efficient. 3rd oil change on my brand new 2016 F150. Only issue was that the wifi wouldn't allow me to have internet connectivity so it was difficult to work wh 3rd oil change on my brand new 2016 F150. Only issue was that the wifi wouldn't allow me to have internet connectivity so it was difficult to work while waiting. Staff was friendly and knowledgeable and accomodated me forgetting my sheet of coupons. More

Outstanding Great service by both Peter and Sean in the service dept. Very fast and courteous, came in expecting to have to leave my vehicle and was told that it Great service by both Peter and Sean in the service dept. Very fast and courteous, came in expecting to have to leave my vehicle and was told that it would be ready in an hour. In this fast paced environment there is nothing better than to be told it will be ready in an hour. More