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Grande Prairie Volkswagen

Grande Prairie, AB

Overview
Employees
Reviews
Vehicles
4.8
1,048 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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11425 104 Ave

Grande Prairie, AB

T8V 0N7

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Showing 1,048 reviews

September 20, 2024

My wife and I just recently had a beautiful baby boy and our 2021 Tiguan Highline R line is no longer big enough for a Costco run and stroller. Navpreet and the rest of the Grand Prairie Volkswagen staff we More

by Robbie Brownlee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2024 -

Grande Prairie Volkswagen responded

Hello Robbie, Congratulations on the arrival of your beautiful baby boy! We are overjoyed to hear that our team, especially Navpreet, Michael, and Teri, could contribute to making your experience with your new Tiguan Highline R-line so special. It's fantastic to know that the Atlas crossover is serving your family's needs well. Thank you for trusting Grande Prairie Volkswagen with such an important purchase. We appreciate your kind words and are here for any future needs or assistance. Warm wishes, The Grande Prairie Volkswagen Team

September 19, 2024

Great sales and finance team kids loved it and we got a great deal very happy More

by daltrules
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2024 -

Grande Prairie Volkswagen responded

Thank you so much for your fantastic review! We're thrilled to hear that your family enjoyed the experience and that you felt confident in the deal we were able to offer. Madison and Sarah are delighted to know they made your visit a positive one. We hope you'll continue to enjoy your vehicle and look forward to welcoming you back to Grande Prairie Volkswagen for any future needs! Warm regards, The Grande Prairie Volkswagen Team

September 16, 2024

Very friendly & personable. Paige made the car buying process super simple and streamlined! Very happy with my experience. More

by zoeeberg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2024 -

Grande Prairie Volkswagen responded

Thank you so much for your fantastic review! We're thrilled to hear that Paige and Madison provided you with such a friendly and streamlined experience. At Grande Prairie Volkswagen, we're all about making car buying simple and enjoyable. We look forward to serving you again in the future and hope you continue to enjoy your new ride! Best Regards, The Grande Prairie Volkswagen Team

September 16, 2024

The service department worked so hard to find the cause of an issue on my vehicle that they’d never seen before. After lots of trial and error, they finally got it! Appreciate all the time they put into it More

by Meghan
Recommend Dealer
Yes
Employees Worked With
Brad Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2024 -

Grande Prairie Volkswagen responded

Thank you so much for your fantastic review, Meghan! We're thrilled to hear that our service department, especially Brad, Mickaela, and Chloe, went above and beyond to resolve the issues with your vehicle. It's always our goal to ensure our customers are fully satisfied and well-informed throughout the process. We look forward to continuing to serve you in the future! Best regards, The Grande Prairie Volkswagen Team

September 16, 2024

Logan and the entire team helped us finance a car. Him, Michael, Teri, and the service team worked together seamlessly. I would definitely recommend GP Volkswagen if you are looking for a vehicle. More

by joy
Recommend Dealer
Yes
Employees Worked With
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Shumaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2024 -

Grande Prairie Volkswagen responded

Thank you for your wonderful review, Joy! We're thrilled to know that Logan, Teri, Michael, and the rest of our team could make your car financing process smooth and enjoyable. Your recommendation means the world to us, and we look forward to welcoming you back to Grande Prairie Volkswagen in the future! Best regards, The Grande Prairie Volkswagen Team

September 14, 2024

Very friendly and helpful staff. Always great service many thanks. I will recommend dealership to friends! More

by Drjen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember. Angela? Jacqueline?
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Sep 20, 2024 -

Grande Prairie Volkswagen responded

Hello Drjen, Thank you so much for your kind words and for recommending us! We’re delighted to hear that you had such a positive experience with our team. It’s always our goal to provide friendly and helpful service. We're not sure which team member assisted you, but we'll ensure your thanks reach all our staff. We appreciate your support and look forward to welcoming you again at Grande Prairie Volkswagen. Best regards, The Grande Prairie Volkswagen Team

September 14, 2024

Franklin and the service team made sure everything went as planned. Great team work. Always feel well looked after. More

by Mwolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franklin
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Sep 20, 2024 -

Grande Prairie Volkswagen responded

Hello, Thank you so much for your kind words and fantastic review! We're thrilled to hear that Franklin, Madison, Michael, and Mickaela made sure everything went smoothly during your service visit. Our team always aims to ensure that every aspect of your experience is handled with care and precision. We're grateful for your trust in us and look forward to continuing to serve you with the same level of excellence. If there’s anything more we can do for you in the future, please don’t hesitate to reach out. Warm regards, The Grande Prairie Volkswagen Team

September 13, 2024

Overall Service is good but labour charges are very high & Please start some rebate or discount for regular customers. More

by mcapricorn07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Grande Prairie Volkswagen responded

Hello, Thank you for your honest feedback and the high ratings on our service quality and transparency. We truly appreciate your suggestion regarding rebates or discounts for regular customers. We’re continuously exploring ways to enhance our service offerings and make our pricing even more competitive. Your input is invaluable in helping us improve. We hope to serve you again soon and aim to meet all your expectations. Warm regards, The Team at Grande Prairie Volkswagen

September 01, 2024

Courteous, friendly, very good to deal with. Bought 2 vehicles from here and great experience with both purchases. More

by Wabick99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Grande Prairie Volkswagen responded

Hello, Thank you for choosing Grande Prairie Volkswagen not once, but twice! We are thrilled to know that your experiences with Paige, Teri, and our team met your expectations and that you found our service courteous and friendly. Your satisfaction with both of your vehicle purchases means a great deal to us. We appreciate your loyalty and the confidence you have placed in us. We look forward to continuing to serve you in the future! Warm regards, The Team at Grande Prairie Volkswagen

August 28, 2024

It’s our second purchase for the last year. We are very happy with our vehicles! Guys are professionals in this industry! More

by Kseniia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Grande Prairie Volkswagen responded

Hello Ksenia, Thank you so much for your continued trust in us! We're thrilled to hear about your satisfaction with your recent purchases and are glad to have Madison and Chloe assist you effectively. It's wonderful customers like you who make our job truly rewarding. We look forward to continuing to serve you and remain dedicated to excellence in all that we do! Warm regards, The Team at Grande Prairie Volkswagen

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