Greg Vann Nissan

Oil Change Numpties Oil change bay people have no common sense and the Service Manager is ignorant. I went there and waited over 30 minutes while they attempted to do a Oil change bay people have no common sense and the Service Manager is ignorant. I went there and waited over 30 minutes while they attempted to do a tire repair in the oil change bay holding up me and 3 others waiting. When I asked to speak to the Service Manager I was told I'd have to go to her office. She could car less we were all waiting, didn't seem to think perhaps the vehicle needing the tire repair could be moved to the main service area? I don't know buy the people working at the McDonalds drive thru have more common sense. They didn't offer me anything for holding me up unnecessarily, at least a free oil filter might of helped. Unfortunately they really don't give a crap just want to up sell. More

Horrible sales manager The sales manager they employ is horrible. I came in looking for a vehicle for my son. I was wearing my "shop" attire as I was on my lunch. The sal The sales manager they employ is horrible. I came in looking for a vehicle for my son. I was wearing my "shop" attire as I was on my lunch. The sales manager treated us like we were dirt,. On the way out, I overheard him tell another customer that they were a more valuable customer. I formally complained to Nissan Canada and nothing was done. He chose to judge us from our attire, Even business owners work in the shop sometimes! Needless to say we found a nice Toyota Tundra for him :) More

Oil change gone horribly wrong Took our 2014 Nissan Versa Note in for its first oil change at 6 months. Car was serviced, handed the keys and drove away. Got 7 kilometres down the r Took our 2014 Nissan Versa Note in for its first oil change at 6 months. Car was serviced, handed the keys and drove away. Got 7 kilometres down the road, car was sounding strange, then the oil light came on! They did NOT put any oil back in the car!! Got back to dealership and handed the keys back in. They put oil in and had their mechanic check it over and was told nothing was wrong with the car. That is not the case however. There is a cam bearing noise upon cold start up, transmission is not shifting properly, car does not warm up in cold temperatures and the gas mileage we are getting is horrific! Tried working with owner to explain our situation and he wouldn't help. He was willing to get us a new car, but we would lose $7000. Contacted Nissan Canada, they would not help at all! Never buy a Nissan again! More

Terrible service experience. Didn't even use the right oil as asked for because they didn't even bother to check the car they were servicing. Mind you that this a 2013 vehicle. Asked them not to rot right oil as asked for because they didn't even bother to check the car they were servicing. Mind you that this a 2013 vehicle. Asked them not to rotate tires during service and found them rotated (winter tires). Paid for extended warranty and can't get anything fixed because they can't "replicate" it. Don't even get me started about the build quality of their xxx cars. I bought the 2.5 SL altima with 80 kms on it and have babied it the whole way. Also, car was low on coolant and they could not tell me the cause and said that it was human error of one of the techs. COMPLETE JOKE. WONT SERVICE THERE AGAIN AND WONT BUY ANOTHER NISSAN. You don't expect this when you pay close to 40K for the car. More