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Guelph Kia
Guelph, ON
129 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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129 Reviews of Guelph Kia
February 20, 2025
Guelph Kia service department has been my go to place for my Kia for 6 years now. The overall experience from leaving the car for appointments to a Service Advisor with a trusted team of mechanics performing my Kia for 6 years now. The overall experience from leaving the car for appointments to a Service Advisor with a trusted team of mechanics performing standard services to more complex issues with excellent Subject Matter Expertise allows me to be worry-free and a guarantee that my Kia drives smoothly throughout its life. They have demonstrated their ability to successfully troubleshoot issue and focus on the work that is truly needed. More
by Pierre
Employees Worked With
Jamie (Service Advisor) and Bryan (Mechanic)
February 20, 2025
Guelph Kia was terrific about accommodating me when I arrived by tow truck. They gave me a valuable option that was both time and cost effective and got me on my way in a couple of hours. Special shoutou arrived by tow truck. They gave me a valuable option that was both time and cost effective and got me on my way in a couple of hours. Special shoutout to Service Coordinator Maribeth! Thanks to all the team for their help. More
by KScott3075
Employees Worked With
Maribeth Borthwick
February 08, 2025
Took my car in for my first oil change today. The service was great. They ran on time and staff were friendly. Even washed my car for me which I wasn’t expending. The service was great. They ran on time and staff were friendly. Even washed my car for me which I wasn’t expending. More
by Sarastanley25
Employees Worked With
Maribeth and Metin
February 07, 2025
We set an appointment to have our car fixed due to a recall. It only took almost 5 months to get the part. Once we got an appointment, we were notified (by texts and phone calls reminding us of our app recall. It only took almost 5 months to get the part. Once we got an appointment, we were notified (by texts and phone calls reminding us of our appointment. Finally the car got fixed yesterday and this morning I got a call from Kia saying I missed my appointment (which I did not). People working in this department were excellent however with their consumer relations. More
by aspinall.lane
Employees Worked With
Not sure of names but good people.
February 05, 2025
Great experience at Kia this morning treated very kindly John did a good job with the maintenance of my car and Steve was very knowledgeable and listened to what I had to say. Over all a very satisfactory John did a good job with the maintenance of my car and Steve was very knowledgeable and listened to what I had to say. Over all a very satisfactory experience More
by Alinda24
Employees Worked With
John and steve
February 05, 2025
The customer lounge was clean and comfortable. Wifi was easy to access and dependable. Wait time was short and people were friendly and knowledgeable. Wifi was easy to access and dependable. Wait time was short and people were friendly and knowledgeable. More
by Gord
Employees Worked With
Maribeth
February 02, 2025
Great no pressure service, excellent customer service all round. The folks at the parts counter and service counter very pleasant and accommodating. round. The folks at the parts counter and service counter very pleasant and accommodating. More
by Davidcraig33
Employees Worked With
The two young gents at the parts counter and the lady at service.
