Highbury Ford Sales Limited

Excellent Service. In, out problem fixed. I arrived at the service desk around 2PM on Friday afternoon (without a prior appointment). I was experiencing rear-end clunking on my 2013 Mustang. I I arrived at the service desk around 2PM on Friday afternoon (without a prior appointment). I was experiencing rear-end clunking on my 2013 Mustang. I had diagnosed the problem as worn sway-bar bushings. Checked with Cody in the parts dept. and the replacement bushings were in stock. Took my problem to Dan, the service advisor. He checked and confirmed a mechanic was available to do the install. An hour later I was back on the road and my clunking problem was gone. Fantastic! I love my Mustang! More

Friendly service Highbury Ford met our expectations. Service was friendly. They came through with all their promises, delivery date, financing etc.. the vehicle was cl Highbury Ford met our expectations. Service was friendly. They came through with all their promises, delivery date, financing etc.. the vehicle was clean, gassed up and ready to go upon our arrival.overall a good buying experience. More

Fantastic I went in to purchase my first car. I was with my boyfriend (I am female) and I was approached immediately by Mike. The first thing I noticed when he I went in to purchase my first car. I was with my boyfriend (I am female) and I was approached immediately by Mike. The first thing I noticed when he came over to greet us is how he quickly turned his attention on me when my boyfriend and I mentioned that the car is for me. I am sure if you are female (and young) you have experienced the gender brush off at least once at a previous dealership and I was impressed with the service I received from all the staff I encountered at this dealership. I was taken seriously and acknowledged and they really went out of their way to ensure I was happy with the vehicle and thoroughly explained the features of the vehicle that I was unaware of or otherwise wouldn't know how to operate right away. In spite of my concerns of the pricing (my first purchase and I had shopped around at other brands/dealerships prior to scooping out this one) the manager Andrew and Mike the salesman were respectful and really accommodating with my concerns. I have been driving my new car for a week and I love it so much I wish I had bitten the bullet and purchased this sooner. Thank you for such a wonderful experience. I will for sure be purchasing my next vehicle at this dealership. More

Helpful Service Department Late for service appointment due to another appointment, but service was completed for me. Very helpful since I come from out of town. Thank you Dan Late for service appointment due to another appointment, but service was completed for me. Very helpful since I come from out of town. Thank you Dan!! More

good service i think highbury ford has nice service and Dan Knight is very nice,and quick service so next time i will come again. good advice to change some part. i think highbury ford has nice service and Dan Knight is very nice,and quick service so next time i will come again. good advice to change some part. More

Same day oil service Needed an oil change in the evening. I got same day service as requested for that evening and my vehicle back as needed for the next mornings work. Needed an oil change in the evening. I got same day service as requested for that evening and my vehicle back as needed for the next mornings work. More

snowtires Had Highbury Ford put snow tires on my Explorer. The job was completed in a timely fashion and now feel safer driving my truck in these snowy conditi Had Highbury Ford put snow tires on my Explorer. The job was completed in a timely fashion and now feel safer driving my truck in these snowy conditions. More

excellent experience purchasing 2018 F150 Aaron and Andrew were very helpful through the various stages of the purchase of this vehicle. I got the sense that they did what they could to help Aaron and Andrew were very helpful through the various stages of the purchase of this vehicle. I got the sense that they did what they could to help build trust and a lasting relationship for future purchases. More

Positive experience in my first car purchase Rob and Andrew were very personable, inviting and made me feel confident in purchasing my first vehicle with them. I would recommend them to anyone lo Rob and Andrew were very personable, inviting and made me feel confident in purchasing my first vehicle with them. I would recommend them to anyone looking for a new car, More

great people and great car when i bought my new car the staff were most helpful and easy to talk with, also i just had my old van in for repairs and they did a fine job. thanks when i bought my new car the staff were most helpful and easy to talk with, also i just had my old van in for repairs and they did a fine job. thanks to the new car sales person and to the guys who fixed my old van. a job well done by all More