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Grande Prairie Volkswagen

Grande Prairie, AB

4.8
1,181 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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11425 104 Ave

Grande Prairie, AB

T8V 0N7

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Showing 1,181 reviews

February 27, 2025

The dealership took care of all my concerns. The service you experience at the dealership is great. More

by Gerhard G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Loewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Grande Prairie Volkswagen responded

Hi Gerhard, Thank you for the wonderful review! We’re so glad to hear that our team was able to take care of all your concerns and provide you with a great service experience. If you ever need anything in the future, don’t hesitate to reach out. Best regards, The Grande Prairie Volkswagen Team

February 27, 2025

First time service for my new second hand jaguar, both parties learned about parts and costs, More

by Pearl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gilchrist
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Grande Prairie Volkswagen responded

Hi Pearl, Thank you for trusting us with your Jaguar's first service! We’re glad we could go through everything together and ensure you had all the information you needed about parts and costs. If you ever have any questions or need anything in the future, we’re here to help! Best regards, The Grande Prairie Volkswagen Team

February 26, 2025

This dealership was so amazing! Sarah helped us but everyone there was so nice and made a heck of a deal for us! More

by Kfoisy84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Taylor
Feb 28, 2025 -

Grande Prairie Volkswagen responded

Hi Kfoisy84, Thank you so much for your kind words! We’re thrilled to hear that Sarah and the rest of the team made your experience such a great one. It’s always our goal to provide a welcoming and positive atmosphere while getting you the best deal possible. Enjoy your new vehicle, and we look forward to seeing you again in the future! Best regards, The Grande Prairie Volkswagen Team

February 25, 2025

The service department has worked very hard at trying to fix my 2024 Atlas. The staff are very friendly and very knowledgable about the problems with my atlas and trying to get it fixed by Volkswagen. It is More

by roncampon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darcy Burrell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
2.0
This rating includes all reviews, with more weight given to recent reviews.
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Kennedy
Feb 28, 2025 -

Grande Prairie Volkswagen responded

Hi Ron, Thank you for recognizing the effort our service team has put into assisting with your 2024 Atlas. We understand how frustrating vehicle issues can be, and we appreciate your patience as we work through the process. While some concerns extend beyond our dealership, we remain committed to supporting you however we can. If there’s anything else we can do, please don’t hesitate to reach out. Best regards, The Grande Prairie Volkswagen Team

February 20, 2025

Excellent to deal with and made the transaction very easy and simple. Definitely would recommend Paige! More

by Jason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Grande Prairie Volkswagen responded

Hi Jason, Thank you for the amazing review! We're so glad to hear that Paige and the team made your experience smooth and easy. Your recommendation means a lot to us, and we truly appreciate your support. If there's anything else we can do for you, don't hesitate to reach out. Best regards, The Grande Prairie Volkswagen Team

February 18, 2025

Friendly staff. Accommodating. Work was completed promptly. Good communication and no pressure for extras. Thank you! More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Grande Prairie Volkswagen responded

Hi Rich, Thank you for your kind words and for taking the time to leave us a 5-star review! We’re thrilled to hear that our team, especially Jessica, provided a smooth and accommodating experience. Communication and a no-pressure approach are what we strive for, and we’re happy to know you felt that during your visit. Looking forward to serving you again in the future! Best regards, The Grande Prairie Volkswagen Team

February 18, 2025

They are very friendly and polite people and great service they are informed and on time More

by Georgemaster44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Grande Prairie Volkswagen responded

Hi Georgetmaster44, Thank you for your 5-star review! We're so glad to hear that you found our team to be friendly, polite, and punctual. Providing top-notch service and keeping our customers informed is always our goal, and it’s great to know we met your expectations. We appreciate your support and look forward to seeing you again in the future! Best regards, The Grande Prairie Volkswagen Team

February 17, 2025

The service & parts departments provided me with excellent & timely service. The staff is friendly & the coffee machine dispenses a great coffee. More

by jackjanzen52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Gerbrandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Grande Prairie Volkswagen responded

Hi Jackjanzen52, Thank you for your review! We're glad to hear that you had an excellent and timely service experience with our team. We appreciate your kind words about our staff and, of course, the coffee machine – a great cup of coffee makes everything better! We look forward to welcoming you back for future visits. Best regards, The Grande Prairie Volkswagen Team

February 15, 2025

Great service. The staff is always friendly and helpful. I’ve never had a bad experience at GP Volkswagen. More

by Melanie M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Loewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Kennedy
Feb 21, 2025 -

Grande Prairie Volkswagen responded

Hi Melanie, Thank you for your kind words and for trusting us with your service needs! We’re so glad to hear that you’ve consistently had great experiences at GP Volkswagen. Bryan, Sarah, and the rest of our team truly appreciate your support. We look forward to welcoming you back for your next visit! Best regards, The Grande Prairie Volkswagen Team

February 12, 2025

Chloe was knowledgeable, helpful, patient and easy to communicate with. The team was easy to deal with and made the buying experience a good one. More

by Shari P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Adewunmi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Grande Prairie Volkswagen responded

Hi Shari, Thank you for your wonderful review! We're so glad to hear that Chloe and the team made your buying experience smooth and enjoyable. Providing knowledgeable and patient service is what we strive for, and it's great to know that we met your expectations. If you ever need anything in the future, don't hesitate to reach out. Enjoy your new vehicle! Best regards, The Grande Prairie Volkswagen Team

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