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Gus Brown Buick GMC

Whitby, ON

4.8
280 Reviews

1201 Dundas St E

Whitby, ON

L1N 2K6

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280 Reviews of Gus Brown Buick GMC

December 24, 2024

From booking the service to completion it was all quick and expedient. Advisor suggested, without pressure, recommended service so I can prepare More

by muke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
December 22, 2024

Frank at Gus Brown was the best partner for us in finding the right truck. He made it easy. Providing us with all the info we needed and taking care of all the little things along the way. Frank is a gentlem More

by Shannon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Giorgi
Dec 23, 2024 -

Gus Brown Buick GMC responded

Shannon, we're delighted to hear that Frank provided such excellent service at Gus Brown Buick GMC! Thanks for recommending him and trusting us with your truck purchase. We look forward to assisting you again in the future!

December 22, 2024

I am always pleased with the service and attention given to my truck at Gus Browns in Whitby. The people in the service have always been willing to help me no matter how small the issue. I’ve moved out of t More

by rhanley09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio, Cory and many others.
Dec 23, 2024 -

Gus Brown Buick GMC responded

We're delighted to hear that our service team at Gus Brown Buick GMC continues to meet your expectations! Thank you for your loyalty and trust in us. Safe travels with your truck!

December 22, 2024

Staff very pleasant and displayed Good communications. Prompt response to questions and work completed in a timely manner. More

by Luvshavin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David and Kim
Dec 23, 2024 -

Gus Brown Buick GMC responded

We're glad to hear that our team at Gus Brown Buick GMC provided you with prompt and pleasant service. Thank you for sharing your experience!

December 21, 2024

All staff very friendly and helpful. Much appreciate Dave, as he prepares the work order. And, everything is done as requested. And the vehicle is ready on time as promised. Thanks to al More

by jack.premseler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Mitchell
Dec 23, 2024 -

Gus Brown Buick GMC responded

We're delighted to hear that our team at Gus Brown Buick GMC provided you with friendly and efficient service. It's especially great to know Dave and the rest of the staff met your expectations, ensuring everything was done as requested. Thanks for sharing your experience!

December 21, 2024

Service was great. Had a recall on headlights module. Dropped it off and had shuttle home and back. No worries, no fuss. More

by Jason L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Dec 23, 2024 -

Gus Brown Buick GMC responded

Jason, we're delighted to hear that your experience with the recall service at Gus Brown Buick GMC was smooth and hassle-free. Thanks for sharing!

December 21, 2024

The dealership is close for me. I have dealt with them for my last vehicle so far I me it was an obvious choice. More

by Wayne Kozak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blair
Dec 23, 2024 -

Gus Brown Buick GMC responded

Wayne, we're glad to hear that Gus Brown Buick GMC was your obvious choice again! Thank you for continuing to trust us with your vehicle needs.

December 18, 2024

Great customer service. Great communication. Fast service. Loved the text messages to keep us updated on our vehicle. More

by Shelleymiller1133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Dec 18, 2024 -

Gus Brown Buick GMC responded

Shelley, we're delighted to hear you appreciated the communication and service from our team at Gus Brown Buick GMC. Thanks for sharing your experience!

December 18, 2024

Dave was great, very experienced. Would recommend the service department. Very happy with the work that was required. More

by John.swancarpentry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Mitchell
Dec 18, 2024 -

Gus Brown Buick GMC responded

We're delighted to hear that Dave and our service department at Gus Brown Buick GMC provided such a positive experience. Thank you for recommending us, and we're glad you're happy with the work done!

December 17, 2024

Corey Halbert was an excellent service technician assisting me on a Saturday morning. He was very efficient arranging to have my vehicle serviced quickly. He kept me informed as to time and progres More

by Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Halbert
Dec 17, 2024 -

Gus Brown Buick GMC responded

Anne, we're delighted to hear that Corey provided you with excellent service at Gus Brown Buick GMC. It's great to know he kept you informed and treated you respectfully during your visit. Thank you for sharing your experience!

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