
Harris Victoria Chrysler Dodge Jeep Ram
Victoria, BC
Filter Reviews by Keyword
By Type
181 Reviews of Harris Victoria Chrysler Dodge Jeep Ram
Thanks Prince! Wonderful personal service from Prince - he went the extra mile for us in our trade in and new Jeep Trail Hawk. He was very detailed in our choice an Wonderful personal service from Prince - he went the extra mile for us in our trade in and new Jeep Trail Hawk. He was very detailed in our choice and was so helpful in the two days we had - to get us on the road home. More
Awesome Service Thanks to Wes and the team for being able to get me my Jeep Compass , They went above expectations,Love my new ride . Thanks so much Thanks to Wes and the team for being able to get me my Jeep Compass , They went above expectations,Love my new ride . Thanks so much More
Car purchase made easy I had the pleasure of dealing with Wes Harrison and the team at Harris Victoria recently. After shopping for a month for the right vehicle at the righ I had the pleasure of dealing with Wes Harrison and the team at Harris Victoria recently. After shopping for a month for the right vehicle at the right price I contacted Wes. As I was in the Lower Mainland Wes made it easy and was very accommodating with my questions through text and phone and eventually in person. They made it easy for me to get from the ferry to the dealership and made the whole purchasing process quick and painless. I found Harris Victoria to have a great selection of vehicles, fair pricing and honest and open negotiation and communication I highly recommend Wes Harrison and the Harris Victoria team. More
Excellent Sales Department Excellent selection of cars and pricing. The sales department works like a well-oiled machine, run by a group of young, enthusiastic and service-orien Excellent selection of cars and pricing. The sales department works like a well-oiled machine, run by a group of young, enthusiastic and service-oriented people. We were particularly impressed with Omar Tubeishat, who provided us with outstanding and personalized service and went over and above to ensure our satisfaction. We never felt pressured and were comfortable with the entire process, thanks to Omar’s professionalism. We are repeat customers, having a bought our previous car from Harris. More
Worste experience in all my life Do not go to harris dodge!! This is not an exaggeration - i just got my truck back after the shop at harris dodge had it for 7 1/2 weeks!!! Thats righ Do not go to harris dodge!! This is not an exaggeration - i just got my truck back after the shop at harris dodge had it for 7 1/2 weeks!!! Thats right 7 1/2 weeks - they could not fix it - so they sent it somewhere else to get fixed without my knowledge. One small thing that was supposed to be fixed was the original tires sold to me by harris dodge 2 were out of round - all 4 tires were supposed to be replaced brand new - i just had them inspected 2 days after getting my truck back by the other shop that fixed my truck and the inspection shows that none of the tires are new!! This is one of many many things. Harris dodge are crooked - dishonest and completely incompetent They should have their liscence revoked More
Above and Beyond Hayden in service went out of his way to help this traveler! If I lived in Victoria they would be MY service shop. He was understanding, reasonable, u Hayden in service went out of his way to help this traveler! If I lived in Victoria they would be MY service shop. He was understanding, reasonable, understood time & money constraints and did his best to work within them for me. He was pleasant, accommodating, a truthful. The end bill was even less than the original rough estimate! Thanks. More
Up-sell Central...they’ll fleece you Service department are so busy up selling to add costs...quoted $90 and because my wife took the car in they took advantage of her and upsold unnecess Service department are so busy up selling to add costs...quoted $90 and because my wife took the car in they took advantage of her and upsold unnecessary work to $400. This is as good as thievery!!! Very sad! More
Awful service work and customer service I had my tires changed here. Discovered afterwards that my wheel lugs were torqued to twice what the spec was. Multiple lug nuts completely rounded I had my tires changed here. Discovered afterwards that my wheel lugs were torqued to twice what the spec was. Multiple lug nuts completely rounded off, brand new front brake rotors now warped, and one rear wheel completely seized to the drum due to how tight lugs were placed on. I spoke with a service manager and was told that they subcontracted the work out and my problem lies with them! That's unacceptable! I dropped my vehicle off to Harris Dodge and paid THEM good money to install my tires. They should be responsible for the work done to my vehicle. When I mentioned this I was told, "This conversation is over." This service centre does an absolutely xxxxty job of performing work, taking responsibility for work they are paid for, and customer service. Do yourself a favour and take your vehicle to another shop that will stand by the work they do! 100% would not even let them put air in my tires anymore!!! More
Amazed at the service from salesman Ali! I filled out a Canada Drives credit app. I got a call the next day from Ali. We arranged to meet the next morning. I fell in love with the first car A I filled out a Canada Drives credit app. I got a call the next day from Ali. We arranged to meet the next morning. I fell in love with the first car Ali showed me and bought it on the spot. Ali was very personable and showed his desire for his passion of selling vehicles by reaching out to me and befriending me. It was my pleasure to deal with Ali and the crew at Harris. ? Loren Halloran. Duncan More
Michael Somer very professional salesman I am not nore have I ever been a Dodge fan, still not a big fan. That being said; I have recently purchased a 07 Dodge Nitro SLT., for my business. Wh I am not nore have I ever been a Dodge fan, still not a big fan. That being said; I have recently purchased a 07 Dodge Nitro SLT., for my business. Which I am digging more and more every day I drive it. Mind you, I do throw up a little in my mouth, every time I get in it, as it is an automatic and not a standard, which is what I have driven my whole life. I feel a little lazy driving the Nitro, but I am ok with that now. Lol I want to give a shout out to the Salesman that dealt with me, and I say dealt, because I gave him a tough time right from the get go. Not in a mean way, but in a (I knew what my budget was and what I wanted) kinda customer. *Harris salesman *MICHAEL SOMER* Did an outstanding professional job as the point man on this sale. He was very kind, funny, professional, informative and knowledgeable about the vehicle in which he was selling to me. He was sympathetic and understanding towards me, as I was finding it extremely difficult to let go of the car I loved and babied for many yrs, which was a Mustang Bullitt, with a nice V8 in it. He didn't just want to make a sale, and push this rig on me, as a lot of car sales personnel do. He even told me to take my time and think about things in ref to trading in my car. He talked about the pros and cons of the Nitro..more pros then cons. I didnt feel like I was just money walking into this dealship. I was made to feel like a person, and was treated with kindness and understanding from them all. Michael Somer made sure I had a coffee,water,juice, made sure to listen and hear me, hear what my needs were, and listen to what my needs were, in ref to buying a vehicle. The whole staff there was awesome. They also gave me a Military discount%, and once they found out I was a Veteran, is when the owner started talking about what they do for Veterans. Thank you for looking out for our Military personal, active and non active(Veterans). Michael Somer has contacted me a few days after I purchased the Nitro, to make sure I was still happy with it, which not alot of sales personnel do. He gave it a great personal touch, by making me feel important and not just another sale. Thank you all at Harris Victoria Dodge For treating me so great... And Michael Somer, you are an awesome salesman, one that is going to go far. ***** More