
Grande Prairie Volkswagen
Grande Prairie, AB
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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I had a great service experience, they even let me drop my car off early my car off early More
Came from ft st john part was not in did work to other issues 3 hrs work at most and we waited over 7 hours issues 3 hrs work at most and we waited over 7 hours More
I have been dealing with GP VW since Dec. 2015 when I bought a 2015 new Touareg. My most recent visit to this dealership continues with exemplary service I and my vehicle received. Touareg 2015 when I bought a 2015 new Touareg. My most recent visit to this dealership continues with exemplary service I and my vehicle received. Touareg had starter and ignition issues, not surprising given 125 thousand km. My vehicle wad originally scheduled for one day but ended up being slightly over two days. After chatting with service rep, it was clear that the folks working on Touareg wanted to make sure that the work was done right in a cost effective way. More
Service and staff were wonderful. They were able to help me with my flat tire quickly and efficiently. They were able to help me with my flat tire quickly and efficiently. More
chloe is so helpful and full of knowledge when i purchase will for sure be going there will for sure be going there More
Great atmosphere here, super friendly and attentive staff eager to help! Very happy with my decision to buy at grande prairie Volkswagen eager to help! Very happy with my decision to buy at grande prairie Volkswagen More
Salesperson very good. I found the financial department a bit pushy trying to get extended this and that sold. My thought is VW should be confident enough in their product I found the financial department a bit pushy trying to get extended this and that sold. My thought is VW should be confident enough in their product without having to after sell. More
My vehicle was in December 2 to have the top half of my engine replaced. First I was told it was be a 2-3 day thing. Then it turned into a 10 day thing. I received a copy of the invoice they were submittin engine replaced. First I was told it was be a 2-3 day thing. Then it turned into a 10 day thing. I received a copy of the invoice they were submitting to warranty and I did not list an oil change.i reached out to confirm it was completed. It took almost 2 weeks of me constantly having to follow up to be told the service foreman told them they do it on every vehicle that needs that part replaced. They would get me the something saying an oil change has been completed. I have followed up weekly and keep getting told they will get me the invoice. At this point I am convinced that no oil change has been completed, because if it had been they would have an invoice to send to warranty. I am 100% not happy with the service I have received since purchasing my first broken volkswagen. Can someone please get this sorted ASAP as I am tired of following up and the service department not doing there job. More
Very friendly and welcoming staff. Made sure we were well looked after. Seemed eager to please. Made sure we were well looked after. Seemed eager to please. More
Friendly staff, knowledgeable and great shuttle driver. VW always seems to go just that little bit over and above. And the coffee machine is an extra bonus! VW always seems to go just that little bit over and above. And the coffee machine is an extra bonus! More