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Buying Used Car Pontiac Montana We would like to comment on the outstanding customer service received by Rick Hollander, Sales, Richmond Chrysler Dodge Jeep Ltd. We have interfaced w We would like to comment on the outstanding customer service received by Rick Hollander, Sales, Richmond Chrysler Dodge Jeep Ltd. We have interfaced with countless sales representatives from multiple dealers over our lifetimes. Buying a used vehicle could be little nerve racking but Rick listened what we are interested and answered all our questions and made sure we were comfortable with our new car before we drove away. He was a thorough professional and was extremely helpful through the entire process. Great services received also by Richard Seltitz who answered all out question and concerns. Bogdan and Snezana More

Good and competent dealer Good experience with a competent and friendly dealer. I was very happy with Arnold and the rest of the staff. Also I think I have baught a good car Good experience with a competent and friendly dealer. I was very happy with Arnold and the rest of the staff. Also I think I have baught a good car More

New Jeep Wrangler I got my new Jeep with Rida, a very energetic sales guy from this dealer. Met him at the Vancouver Auto Show and in 48 hours my one month search was I got my new Jeep with Rida, a very energetic sales guy from this dealer. Met him at the Vancouver Auto Show and in 48 hours my one month search was over with him. He got me the car and a good deal also. More

Purchase of a used truck I wasn't buying a fancy new car but was treated very well by Richard. I'm not sure what more he could have done for me. If your looking for help buy I wasn't buying a fancy new car but was treated very well by Richard. I'm not sure what more he could have done for me. If your looking for help buying a vehicle I highly recommend talking with Richard Hollander. He was great to work with. More

Amazing service March 2016 long weekend, I drove my 2012 RAM 1500 from Calgary to Vancouver. Everything worked fine untill my truck wont xxxx to D gear (stuck in 4th March 2016 long weekend, I drove my 2012 RAM 1500 from Calgary to Vancouver. Everything worked fine untill my truck wont xxxx to D gear (stuck in 4th gear). It was a rainy Wednesday night, around 9pm. I called Richmond Chrysler and asked them if they can help me on Thursday since I have to drive back on Friday. I've been told to call back on Thursday morning to book an appointment. I called in on Thursday morning, Richard Seltitz picked up the phone. I asked Richard if they can check my truck as soon as possible and let me know what's going on. If transmission need to be replaced or parts need to be ordered, I have to get a rental car ASAP because Friday is Good Friday and I have my famly with me. Richard Seltitz did an amazing job, he squeezed my truck to their busy schedule and I got my truck back on the same day. Of course everything works fine. It turned out the transmission solenoid was bad. I was amazed the quality of service offered by Richmond Chrysler Dodge Jeep Ltd. and the overall customer experience provided by Richard Seltitz. Thanks so much!!! More

Very solid service with these guys! I didn't purchase my vehicle at this location but this is where I'll come to get it serviced and purchase parts from now on! I purchased my 2014 Dodge I didn't purchase my vehicle at this location but this is where I'll come to get it serviced and purchase parts from now on! I purchased my 2014 Dodge Charger SRT8 at Langley Chrysler location 2 years ago and usually take it there for service. Unfortunately, my last visit will prevent me from returning and I had to search out another dealership to take care of my 392 V8 Hemi. I came down to get the same issue serviced at the Richmond Chrysler location at the Auto Mall a week later. The boys there were great. Assessed the issue and got it in within 20 mins. I'd like to thank Richard Seltitz and the guys in the Service Dept for there customer service. Richard is top notch. He took the time to listen to my concerns and also provided me with a loaner for the day even though they were tight on inventory. Also, a big thanks to Bill Williams.. He does quality over in the Body Shop Dept. He has worked on my car before and it came back like factory new. Hopefully I wont get anymore dings but if I do I will be back to see Bill. Thanks guys! More

Uncomplicated We got the vehicle we were looking forvat a fair negotiated price. Our sales rep., Rick Hollander was knowledgable and helpful and zeroed in on what w We got the vehicle we were looking forvat a fair negotiated price. Our sales rep., Rick Hollander was knowledgable and helpful and zeroed in on what we were looking for in terms budget and features. He then went to bat to get our deal approved. One visit, one test drive and a few phone calls, then we were done! More

Good experience with Sales employees The sales employee was very courteous and accommodating. I would have liked to have seen the sales people have more latitude on pricing and negotiati The sales employee was very courteous and accommodating. I would have liked to have seen the sales people have more latitude on pricing and negotiation. There appears to be a lot of management levels to go through to get a good price. I would have liked to have met the GM or Manager after purchasing the vehicle. It would have made the experience that much more memorable. More

Great buying experience Dropped by Richmond Chrysler justo look at the new line up of vehicles. Met Danny Mouro. He was very professional, put me at ease. Great job on explai Dropped by Richmond Chrysler justo look at the new line up of vehicles. Met Danny Mouro. He was very professional, put me at ease. Great job on explaining features and benefits of Jeep line up. Deal was right. We drive home with new Jeep. More

I couldn't be happier!!! I showed up feeling very welcomed. All my questions were answered and i got the best price around!!! I will definitely be back. Thanks guys I showed up feeling very welcomed. All my questions were answered and i got the best price around!!! I will definitely be back. Thanks guys More