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Grande Prairie Volkswagen

Grande Prairie, AB

Overview
Employees
Reviews
Vehicles
4.8
1,194 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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11425 104 Ave

Grande Prairie, AB

T8V 0N7

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Showing 1,194 reviews

January 10, 2025

They are great to deal with. ..always answer any questions I may have or any issues they solve it More

by hollybrodhagen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Gerbrandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Berzniuk
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Jan 11, 2025 -

Grande Prairie Volkswagen responded

Hi Holly, Thank you for the kind review! We're glad to hear that you appreciate our service and problem-solving skills. We strive to answer all your questions and resolve any issues efficiently. We'll be sure to share your compliments with Sam, Kaitlyn, and Angela. Thanks again for choosing Grande Prairie Volkswagen! Sincerely, The Grande Prairie Volkswagen Team

January 10, 2025

Excellent service as always. Appreciate the care given and the washed vehicle. Thanks for everything More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Loewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Berzniuk
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Jan 11, 2025 -

Grande Prairie Volkswagen responded

Hi Rick, Thank you for the kind review! We're glad to hear that you appreciate the care and attention to detail we provide during your service visits, including the complimentary car wash. We strive to make your experience as pleasant and convenient as possible. We'll be sure to share your compliments with Bryan, Mickaela, and Angela. Thanks again for choosing Grande Prairie Volkswagen! Sincerely, The Grande Prairie Volkswagen Team

January 09, 2025

They did an amazing job at finding me a loaner vehicle and ensuring my own car was oil changed and road worthy this time around More

by Golda David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Berzniuk
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Jan 10, 2025 -

Grande Prairie Volkswagen responded

Hi Golda, Thank you for the kind review! We're glad to hear that we were able to find you a loaner vehicle and that you appreciate the service you received. We understand that being without a car can be inconvenient, and we strive to make the process as smooth and convenient as possible. We'll be sure to share your compliments with Paige and Angela. Thanks again for choosing Grande Prairie Volkswagen! Sincerely, The Grande Prairie Volkswagen Team

January 07, 2025

Very courteous and friendly staff in the service department. It was a pleasant experience from start to finish. More

by donaldwold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Grande Prairie Volkswagen responded

Hi donaldwolx, Thank you so much for the kind words and the fantastic review! We're thrilled to hear you had such a positive experience with our service team. We'll be sure to share your compliments with Mickaela. We appreciate your business! Sincerely, The Grande Prairie Volkswagen Team

January 03, 2025

I recently purchased a new vehicle, and I couldn’t be happier with my experience! Sarah, my salesperson, was incredibly friendly, helpful, and made the whole process smooth and enjoyable. She took the ti More

by Savannah Van Duzen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Taylor
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Jan 10, 2025 -

Grande Prairie Volkswagen responded

Hi Savannah, Thank you so much for the kind words and the fantastic review! We're so glad to hear that Sarah made your car buying experience so enjoyable. We will be sure to pass along your compliments to her, Michael, Teri, and Sarah. We're excited you love your new Tiguan! We appreciate your business and your recommendation. Sincerely, The Grande Prairie Volkswagen Team

January 02, 2025

Great service, very polite and very knowledgeable. Happy to have given them my business will recommend. More

by Riley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Grande Prairie Volkswagen responded

Hi Riley, Thank you so much for the fantastic review! We're thrilled to hear you had such a positive experience with our team. We'll be sure to share your kind words with Shawn, Michael, Teri, and Chloe. We appreciate your recommendation and your business! Sincerely, The Grande Prairie Volkswagen Team

January 01, 2025

The employees are friendly. I had a great conversation with one of the salesman and talked about the new models coming out in 2025 More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Shumaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Berzniuk
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Jan 10, 2025 -

Grande Prairie Volkswagen responded

Hi Terry, Thank you for the kind review! We're glad to hear that you had a great conversation with our sales team and that you appreciate the friendly atmosphere at our dealership. We're always happy to chat about the latest Volkswagen models and answer any questions you may have. We'll be sure to share your compliments with Logan and Angela. Thanks again for choosing Grande Prairie Volkswagen! Sincerely, The Grande Prairie Volkswagen Team

December 31, 2024

Polite honest completed work in a timely manner. They washed my vehicle just to be nice. More

by normajeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Berzniuk
Report | Print
Jan 02, 2025 -

Grande Prairie Volkswagen responded

Hi normajeen, Thank you so much for the kind words and the fantastic review! We're thrilled to hear you had such a positive experience with our service team. We'll be sure to share your compliments with Paige and Angela. We appreciate your business! Sincerely, The Grande Prairie Volkswagen Team

December 30, 2024

I had a great experience, with GP Volkswagen I would recommend everyone to buy a vehicle here More

by Jake
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darcy Burrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Gerbrandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Grande Prairie Volkswagen responded

Hi Jake, Thank you so much for the fantastic review! We're thrilled to hear you had such a positive experience with our team. We'll be sure to share your kind words with Darcy, Sam, Shawn, Michael, Teri, and Chloe. We appreciate your recommendation and your business! Sincerely, The Grande Prairie Volkswagen Team

December 22, 2024

I’m glad they were able to fix my vehicle under warranty, cause having a frozen driver side door handle sucks. Thanks More

by beancaryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Berzniuk
Report | Print
Dec 28, 2024 -

Grande Prairie Volkswagen responded

Hi beancaryn, Thank you for the great review! We're glad to hear that we were able to fix your vehicle under warranty and that you appreciate the service you received. We understand that car troubles can be frustrating, and we strive to make the repair process as smooth and convenient as possible. We'll be sure to share your compliments with Angela. Thanks again for choosing Grande Prairie Volkswagen! Sincerely, The Grande Prairie Volkswagen Team

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