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Gus Brown Buick GMC

Whitby, ON

4.8
247 Reviews
Call Dealership (905) 668-5846

1201 Dundas St E

Whitby, ON

L1N 2K6

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247 Reviews of Gus Brown Buick GMC

November 23, 2024

Find this dealership very friendly and work well together with each other and customers. Also have good coffee i More

by Joanross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t catch names
Report | Print
November 23, 2024

They were quick and efficient, as well as very helpful…did not try to push anything on you…gave you time to make a decision More

by Kerr.kingston
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Report | Print
November 23, 2024

Always good service and helpful staff. Good service and thorough. Service always clean and well maintained. More

by Avril Barrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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November 21, 2024

Took my truck in to have tires changed and my cover was fine when picked u truck cover was broken.When showed Dave he had me talk to Dennis service manager he told me it must have been broken when I drop t More

by Carl.lefeuvre
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave and dennis
Report | Print
Nov 21, 2024 -

Gus Brown Buick GMC responded

Carl, I'm sorry to hear about your experience with the truck cover. We value long-term customers like you and it's concerning that this issue wasn't resolved to your satisfaction. Please reach out so we can discuss how best to address this situation for you. Thank you, Dennis Franssen - Service Manager - dennisfranssen@gusbrown.com

November 21, 2024

Sergio had my wife vehicle fixed and ready to go in no time , customer experience was amazing ! More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Report | Print
Nov 21, 2024 -

Gus Brown Buick GMC responded

Rob, this is what we love to hear at Gus Brown Buick GMC! Thank you for sharing your positive experience with Sergio and leaving us a five-star review. Safe travels!

November 21, 2024

Gus Brown is a top notch Dealership. They listen to what you say and make recommendations that address your concerns. I left Gus Brown when I moved to North York, but came back, due thei More

by dicster13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio & Amie
Report | Print
Nov 22, 2024 -

Gus Brown Buick GMC responded

We're delighted to hear that our service brought you back to Gus Brown Buick GMC! Thank you for recognizing our team's dedication and commitment. We truly appreciate your support and look forward to serving you in the future!

November 20, 2024

The dealership is great at accepting appointments and getting the work done on when they say. More

by Brad.harper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio in service
Report | Print
Nov 20, 2024 -

Gus Brown Buick GMC responded

Brad - Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Gus Brown Buick GMC!

November 19, 2024

Bought a new truck for $103,000and the engine light went on at 450 kms. Stopped into Sergio and he cleared the code. The light came on a couple of days later again so I called back and he got me into fix More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Report | Print
Nov 19, 2024 -

Gus Brown Buick GMC responded

Pat, we're glad to hear that Sergio was able to assist you promptly at Gus Brown Buick GMC. We appreciate your patience and understanding as we worked on resolving the issue with your new truck. Safe travels ahead!

November 19, 2024

Sergio and his Team provided us with timely and professional service. We have always bought our vehicles from this dealership and the service has always been excellent. More

by Pat & Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Report | Print
Nov 19, 2024 -

Gus Brown Buick GMC responded

Pat & Mike, thank you for your continued trust in Gus Brown Buick GMC! We're delighted to hear that Sergio and his team consistently provide excellent service. Looking forward to serving you again in the future!

November 19, 2024

Great service! Service attendant was attentive and got my vehicle serviced quickly! Also addressed part sourcing for something I initially hadn’t come in for and go More

by Chickie333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Report | Print
Nov 19, 2024 -

Gus Brown Buick GMC responded

We're delighted to hear that our service team at Gus Brown Buick GMC took great care of your vehicle and went the extra mile with part sourcing. Thank you for sharing this positive experience, and we'll be sure to pass along your appreciation!

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