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Guelph Kia

Guelph, ON

4.3
117 Reviews

1 Malcolm Road

Guelph, ON

N1K 1A7

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117 Reviews of Guelph Kia

November 30, 2024

Always top tier quality service. Could be in better hands with our vehicle with Kia Guelph More

by Joshuastanleysmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Dec 02, 2024 -

Guelph Kia responded

Thanks Joshua!!

November 29, 2024

Clean, great staff, excellent service, quick response, good pricing, 10 out of 10 would go back again More

by Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan, and Jason
Dec 02, 2024 -

Guelph Kia responded

Thanks Jordan, Much Appreciated!

November 28, 2024

Dealership is great. .. extremely clean, service staff is fantastic!!... only complaint id have is the crazy prices they have to charge... More

by rjaus10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
November 23, 2024

Service Kiosk and Service Desk staff didn't know, didn't care and were too impatient to explain details before service commented and after service was completed. Recall document was 'garbaged'; Service Tech More

by daddytot@gmail.com
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I will not embarrass anyone publicly.
Nov 23, 2024 -

daddytot@gmail.com responded

I stand by my review...

November 22, 2024

Thank you for the Tire service today thanks for taking care of my car and thank you for the Free tire service. More

by Noah Bender
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maribeth Scott
November 16, 2024

Very friendly and no surprises when time for the bill, estimated time for service was great, it was done in half the time! More

by maryndrk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service agent
Nov 19, 2024 -

Guelph Kia responded

thanks for the positive review of our team at Guelph Kia

November 12, 2024

They were very accomadating. I missed my appointment. I was upset because I had just received bad news from the doctor. They got me another appointment that day. Thank you Marybe More

by auntieheath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marybeth
Nov 19, 2024 -

Guelph Kia responded

amazing I'm glad Marybeth was able to accommodate you under the circumstances. I hope you are doing well!! Peter

November 09, 2024

Everytime I go for my car’s service, they come up with something and it’s hundreds of dollars more. I have asked a quote in advance and they even change it the day I’m there. Apalling service. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember their names
Nov 12, 2024 -

Guelph Kia responded

Sorry you were unhappy with our service. I would be happy to discuss with you at the store. Peter GM

November 08, 2024

Wonderful service. The waiting area is clean with lots of seating. Everyone is friendly and helpful. More

by PMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Nov 12, 2024 -

Guelph Kia responded

Thanks for the positive feedback.

November 06, 2024

Great place and very friendly and helpful people. Had a very good experience at the dealership More

by Olddeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know any names
Nov 12, 2024 -

Guelph Kia responded

Thanks for servicing with Guelph Kia and taking the time for a review! Peter

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