Guelph Kia
Guelph, ON
Is this your dealership?
Filter Reviews by Keyword
By Type
117 Reviews of Guelph Kia
Dealership is great. .. extremely clean, service staff is fantastic!!... only complaint id have is the crazy prices they have to charge... .. extremely clean, service staff is fantastic!!... only complaint id have is the crazy prices they have to charge... More
Service Kiosk and Service Desk staff didn't know, didn't care and were too impatient to explain details before service commented and after service was completed. Recall document was 'garbaged'; Service Tech care and were too impatient to explain details before service commented and after service was completed. Recall document was 'garbaged'; Service Technician claimed backup camera recall documentation was not relevant, but water infiltration issue was... They were one and the same!... Water infiltration issue related to backup camera! The looks of disgust I received from the Service Technician were so demeaning. I just wanted clarification as to why three signatures were required... all were legitimate, but I felt utterly humiliated by his haughty attitude. I have always received better from Guelph KIA personnel in the past (over 15 years of experience). It was a bad day. It is now in the past. Moving on... Love our 2019 Sorento! More
They were very accomadating. I missed my appointment. I was upset because I had just received bad news from the doctor. They got me another appointment that day. Thank you Marybe I missed my appointment. I was upset because I had just received bad news from the doctor. They got me another appointment that day. Thank you Marybeth! More
Everytime I go for my car’s service, they come up with something and it’s hundreds of dollars more. I have asked a quote in advance and they even change it the day I’m there. Apalling service. something and it’s hundreds of dollars more. I have asked a quote in advance and they even change it the day I’m there. Apalling service. More