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Gus Brown Buick GMC

Whitby, ON

4.8
246 Reviews

1201 Dundas St E

Whitby, ON

L1N 2K6

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246 Reviews of Gus Brown Buick GMC

May 07, 2024

Dave is great. He always does an excellent job on my vehicle. I trust him to always do an excellent job. More

by H. Graham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
May 07, 2024 -

Gus Brown Buick GMC responded

We're delighted to know that Dave has earned your trust with his excellent work on your vehicle at Gus Brown Buick GMC. Thanks for sharing this positive feedback!

May 07, 2024

Upon learning that the vehicle did not have heated seats & steering wheel, I still proceeded with the purchase. However once I arrived at the Dealership from an 8 hr drive, I then noticed the truck did not More

by reharris2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Robert Harris
May 22, 2024 -

Gus Brown Buick GMC responded

I'm really sorry to read about your experience. I assure you we would never intentionally mislead one of our guests, and it's disappointing to learn we've left the wrong impression. I'd appreciate a chance to speak with you directly so we can better understand what happened and work towards resolving these issues for you - please reach out when convenient. Thank you, Pat O'Connor - Sales Manager - 905-668-5846

May 22, 2024 -

reharris2014 responded

Thanks for responding Pat. I'm retired so really no schedule; let's work around your schedule and have you call me when the time works for you. My number is in the file with Robert Harris

May 05, 2024

I have been a customer at Gus Brown for many years and from Ron Sorley in Sales to Dave Mitchell in Service, this dealership is excellent! We just recently bought two new vehicles ( Envista) and (Sierra E More

by Chris Kellestine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Sorley
May 06, 2024 -

Gus Brown Buick GMC responded

Chris, it's great to know that you've had consistently positive experiences with Ron and Dave at Gus Brown Buick GMC. We're glad they could assist in your recent purchases of the Envista and Sierra Elevation!

May 03, 2024

Hello. Our experience dealing with Sergio, our service advisor at Gus Brown was Stellar. Dealing with Sergio was amazing. We have had many interactions More

by Trash Connections Inc
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
May 03, 2024 -

Gus Brown Buick GMC responded

We're delighted to know that your experience with Sergio at Gus Brown Buick GMC was exceptional. His dedication and professionalism are indeed commendable! We understand how crucial it is for businesses like yours to have reliable vehicles, so we're glad he could arrange a suitable replacement during the wait. Thanks for sharing this wonderful feedback!

May 03, 2024

Great customer service. Always knowledgeable and timely. I don’t dread taking car in for service More

by Eroblin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Mitchell
May 03, 2024 -

Gus Brown Buick GMC responded

We can't thank you enough for the excellent review of Gus Brown Buick GMC, Eroblin!

May 02, 2024

I have dealt with Gus Brown for over 20years. Always polite professional service. Ill be back More

by Finn
Recommend Dealer
Yes
Employees Worked With
Unknown
May 03, 2024 -

Gus Brown Buick GMC responded

Thank you for your confidence in Gus Brown Buick GMC, and for your business. We are grateful to have you as a customer!

May 02, 2024

Excellent service, very personable, quick service, I would recommend Gus brown to other people for service More

by Jason30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
May 03, 2024 -

Gus Brown Buick GMC responded

Jason, we're glad to know you had a great experience with us at Gus Brown Buick GMC. Thanks for recommending our service!

May 02, 2024

Very professional and friendly. Answers your questions frankly without any hidden agenda. I find them trustworthy. More

by Jean.laval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony, Autumn & Chris
May 02, 2024 -

Gus Brown Buick GMC responded

Jean, we're glad to know you found our team at Gus Brown Buick GMC professional and trustworthy. We always aim for transparency with our customers. Thanks for the review!

April 30, 2024

Always good service on time . work done correctly will continue to use Gus Browns for service . More

by Golfnuts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
May 01, 2024 -

Gus Brown Buick GMC responded

Thank you for taking the time to review Gus Brown Buick GMC!

April 28, 2024

It is a great place to take my car and service is great too. Will tell other people about the service. More

by snittyg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio
Apr 29, 2024 -

Gus Brown Buick GMC responded

We're glad to know you had a great experience with our service at Gus Brown Buick GMC! Thanks for spreading the word, we appreciate it. Safe travels ahead!

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