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Grande Prairie Volkswagen

Grande Prairie, AB

4.8
1,172 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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11425 104 Ave

Grande Prairie, AB

T8V 0N7

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Showing 1,172 reviews

April 16, 2025

Nav Preet is kind, patient, and attentive—truly making the whole experience much more pleasant and easy. More

by hkaryna413
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Grande Prairie Volkswagen responded

Hkaryna413, we're happy you found our staff to be so supportive during your experience here at Grande Prairie Volkswagen. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2025

Jessica is great. Excellent service And very knowledgeable and friendly. They have my future business More

by Ivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Grande Prairie Volkswagen responded

Ivan, thank you for your kind review; we are happy to pass along your comments to the team here at Grande Prairie Volkswagen! We are always more than happy to assist you if anything else comes up. Take care!

April 09, 2025

I had a great experience at Grande Prairie Volkswagen. The staff were professional, respectful, and attentive from the moment I walked in. The service was smooth, and everyone I dealt with was courteous a More

by Marco risa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Loewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Berzniuk, Sarah Kennedy
Apr 11, 2025 -

Grande Prairie Volkswagen responded

Marco Risa, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Grande Prairie Volkswagen!

April 08, 2025

I always get great service from Grande Prairie Volkswsgen. The team is always so friendly and helpful. More

by Madison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Kennedy
Apr 10, 2025 -

Grande Prairie Volkswagen responded

Hi Madison, thank you for taking the time to leave a review for us at Grande Prairie Volkswagen. We're happy we could meet your expectations!

April 05, 2025

The service is always quick and efficient and they managed to squeeze me in and also washed my vehicle for me More

by Kevinrderasp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Grande Prairie Volkswagen responded

Kevinrderasp, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

April 04, 2025

Very disappointed with the service. Expecting a professional job and communication as to difficulties that may have arose but just mentioned in the fact that there may be a gap that wil More

by joanne.shepherd
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mickaela Ward
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Grande Prairie Volkswagen responded

Joanne.shepherd, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (587) 803-8307 when you have a chance. Thank you, and we look forward to hearing from you.

April 04, 2025

I have purchased two vehicles from Grande Prairie Volkswagen. Brad and the team are fantastic. They are helpful and courteous. More

by jennifer.wright12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Grande Prairie Volkswagen responded

Jennifer.wright12, reviews like this give us motivation and help us ensure we provide high-quality care. Your loyalty means more to us than you know. We are always more than happy to assist you if anything else comes up. Take care!

April 01, 2025

Service was ok. Car sat for days before being looked at due to staff changes. Repairs done promptly once it finally was looked at. More

by Greenapplefitness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Gilchrist
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2025 -

Grande Prairie Volkswagen responded

We apologize for the delay in servicing your vehicle. We appreciate your patience and are glad the repairs were completed promptly once it was addressed. We encourage you to address your concerns in more detail to our service manager Brad at 780-532-7222. This will help us improve for future customers and your servicing moving forward. Thank you for your choosing Grande Prairie Volkswagen to service your vehicle.

April 01, 2025

From start to finish was very good experience. Didn’t feel pressured took time to explain all my questions and concerns More

by penny-martin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Shelton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Grande Prairie Volkswagen responded

Hello Penny-martin, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 29, 2025

Chloe was very good to deal with. She was helpful answering our questions and helping us get our vehicle. More

by Jake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chloe Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Grande Prairie Volkswagen responded

Hello Jake, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

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