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Gus Brown Buick GMC

Whitby, ON

4.8
247 Reviews

1201 Dundas St E

Whitby, ON

L1N 2K6

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247 Reviews of Gus Brown Buick GMC

May 29, 2024

In the past I have had issues but past 5 years or so things have fine More

by randymontg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Smith
May 29, 2024 -

Gus Brown Buick GMC responded

Here at Gus Brown Buick GMC, we always value and appreciate our customers' feedback. Thank you, Randy!

May 25, 2024

Great people that work there. That have helped me many times with perfect service. From new tires to emergency repairs. They have gone above and beyond to help me. It is much appr More

by jamescoadapc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland, Jim laforest
May 27, 2024 -

Gus Brown Buick GMC responded

We're delighted to hear that our team at Gus Brown Buick GMC has consistently provided you with excellent service, from new tires to emergency repairs. Your recommendation means a lot to us—thank you for your support!

May 25, 2024

Unsatisfied front end service. Actually, I still have the same noise problem in my front end. 2 nd time trying to have this problem solved. More

by mark Dranitsaris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mister
May 27, 2024 -

Gus Brown Buick GMC responded

Mark, I'm sorry to hear that the noise issue in your front end hasn't been resolved. We aim for thorough and effective service, so it's disappointing to know we've fallen short here. I will be reaching out directly so we can address this matter promptly. Thank you, Angie Prince - Service Manager - angieprince@gusbrown.com

May 24, 2024

Great/ fast service. Very professional and work done was great. Service was performed in the time quoted More

by BrianDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Romeo
May 24, 2024 -

Gus Brown Buick GMC responded

Brian, we're glad to hear you had a positive experience with our team at Gus Brown Buick GMC. Thanks for the feedback!

May 22, 2024

customer service staff always pleasant to deal with and wait times usually very prompt if having only usual maintence issues dealt with More

by pdthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Smith
May 23, 2024 -

Gus Brown Buick GMC responded

We're glad to know that you've had positive experiences with our customer service staff at Gus Brown Buick GMC! We always aim for promptness, especially when dealing with routine maintenance issues. Thanks for your feedback!

May 20, 2024

Fantastic service with fantastic personnel. Always on time and reasonably priced. Will always go back. More

by Mamourtamar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
May 20, 2024 -

Gus Brown Buick GMC responded

Mamourtamar, we're delighted to know you had a fantastic experience with our team at Gus Brown Buick GMC. We look forward to seeing you again in the future!

May 17, 2024

All my concerns are always taken care of the promptly and if they can't I'm notified as soon as parts become available More

by kgszewerda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
May 17, 2024 -

Gus Brown Buick GMC responded

We're glad to know that our team at Gus Brown Buick GMC has been able to address your concerns promptly and keep you updated. Thanks for the positive review!

May 14, 2024

Prompt professional Polite easy to talk to . .. Clean reception area with washroom & hot coffee & tea good communication from personal who take calls .. efficient & Pleasant to deal with 🙊🙉🙈 More

by GWM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance
May 14, 2024 -

Gus Brown Buick GMC responded

We're delighted to know you enjoyed the professional and efficient service at Gus Brown Buick GMC. It's great that our amenities added to your positive experience! Thanks for sharing this review with us.

May 13, 2024

dave was a asset to the dealership polite and efficent and a pleasure to do busines with and is a asset to the dealership More

by ted-norma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dave
May 14, 2024 -

Gus Brown Buick GMC responded

We're delighted to know that Dave provided you with efficient and polite service at Gus Brown Buick GMC. We appreciate your kind words—they mean a lot to us!

May 10, 2024

We have always received great and cost effective service at Gus Brown over the years and this visit was no different. I trust my GMC Sierra Denali with the team. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave and Sergio
May 10, 2024 -

Gus Brown Buick GMC responded

Chris, we're so glad to know that you trust our team at Gus Brown Buick GMC with your Sierra Denali. Thanks for being a loyal customer and sharing this positive feedback with us!

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