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Gus Brown Buick GMC

Whitby, ON

4.8
318 Reviews
Call Dealership (905) 668-5846

1201 Dundas St E

Whitby, ON

L1N 2K6

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318 Reviews of Gus Brown Buick GMC

August 03, 2024

Great service, trusting and friendly people in service who can’t do enough for you. Best More

by Catherinegreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
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Aug 05, 2024 -

Gus Brown Buick GMC responded

Catherine, it means so much to us to see your review! Thanks from the team at Gus Brown Buick GMC.

July 30, 2024

Great service vehicle maintenance done quickly and car returned in great condition easy to make an appointment Gus Brown has always been customer oriented More

by pctaylor46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hughes
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Jul 31, 2024 -

Gus Brown Buick GMC responded

We're delighted to hear that our team at Gus Brown Buick GMC provided you with quick and efficient service. Thanks for the positive feedback!

July 27, 2024

Very knowledgeable techs. Sergio is fantastic. Great parts staff too. Always respectful and courteous. Highly recommend. More

by Gerriegg107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Report | Print
Jul 29, 2024 -

Gus Brown Buick GMC responded

Thank you for the high praise! We're delighted to hear that Sergio and our parts staff at Gus Brown Buick GMC provided such excellent service. We appreciate your recommendation!

July 25, 2024

Older vehicle running rough, I was told on phone that they could diagnose the problem for $165.00. For this money I was told it could be one of three things. They did not diagnose the problem. but did of More

by inventor47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
dennis franssen
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Jul 31, 2024 -

Gus Brown Buick GMC responded

We apologize for any confusion and frustration regarding the diagnostic fee. Our goal is to provide clear and honest communication, and it is unfortunate that you did not see the value in diagnosing the starter circuit, misfire codes, fuel pressure problems, and right front wheel bearing. It was explained to you that there are more potential issues with your vehicle and that FURTHER diagnosis would be needed. Our shop rate is hourly and nobody expects a trained General Motors mechanic to work for free at Gus Brown. We respect our employees as well as our customers. Thank you, Angie Prince - Service Manager

July 25, 2024

My experience on this occasion with my vehicle has been extremely good. I'm vehicle was purchased at another dealership and my vehicle was given the free oil change that I was entitled to. Thank you More

by Paul Mooy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Good
Report | Print
Jul 25, 2024 -

Gus Brown Buick GMC responded

Paul, we're delighted to hear that your experience with Gus Brown Buick GMC was extremely good and that you received the service you were entitled to. Thanks for sharing!

July 25, 2024

The dealership it’s a 4 km from my house, very convenient for me although I got a ride to my house. The service might vehicle less than two hours that is very good for a dealership . Wen my vehicle was read More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Report | Print
Jul 25, 2024 -

Gus Brown Buick GMC responded

Joe, we're glad to hear that the convenience and quick service at Gus Brown Buick GMC made your experience a positive one. Thanks for sharing!

July 25, 2024

Always great friendly service and piece of mind. Just drive in no appointment necessary they treat their customers very good. More

by Chevy Malibu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Report | Print
Jul 26, 2024 -

Gus Brown Buick GMC responded

Thanks for sharing your experience! We're delighted to hear that our team at Gus Brown Buick GMC provided you with friendly service and peace of mind. We appreciate your support!

July 24, 2024

Wonderfull service. Made our new vehicle purchase very easy. Frank is the best. Will go here again for sure More

by Evanmee89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Giorgi
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Jul 24, 2024 -

Gus Brown Buick GMC responded

We're delighted to hear that Frank and the team at Gus Brown Buick GMC made your vehicle purchase easy. Thanks for choosing us!

July 22, 2024

Quality service for over 30 years. They review with me what needs to be done and what's coming up. They also carry all my genuine GM parts. More

by calleyd3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio and Jessica
Report | Print
Jul 22, 2024 -

Gus Brown Buick GMC responded

Thank you for your loyalty over the past 30 years! We're glad to hear that our team at Gus Brown Buick GMC continues to provide quality service and genuine GM parts. We appreciate your trust in us!

July 18, 2024

They were fast and efficient with my service. Problem diagnosed properly the first time. Would recommend. More

by benxia
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
Jul 18, 2024 -

Gus Brown Buick GMC responded

Thanks for the recommendation! We're glad to hear our team at Gus Brown Buick GMC provided fast and efficient service. See you next time!

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