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Guelph Kia

Guelph, ON

4.4
213 Reviews
Call Dealership (519) 829-2189

1 Malcolm Road

Guelph, ON

N1K 1A7

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213 Reviews of Guelph Kia

November 28, 2024

Dealership is great. .. extremely clean, service staff is fantastic!!... only complaint id have is the crazy prices they have to charge... More

by rjaus10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
November 22, 2024

Thank you for the Tire service today thanks for taking care of my car and thank you for the Free tire service. More

by Noah Bender
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maribeth Scott
Report | Print
November 16, 2024

Very friendly and no surprises when time for the bill, estimated time for service was great, it was done in half the time! More

by maryndrk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service agent
Report | Print
Nov 19, 2024 -

Guelph Kia responded

thanks for the positive review of our team at Guelph Kia

November 12, 2024

They were very accomadating. I missed my appointment. I was upset because I had just received bad news from the doctor. They got me another appointment that day. Thank you Marybe More

by auntieheath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marybeth
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Nov 19, 2024 -

Guelph Kia responded

amazing I'm glad Marybeth was able to accommodate you under the circumstances. I hope you are doing well!! Peter

November 09, 2024

Everytime I go for my car’s service, they come up with something and it’s hundreds of dollars more. I have asked a quote in advance and they even change it the day I’m there. Apalling service. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember their names
Report | Print
Nov 12, 2024 -

Guelph Kia responded

Sorry you were unhappy with our service. I would be happy to discuss with you at the store. Peter GM

November 08, 2024

Wonderful service. The waiting area is clean with lots of seating. Everyone is friendly and helpful. More

by PMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
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Nov 12, 2024 -

Guelph Kia responded

Thanks for the positive feedback.

November 06, 2024

Great place and very friendly and helpful people. Had a very good experience at the dealership More

by Olddeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know any names
Report | Print
Nov 12, 2024 -

Guelph Kia responded

Thanks for servicing with Guelph Kia and taking the time for a review! Peter

October 31, 2024

I thought that there was strong communication and service. I liked the fact that they checked with me before additional work was done outside of the original quote. The staff was quick, they liste More

by dkanary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Nov 12, 2024 -

Guelph Kia responded

Your positive review is very much appreciated by our team! Peter

October 30, 2024

The service department is great; professional, efficient, friendly. Best thing about KIA…the service people! More

by Juanita.johnstone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
Report | Print
Nov 12, 2024 -

Guelph Kia responded

Thanks Juanita!!

October 28, 2024

Customer service at the service desk today was complete garbage. The person would not listen to what I wa saying. Basically telling me how it is and I had to just deal with it. Never buy a Kia More

by jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott from service
Report | Print
Nov 12, 2024 -

Guelph Kia responded

I'm sorry to see your experience was less than positive. I would be happy to discuss with you. Peter GM

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