Grande Prairie Volkswagen

Staff are fine but this last time I booked a service appointment it was cancelled on me by one of the service advisors without my asking and then I rebooked online and then was rescheduled by the call c appointment it was cancelled on me by one of the service advisors without my asking and then I rebooked online and then was rescheduled by the call center. When I dropped off my vehicle on the day the call center booked me the dealership had no idea I had an appointment. When I dropped off my vehicle I had a low oil indicator on, I was provided a list of work needed to be done but an oil change or anything to do with the oil wasn't on that list. When I picked up my vehicle the indicator was off. I drove for about 15 km and the indicator came back on so I had to go back to the dealership again to have them top up the oil because they didn't check this during their inspection. Aside from that every time I swap my tires the service appointment tries to bill me for it even though I purchased tires from this dealership. More

Paige created a great experience for Me when purchasing my Vehicle from her! She was very knowledgeable about the vehicle and has been available for any questions I have had even after the purchase ! my Vehicle from her! She was very knowledgeable about the vehicle and has been available for any questions I have had even after the purchase ! More

I had a great experience buying a vehicle here. The staff was respectful, thorough in their demonstrations and explanations and incredibly friendly! Would absolutely recommend buying from here! The staff was respectful, thorough in their demonstrations and explanations and incredibly friendly! Would absolutely recommend buying from here! More

This dealership has made it better for me to schedule service as we are not from Grande Prairie we have always had the appointment when it was scheduled service as we are not from Grande Prairie we have always had the appointment when it was scheduled More

Logan and Terri supported me me for 2025 Atlas, i am satisfied with their services, highly recommended satisfied with their services, highly recommended More

Good service, specially the driver who was assigned in us to go around very kind. us to go around very kind. More

Hands Down BEST service in over 20 years! BRAVO Teri & Paige! Thank you for everything. If I could pick 10 stars I would! 🥰 BRAVO Teri & Paige! Thank you for everything. If I could pick 10 stars I would! 🥰 More

Always a fun, smooth, and easy experience when dealing with Paige and Madison. The #1 place to shop in the GP region! with Paige and Madison. The #1 place to shop in the GP region! More

Great customer service for our recent full service on my daughter’s car. They also ordered in and replaced a piece of molding that we had broken when they were doing the service. daughter’s car. They also ordered in and replaced a piece of molding that we had broken when they were doing the service. More

Thank you so much for making my buying experience at GP Volkswagen enjoyable from the start. Nav & Michael were very helpful, kind & honest. I knew I was not only buying a car from a great dealership, but Volkswagen enjoyable from the start. Nav & Michael were very helpful, kind & honest. I knew I was not only buying a car from a great dealership, but from good people as well :) More