Greg Vann Nissan

stealing from the seniors of cambridge my father recently passed away he leased a nissan sentra from gregf vann nissan at the age of 76 yrs old there is 3 years left on the 5 year lease and my father recently passed away he leased a nissan sentra from gregf vann nissan at the age of 76 yrs old there is 3 years left on the 5 year lease and they ewant 17000 dollars from dads estate because of early termination and greg vann nissan will NOT deal with us i wouldnt buy a matchbox toy off this outfit thieves i shall be contacting the bettebusiness bureau the cambridge timers the kw record and any other avenue avaiilable to get this car dealer closed down More

Arrogant and disrespectful service Purchased brand new altima 2008..always serviced here..until my last visit to express oil change..manager was so degrading to an older gentleman in fr Purchased brand new altima 2008..always serviced here..until my last visit to express oil change..manager was so degrading to an older gentleman in front of me..then extremely dismissive and rude to myself! Went to voice my concerns to general manager..he left me standing in lobby for over 5 minutes while he sat in his office..not with anyone and not on the phone..I left and they later contacted me by phone..I expressed my concerns..he assured me he would get back to me and never heard a thing! Bye bye gregg vann..no more car purchases or service..oh did I mention they wanted $89 to change my high beam bulb???! Just had it done this week elsewhere for $25! Crooks..you have lost another customer..will not refer your business to anyone More

Rude Customer Service Advisor Visited Greg Van Nissan service on a recall. Received email confirming service date and time. Dropped car off, left keys in night box and when I dro Visited Greg Van Nissan service on a recall. Received email confirming service date and time. Dropped car off, left keys in night box and when I dropped in next morning they told me they didn't know why my car was there! A two hour service call become a six hour service call. The service adviser, Ken Wah, was argumentative and rude but most important not very knowledgeable. He suggested I find a new dealer and I intend on taking his advice. More

Worst dealership ever walked into Walked in and a tall older man asked if he could help me. I said I wanted to test drive a Rogue. He asked if I lived close by. I said a half hour away Walked in and a tall older man asked if he could help me. I said I wanted to test drive a Rogue. He asked if I lived close by. I said a half hour away. He then shockingly said, I won't waste my time on you. I couldn't believe he said that. Hard to believe these rude people stay in business. Ended up buying a Mazda and loving it. More

Always rude and unco-operative Been going there for years to have our Murano looked after. They are alaways rude and act like they are doing you a favour by providing their service. Been going there for years to have our Murano looked after. They are alaways rude and act like they are doing you a favour by providing their service. As it happens, our Murano has done less than 160K and the front axle and transfer casing are both shot. I'm actually looking firward to buying a new car from somewhere else so that I never have to go there again. More

Not buying another nissan I have a Nissan Versa that had a coil spring recall, so I naturally took it to the closest dealership - Greg Vann. When I received my vehicle back it I have a Nissan Versa that had a coil spring recall, so I naturally took it to the closest dealership - Greg Vann. When I received my vehicle back it had cracks on the windshield. I stated that they weren't there before and they must have done something...which can happen when the cars are jacked up unevenly as the Nissan Versa is a uni-body car. They denied they had anything to do with it and now a simple coil spring replacement has costed my HUNDREDS OF DOLLARS.... I have been a loyal customer of Nissan for over 10 years and have bought many vehicles, SO GOES TO SHOW EVEN LOYAL CUSTOMERS DON'T MATTER. Thanks, Greg Vann, for reassuring that my next vehicle WON'T be a Nissan. More

Stay away!!! They will bully you and treat you like crap!! I arrived on Saturday and signed a lease contract (agreed pick up on March 5th, no down payments), we paid 500$ with credit card. An hour later I rece I arrived on Saturday and signed a lease contract (agreed pick up on March 5th, no down payments), we paid 500$ with credit card. An hour later I received an email letting me know that they need more information and that they also required a down payment (I called and told them that I would like to rethink my options) On Sunday I sent an email asking them not to proceed with the loan approval process. On Monday I called several times until a guy named Al Glasgow (Sales Manager) told me that he is the one who will be handling it We argued and at the end he agreed to cancel the deal (he said that I might won’t get a full refund) I asked to get written confirmation by email and he promised to send me confirmation by the end of the business day. I got an email that he changed his mind and that I will need to pick up the car on Feb-28! I escalated the problem to Nissan Canada and filled a complaint with the Office of Consumer Affairs but this didn’t change anything! I won’t let me out!! Not even if I’ll pay them for the damages!!!!! More

What a nightmare this place is. STAY AWAY I really have nothing good to say about this place. They have a very nasty attitude all around. I tried to avoid it at all cost but out of convenience I really have nothing good to say about this place. They have a very nasty attitude all around. I tried to avoid it at all cost but out of convenience it's been my local dealership. Final straw was when I was belittled by an arrogant service advisor named Don Lemieux. Stay away from this place! More

Very bad service Don't take your car here or buy anything here. They will try to rip you off and charge you for unnecessary things. I got my car back and they broke a Don't take your car here or buy anything here. They will try to rip you off and charge you for unnecessary things. I got my car back and they broke a few plastic pieces on my dashboard and refused to replace them. They also wanted more money to put the car back together even though I never agreed to let them take it apart and it was brought in with everything in place. I dealt with Don Lemieux he was a goof I've never dealt with someone so arrogant. The bottom of the line is the dealership does not care about the customer they just want your money and don't care if you're not happy in the end. You're better off working on your own car their technicians are amateurs. More

Horrible Horrible Experience. Never buy a car here. I came to Nissan as a first car owner. I purchased my first car through Greg Vann Nissan. I was not happy with any service that I received. After one I came to Nissan as a first car owner. I purchased my first car through Greg Vann Nissan. I was not happy with any service that I received. After one month of having my car, the exhaust fell to the ground. I took the car back to Nissan, The sales manager told me it was my fault and if I washed my car more it would not have happened. (Keep in mind I had the car for a month). The sales manager also admitted that he knew the exhaust was rusted but did not know when it was going to fall, therefore he did not fix it before selling it to me. They were going to charge me $900 for this to be repaired. However, not only did my exhaust fall, the tires were illegally bald, the front rotors were completely broken, the brake pads were non-existent, the trunk would not open, and the sun-roof leaked. Yet, Nissan claimed this car passed their 155 point inspection. I called Nissan's head office, and nothing was done. Nissan belittled me and made me feel completely stupid. I had this car for a year and moved over to Hyundai. Hyundai provided me with fantastic service. More