Harris Victoria Chrysler Dodge Jeep Ram

Nicole is such a pleasure to deal with through out the whole situation, she really takes the time to make a friend before anything else. whole situation, she really takes the time to make a friend before anything else. More

Outstanding service in a crunch situation Kieran Dargie (Service Advisor) went above and beyond when we brought in our Jeep Wrangler. Worked with us, worked with the technician, made special a Kieran Dargie (Service Advisor) went above and beyond when we brought in our Jeep Wrangler. Worked with us, worked with the technician, made special arrangements for a rental vehicle to make our experience amazing. He really made the best of the worst possible situation (frozen water pump) and got us a part of of the states very quickly so we could get back on the road prior to a long weekend shutdown. Wow. 5/5 More

Frustrating experience in the least! To start with, I did get a new vehicle and I am very happy with it and there are good people that you can work with within the company. But that was t To start with, I did get a new vehicle and I am very happy with it and there are good people that you can work with within the company. But that was the only good I have experienced thus far. 1. was in dealership for hours! 2. person (Ali Z) I dealt with that was working with the banks, just did not take me seriously about what I wanted and could afford. 3. Waited 2 weeks to get car detailed which never happened and I ended up doing myself. They could not accommodated my work schedule nor provide me a loaner that they had promised which turned around and said they cant give a loaner for details. 4. made appointment with service department to have a chip in the windshield repaired and waited in the waiting room 2 hours after my appointment before they even looked at the car. 5. Plates on the vehicle I gave to them were not cancelled right away so I ended up paying 2 insurance payments on 2 different cars and it bounced my rent which I have now paid 2 nsf fees and a late fee for. 6. dealership is claiming will pay these fees but I have yet to find out if that is true. If you speak to anyone there, speak to Tiffany (sales) and Shane Helop (finance)as they great to deal with and personable. Be firm with what you want and do not let anyone try to take you out of your comfort zone! More

bad bad bad scammers and liars this place is a joke. go to a different store the prices are all the same there just make you think there cheaper scammers and liars this place is a joke. go to a different store the prices are all the same there just make you think there cheaper More

Once you're in the system Text messages from multiple sales people several times a week and letters to your home asking you to trade in your vehicle only a month after purchase Text messages from multiple sales people several times a week and letters to your home asking you to trade in your vehicle only a month after purchase. If you happen to have issues or questions they do not return calls. Somehow my SiriusXM and VIN# were registered to another user 3 months before I purchased my "new" vehicle, no explanation provided by sales manager. Warranty details not explained clearly at all during purchase. More

Buyer Beware Do not go here to buy your new vehicle. You will regret it. If anything happens and you look for help they will leave you high and dry. In particular Do not go here to buy your new vehicle. You will regret it. If anything happens and you look for help they will leave you high and dry. In particular their GM. He is a bully and he has absoulelty no customer service skills at all!!! There are other delarships on the island that you should go to. Buyer beware!!!!!! I am going to the VSA, CBC Marketplace, ombudsman the list goes on. DO NOT GO HERE More

Missing professionalism in Sales and Service department I bought my Jeep Compass two years back and it was frustrating experience. Frustration thing was even after negotiation on price staff behavior was I bought my Jeep Compass two years back and it was frustrating experience. Frustration thing was even after negotiation on price staff behavior was totally unprofessional it was looking pulling out last penny from customer. So I am also going for service because I bought extended service plan and thought I will get some good experience. And each service adviser main goal is grab money from customer. Can you believe it they changed air filter and cabin filter at 5000 km on brand new vehicle. And second service again changed the air filler and cabin filter. First two services I trusted them but third service they want to sell me break service and again air filter and cabin filter which I denied and ask then to just change the oil and oil filter which was covered in my service contract. But sale person presented case that way I was ended with break service rear and front both. Today I had another service and sales guys said I have to do some stupid check list otherwise my warranty will void. it cost me $90 and received call from service adviser my break need service. I was confused how come breaks are that bad because all breaks had full service just in 4 months back. So not question is they did not perform the task and charged me or they are lie now. Since last service I start changing air filter and cabin filter myself and planning to change service provider to some other service provider where I can professional advice instead just grabbing money from my pocket. One of the worst experience during buying and now with service department. Thanks More

I am so impressed! Not only did I receive rock star treatment buying my vehicle here but shout out to Alyssa in the service department for the best customer service expe Not only did I receive rock star treatment buying my vehicle here but shout out to Alyssa in the service department for the best customer service experience ever! Totally blown away. Thank you! Great dealership all around. More

Great experience I got a call from jatin,sales. From the time I came in Jatin was very personable And was very experienced. I then had a very good Experience I got a call from jatin,sales. From the time I came in Jatin was very personable And was very experienced. I then had a very good Experience with the financial team. Of britney Shane,and brodi whom all worked very well and quickly with the banks To have me approved. In 2 days. As soon as I walked in the door I was greeted In a very nice ways. Very friendly not pushy. They all asked me what I am looking for and what my needs are. My credit is not in the greatest scores, but I was still able to Drive home a brand new 2019 dodge ram. I'm all covered for a 7 year Term with my brand new Truck. I highly recommend That you take the extended warranties They are worth it at the time of buying. I as well got a call back From jatin days later Asking me how things are With the new truck. I also have dealt with service department, There are very experienced As well very personable And try to help you fix anything that goes wrong. I also have had there detail Service done on my truck And the service was great And done in a very good timely manner. I have dealt with other dealships in the past years I found that other dealships were more concerned about just selling you a vehical Dodge Harrison Yates They are able to get you approved.. They have great sales and service, and financial team they all work together as a team. Thank you Paul More

Fantastic car buying experience, Thank You Harris Victoria! Thank you again to the whole Harris Victoria Team for the excellent car buying experience I enjoyed this weekend. I just picked up our 5th vehicle pur Thank you again to the whole Harris Victoria Team for the excellent car buying experience I enjoyed this weekend. I just picked up our 5th vehicle purchased from Harris, a 2018 Jeep Grand Cherokee Overland EcoDiesel :-) Not only am I in Love with the new Jeep, but can't speak any more highly of the level of service I received. From the moment I contacted Glenn & Rob Muloin, I truly felt like a valued customer. Rob was quick to answer all my questions (and I had a lot of them!) and worked hard to keep within my budget. He wasn't pushy at all, but kept in contact as he knew I was very busy and he didn't want me to miss out on the great end of year deals. Chad in Finance made the signing of the paperwork a breeze! He fully explained all of my payment & protection options and worked with me to find the best ones suited for my short term ownership cycle. Thank you also to Omar who was very pleasant to deal with during the delivery. I look forward to seeing the Team again when I come in for service and come back next year for my 2019 ;-) Thank you! More