Highbury Ford Sales Limited

Excellant Service The staff were friendly, efficient and understood what I wanted. They also made suggestions with regard to warranty which I had not thought of. A good The staff were friendly, efficient and understood what I wanted. They also made suggestions with regard to warranty which I had not thought of. A good call on their part. The car was ready and delivered on time. More

Mixed emotions Service dept was good as always but I’m a little disgruntled with the body shop. I was told that by the Service dept that the body shop manager would Service dept was good as always but I’m a little disgruntled with the body shop. I was told that by the Service dept that the body shop manager would email me with an estimate for fixing the rust on the inside of the tailgate on my Edge. I believe this may be covered under my Tri Car warranty. To date I have not received my email. Otherwise I’m happy as usual. More

Everything done on time and right for the first time . As requested, the shuttle was available immediately to take me home and return me to pick up the car . As requested, the shuttle was available immediately to take me home and return me to pick up the car More

Efficient I work for a business that just started using Highbury Ford for our fleet. They are efficient, courteous, and the waiting room is truly convenient for I work for a business that just started using Highbury Ford for our fleet. They are efficient, courteous, and the waiting room is truly convenient for me to work from while I wait. More

Great overall experience Dealing with the service and body shop, guys going up and above. I personally would probably not use the sales part, but service makes up for ineffici Dealing with the service and body shop, guys going up and above. I personally would probably not use the sales part, but service makes up for inefficiencies of the sales areas. More

Friendly people I was treated very well Very personable service Every person I dealt with was very friendly and very professional I felt like they cared and tha I was treated very well Very personable service Every person I dealt with was very friendly and very professional I felt like they cared and that they truly listened to my comments More

Good to deal with They were good to deal with Mike gave me a couple options to pick from a got me a truck that worked for me and didn’t try to push anything I didn’t ne They were good to deal with Mike gave me a couple options to pick from a got me a truck that worked for me and didn’t try to push anything I didn’t need. More

Fantastic We visited Highbury Ford looking for a new Super Duty. We met Doug who showed us their trucks and showed us the options they had. Even raining as ha We visited Highbury Ford looking for a new Super Duty. We met Doug who showed us their trucks and showed us the options they had. Even raining as hard as it did Doug showed us everything. He spent a large part of that day with us I'm pleased to say I have a new Super Duty at a price I was comfortable with and have recommended Doug to friends and family. More

Excellent sales person Had a few problems at first; but got solved quick and efficient thanks to my sales guy Trevor ; he was very helpful and understanding and look forwa Had a few problems at first; but got solved quick and efficient thanks to my sales guy Trevor ; he was very helpful and understanding and look forward to dealing with him in the future More

Timely And Friendly Service I dropped my truck off for an oil change and 2 recalls and before I knew they calling saying that all the work was completed. Sean and the service tea I dropped my truck off for an oil change and 2 recalls and before I knew they calling saying that all the work was completed. Sean and the service team are always friendly and helpful Thanks again Sean and the service team More