Harris Victoria Chrysler Dodge Jeep Ram

Buyer Beware Do not go here to buy your new vehicle. You will regret it. If anything happens and you look for help they will leave you high and dry. In particular Do not go here to buy your new vehicle. You will regret it. If anything happens and you look for help they will leave you high and dry. In particular their GM. He is a bully and he has absoulelty no customer service skills at all!!! There are other delarships on the island that you should go to. Buyer beware!!!!!! I am going to the VSA, CBC Marketplace, ombudsman the list goes on. DO NOT GO HERE More

Missing professionalism in Sales and Service department I bought my Jeep Compass two years back and it was frustrating experience. Frustration thing was even after negotiation on price staff behavior was I bought my Jeep Compass two years back and it was frustrating experience. Frustration thing was even after negotiation on price staff behavior was totally unprofessional it was looking pulling out last penny from customer. So I am also going for service because I bought extended service plan and thought I will get some good experience. And each service adviser main goal is grab money from customer. Can you believe it they changed air filter and cabin filter at 5000 km on brand new vehicle. And second service again changed the air filler and cabin filter. First two services I trusted them but third service they want to sell me break service and again air filter and cabin filter which I denied and ask then to just change the oil and oil filter which was covered in my service contract. But sale person presented case that way I was ended with break service rear and front both. Today I had another service and sales guys said I have to do some stupid check list otherwise my warranty will void. it cost me $90 and received call from service adviser my break need service. I was confused how come breaks are that bad because all breaks had full service just in 4 months back. So not question is they did not perform the task and charged me or they are lie now. Since last service I start changing air filter and cabin filter myself and planning to change service provider to some other service provider where I can professional advice instead just grabbing money from my pocket. One of the worst experience during buying and now with service department. Thanks More

I am so impressed! Not only did I receive rock star treatment buying my vehicle here but shout out to Alyssa in the service department for the best customer service expe Not only did I receive rock star treatment buying my vehicle here but shout out to Alyssa in the service department for the best customer service experience ever! Totally blown away. Thank you! Great dealership all around. More

Great experience I got a call from jatin,sales. From the time I came in Jatin was very personable And was very experienced. I then had a very good Experience I got a call from jatin,sales. From the time I came in Jatin was very personable And was very experienced. I then had a very good Experience with the financial team. Of britney Shane,and brodi whom all worked very well and quickly with the banks To have me approved. In 2 days. As soon as I walked in the door I was greeted In a very nice ways. Very friendly not pushy. They all asked me what I am looking for and what my needs are. My credit is not in the greatest scores, but I was still able to Drive home a brand new 2019 dodge ram. I'm all covered for a 7 year Term with my brand new Truck. I highly recommend That you take the extended warranties They are worth it at the time of buying. I as well got a call back From jatin days later Asking me how things are With the new truck. I also have dealt with service department, There are very experienced As well very personable And try to help you fix anything that goes wrong. I also have had there detail Service done on my truck And the service was great And done in a very good timely manner. I have dealt with other dealships in the past years I found that other dealships were more concerned about just selling you a vehical Dodge Harrison Yates They are able to get you approved.. They have great sales and service, and financial team they all work together as a team. Thank you Paul More

Fantastic car buying experience, Thank You Harris Victoria! Thank you again to the whole Harris Victoria Team for the excellent car buying experience I enjoyed this weekend. I just picked up our 5th vehicle pur Thank you again to the whole Harris Victoria Team for the excellent car buying experience I enjoyed this weekend. I just picked up our 5th vehicle purchased from Harris, a 2018 Jeep Grand Cherokee Overland EcoDiesel :-) Not only am I in Love with the new Jeep, but can't speak any more highly of the level of service I received. From the moment I contacted Glenn & Rob Muloin, I truly felt like a valued customer. Rob was quick to answer all my questions (and I had a lot of them!) and worked hard to keep within my budget. He wasn't pushy at all, but kept in contact as he knew I was very busy and he didn't want me to miss out on the great end of year deals. Chad in Finance made the signing of the paperwork a breeze! He fully explained all of my payment & protection options and worked with me to find the best ones suited for my short term ownership cycle. Thank you also to Omar who was very pleasant to deal with during the delivery. I look forward to seeing the Team again when I come in for service and come back next year for my 2019 ;-) Thank you! More

Thanks Prince! Wonderful personal service from Prince - he went the extra mile for us in our trade in and new Jeep Trail Hawk. He was very detailed in our choice an Wonderful personal service from Prince - he went the extra mile for us in our trade in and new Jeep Trail Hawk. He was very detailed in our choice and was so helpful in the two days we had - to get us on the road home. More

Awesome Service Thanks to Wes and the team for being able to get me my Jeep Compass , They went above expectations,Love my new ride . Thanks so much Thanks to Wes and the team for being able to get me my Jeep Compass , They went above expectations,Love my new ride . Thanks so much More

Car purchase made easy I had the pleasure of dealing with Wes Harrison and the team at Harris Victoria recently. After shopping for a month for the right vehicle at the righ I had the pleasure of dealing with Wes Harrison and the team at Harris Victoria recently. After shopping for a month for the right vehicle at the right price I contacted Wes. As I was in the Lower Mainland Wes made it easy and was very accommodating with my questions through text and phone and eventually in person. They made it easy for me to get from the ferry to the dealership and made the whole purchasing process quick and painless. I found Harris Victoria to have a great selection of vehicles, fair pricing and honest and open negotiation and communication I highly recommend Wes Harrison and the Harris Victoria team. More

Excellent Sales Department Excellent selection of cars and pricing. The sales department works like a well-oiled machine, run by a group of young, enthusiastic and service-orien Excellent selection of cars and pricing. The sales department works like a well-oiled machine, run by a group of young, enthusiastic and service-oriented people. We were particularly impressed with Omar Tubeishat, who provided us with outstanding and personalized service and went over and above to ensure our satisfaction. We never felt pressured and were comfortable with the entire process, thanks to Omar’s professionalism. We are repeat customers, having a bought our previous car from Harris. More

Worste experience in all my life Do not go to harris dodge!! This is not an exaggeration - i just got my truck back after the shop at harris dodge had it for 7 1/2 weeks!!! Thats righ Do not go to harris dodge!! This is not an exaggeration - i just got my truck back after the shop at harris dodge had it for 7 1/2 weeks!!! Thats right 7 1/2 weeks - they could not fix it - so they sent it somewhere else to get fixed without my knowledge. One small thing that was supposed to be fixed was the original tires sold to me by harris dodge 2 were out of round - all 4 tires were supposed to be replaced brand new - i just had them inspected 2 days after getting my truck back by the other shop that fixed my truck and the inspection shows that none of the tires are new!! This is one of many many things. Harris dodge are crooked - dishonest and completely incompetent They should have their liscence revoked More