Highbury Ford Sales Limited

Excellent customer service Being new in London, Kevin and Stephen were of great help to buy an excellent vehicle I am very happy with. I would recommend Kevin as the sales perso Being new in London, Kevin and Stephen were of great help to buy an excellent vehicle I am very happy with. I would recommend Kevin as the sales person to visit with no hesitation. More

Service Center I had bought this Nissan from a used car dealer. Highbury Ford does their services. The experience with them was excellent. Thank You. I will be back I had bought this Nissan from a used car dealer. Highbury Ford does their services. The experience with them was excellent. Thank You. I will be back for other services. More

excellent, friendly service always able to obtain a desired appointment date. Danny Knight was very friendly and informative. He kept me informed during the visit of what was bei always able to obtain a desired appointment date. Danny Knight was very friendly and informative. He kept me informed during the visit of what was being done and what my vehicle needed. I used to service my vehicle at Courtesy Lincoln Ford however it was always so busy, appointments took too long and had a past bad experience. Found a difference in quotes for the same job of over $500. between dealerships and no one called me back from Courtesy when I was waiting for parts. High bury Ford always makes you feel comfortable, valued and go out of their way to help you and give you the best deal possible. More

warranty work My issue was complex and hard to diagnose. It took two visits but once identified the work was completed promptly. Adam was knowledgable and polite an My issue was complex and hard to diagnose. It took two visits but once identified the work was completed promptly. Adam was knowledgable and polite and kept me in the loop from start to finish More

Turned away for service My new F150 required emergency service for a trip the next day but the dealer I purchased it from could not do it so I contacted Highbury Ford. They t My new F150 required emergency service for a trip the next day but the dealer I purchased it from could not do it so I contacted Highbury Ford. They turned me away as I didn't purchase the vehicle there. Not the best way to try to acquire new business. More

Service Kept well informed, all work completed professionally. Pictures of vehicle were sent to show amount of worked needed to complete repair. Price was re Kept well informed, all work completed professionally. Pictures of vehicle were sent to show amount of worked needed to complete repair. Price was reasonable for repairs completed. More

Service technicians are excellent. I had an emergency situation with my car. I was able to get it in right away. Adam was the service tech involved this time, but I have also dealt wi I had an emergency situation with my car. I was able to get it in right away. Adam was the service tech involved this time, but I have also dealt with Trevor a lot. I have always found them courteous and helpful. More

The buying experience After visiting all other local Ford dealers, all of which were helpful, courteous and generally impressive (don't really have anything bad to say abou After visiting all other local Ford dealers, all of which were helpful, courteous and generally impressive (don't really have anything bad to say about any of them), it was the buying experience that made my decision an easy one. Even after the deal was done, Onno was beyond helpful and great to work with. Thrilled with my experience. More

Outstanding Ever since I talked to the first person there it was nothing but flawless. They work as a team and I have nothing to say but great things. This is my Ever since I talked to the first person there it was nothing but flawless. They work as a team and I have nothing to say but great things. This is my first positive experience with a dealership and will continue to go back. More

Excellent experience My purchase was seamless. Everything went together quickly and easily. I had my car available to me for pickup in about a week. Which I think was fast My purchase was seamless. Everything went together quickly and easily. I had my car available to me for pickup in about a week. Which I think was fast. The car has every option that I wanted as well. I am impressed. Thanks for you helpfulness. More