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Grande Prairie Volkswagen

Grande Prairie, AB

Overview
Employees
Reviews
Vehicles
4.8
1,181 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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11425 104 Ave

Grande Prairie, AB

T8V 0N7

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Showing 1,181 reviews

December 14, 2024

Was there from out of town and spent the day at the mall. Shuttle staff are very accommodating and cater to the customer. The same for the service, friendly, helpful and knowledgeable. More

by Marcie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
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Dec 20, 2024 -

Grande Prairie Volkswagen responded

Hi Marcie, Thank you for the fantastic review! We're so glad to hear that you had a positive experience with our shuttle service and that you found our staff accommodating and our service team friendly, helpful, and knowledgeable. We strive to make our customers feel valued and well-cared for, whether they're from out of town or local. We'll be sure to share your compliments with Angela and our shuttle staff. Thanks again for choosing Grande Prairie Volkswagen! Sincerely, The Grande Prairie Volkswagen Team

December 13, 2024

My urgent vehicle repair was stressful for me, but the service department was very understanding and helped me out quickly. I appreciated it so much, especially since they were fully booked. More

by Joselyn
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Gilchrist
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Dec 20, 2024 -

Grande Prairie Volkswagen responded

Hi Joselyn, Thank you so much for the kind words and fantastic review! We're so glad to hear that, despite the stress of your urgent vehicle repair, our service department was able to help you quickly and efficiently. We understand that unexpected car troubles can be frustrating, and we appreciate your understanding and patience, especially given our full schedule. We'll be sure to share your compliments with Jessica and Mickaela; they'll be happy to hear they were able to alleviate some of your stress with their excellent service. Thanks again for choosing Grande Prairie Volkswagen! Sincerely, The Grande Prairie Volkswagen Team

December 13, 2024

Fantastic service and great atmosphere. Always get quality work done at a fair price and reasonable wait times. More

by nico.s.shull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Grande Prairie Volkswagen responded

Hi Nico, Thank you for the fantastic review and for the kind words about our service team and atmosphere! We're thrilled to hear that you appreciate the quality of work, fair prices, and reasonable wait times. We'll be sure to share your compliments with Brad and Mickaela. Thanks again for choosing Grande Prairie Volkswagen! Sincerely, The Grande Prairie Volkswagen Team

December 13, 2024

It was very good service and everyone was really helpful, they knew what I wanted before I did! More

by Alexandra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Taylor
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Dec 20, 2024 -

Grande Prairie Volkswagen responded

Hi Alexandra, Thank you so much for the fantastic review! We're thrilled to hear you had such a positive experience with our team. We'll be sure to share your kind words with Michael, Teri, and Sarah. It's fantastic to hear that their expertise and helpfulness made your car-buying journey so enjoyable. We're so glad you chose Grande Prairie Volkswagen, and we hope you enjoy your new car! Sincerely, The Grande Prairie Volkswagen Team

December 13, 2024

Excellent service was provided when purchasing our new to us vehicle. Franklin was so kind and patient with me. He searched to find everything I wanted. 10/10 would recommend. More

by Shandelle P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Manyika
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Britney Purdy
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Dec 20, 2024 -

Grande Prairie Volkswagen responded

Hi Shandelie, Thank you so much for the fantastic review! We're thrilled to hear you had such a positive experience purchasing your vehicle with us. We'll be sure to share your kind words with Britney, Shawn, Madison, Teri, and Franklin. It's wonderful to know that their patience and dedication helped you find exactly what you were looking for. We appreciate your recommendation and your business! Sincerely, The Grande Prairie Volkswagen Team

December 12, 2024

I recently financed a 2024 Tiguan with the dealership here in Grande Prairie and was taken through the process my NavPreet. She was absolutely amazing, very knowledgeable on the services and vehicles vol More

by miaouelletw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franklin Manyika
5.0
This rating includes all reviews, with more weight given to recent reviews.
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Grande Prairie Volkswagen responded

Hi Mia, Thank you so much for the incredible feedback! We're absolutely thrilled to hear that Navpreet provided you with such a positive experience while financing your 2024 Tiguan. We'll be sure to share your kind words with her and Franklin; they'll be delighted to know that their knowledge, helpfulness, and friendly demeanor made the process so enjoyable and stress-free. We're also happy to hear that you appreciate the welcoming atmosphere of our dealership. We strive to create a comfortable and professional environment for all our customers. Thanks again for choosing Grande Prairie Volkswagen, and we hope you enjoy your new Tiguan! Sincerely, The Grande Prairie Volkswagen Team

December 12, 2024

Best service i have ever recieved in car industry. Navpreet is the best dealer she showed me a ample of cars. More

by rneha7103
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Grande Prairie Volkswagen responded

Hi rneha7103, Thank you so much for the incredible feedback! We're absolutely thrilled to hear that your experience purchasing your car from Navpreet was so positive. We'll be sure to share your kind words with her. She'll be delighted to know she made your car-buying journey so enjoyable and that you appreciate her knowledge and the ample selection of cars she showed you. We're so glad you chose Grande Prairie Volkswagen, and we hope you enjoy your new car! Sincerely, The Grande Prairie Volkswagen Team

December 11, 2024

People were very friendly and to the point. Very clear in communicating was might be wrong and what to watch out for, very helpful! More

by delaney.hayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Loewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Grande Prairie Volkswagen responded

Hi Delaney, Thank you so much for the kind words and the fantastic review! We're thrilled to hear you had such a positive experience with our service team. We appreciate you highlighting our clear communication and helpfulness. We'll be sure to share your compliments with Bryan and Mickaela; they'll be happy to hear they provided you with such excellent service. Thanks again for choosing Grande Prairie Volkswagen! Sincerely, The Grande Prairie Volkswagen Team

December 10, 2024

Very pleased with the service I got on my Tiguan! Staff were very professional & friendly. More

by Joanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
Report | Print
Dec 12, 2024 -

Grande Prairie Volkswagen responded

Hi Joanne, Thank you so much for the kind words and the fantastic review! We're thrilled to hear you were pleased with the service you received on your Tiguan. We strive to provide top-notch service in a friendly and professional atmosphere, and it's wonderful to know we met your expectations. We'll be sure to share your compliments with Angela; she'll be happy to hear that she provided you with such a positive experience. Thanks again for choosing Grande Prairie Volkswagen! Sincerely, The Grande Prairie Volkswagen Team

December 09, 2024

I have been coming to this dealership since December 2015 when I purchased a 2015 Touareg. The service department has been outstanding offering consistent, reliable service. I have always encountered and con More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jade Terry
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Dec 12, 2024 -

Grande Prairie Volkswagen responded

Hi Charles, Wow, thank you so much for your incredible loyalty and this fantastic review! We're absolutely thrilled to hear that you've been a loyal customer since 2015 and that our service department has consistently exceeded your expectations. It's wonderful to know that we've provided you with the outstanding and reliable service you've come to expect from Volkswagen. We truly appreciate your kind words and will be sure to share your compliments with Jade Terry and the entire service team. Thank you for being such a valued customer, Charles! We look forward to continuing to serve you for many years to come. Sincerely, The Grande Prairie Volkswagen Team

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