Go Richmond Chrysler

Above and beyond I had a very satisfying experience at Richmond Dodge Jeep Chrysler. Most aspects were well explained although there were a couple instances where I fe I had a very satisfying experience at Richmond Dodge Jeep Chrysler. Most aspects were well explained although there were a couple instances where I felt less than fully informed. Overall, I am happy with the service received and would recommend them to others. More

Sales always an experience But a good one. I dealt with Rick Hollander and we prevailed through a power failure but little anxiety. Second vehicle I have purchased here and enjoyed the experie I dealt with Rick Hollander and we prevailed through a power failure but little anxiety. Second vehicle I have purchased here and enjoyed the experience both times More

2016 Grand Caravan We have just purchased a 2016 Grand Caravan. I was very pleased with the service I received from our salesman Tony Chan. He was very helpful and was We have just purchased a 2016 Grand Caravan. I was very pleased with the service I received from our salesman Tony Chan. He was very helpful and was able to meet our needs. More

Relaxed environment, no pressure to buy Very positive experience. Rida provided all the information I was looking for and helped me pick out a great car for an awesome deal, without any pres Very positive experience. Rida provided all the information I was looking for and helped me pick out a great car for an awesome deal, without any pressure. If you're looking for the best deal on the lot for your money, Rida's the guy to talk to. More

rude also not following with promises manager said he would get scratches out of the car I bought and did not. delivered in the dark so I could not see So I have scratches all over my 2016 manager said he would get scratches out of the car I bought and did not. delivered in the dark so I could not see So I have scratches all over my 2016 car. Manager said my rims would fit new car after all he has owned a Chrysler for 30 years he knew. Rims did not fit.. Now my one year old snow tires will not fit, but they said they would, more money! Was to get me touch up paint two months later no phone call. Lost my insurance papers. They had given me someone else's papers . Asked for a copy of the transfer papers from my old car to them they said I did not need it. Went to renew my car insurance and found they did not register my new car with my old plates. so it would have been better if I would have been stopped but the police if I would have had the transfer paper. Had to purchase the rims I wanted {they did give me a deal on them they said} took them four hours to put four tires on. The manager was rude and snappy with me for what reason I don't know. I know the sales person got fired over the deal but how is that my fault. also it was told to me and advertised that it was a Chrysler 300 platinum and it is not, it is only a Chrysler 300 c More

Arrogant, disrespectful unprofessional If you want someone the wont listen will treat you like crap just like the general manager\ owner, will act disrespectful and become arrogant just lik If you want someone the wont listen will treat you like crap just like the general manager\ owner, will act disrespectful and become arrogant just like the general manager\owner, then this dealership is for you! More

First class service deprtment I have been in twice, once for an oil change, and yesterday to have my alignment checked. They are honest and great to deal with. I bought my car fro I have been in twice, once for an oil change, and yesterday to have my alignment checked. They are honest and great to deal with. I bought my car from this dealership, so it is a win-win experience all the way. Nice going folks! More

Terrible My girlfriend bought a used car and dealt with a gentleman named "Rida". This man informed her that the check engine light was on due to "the gas cap My girlfriend bought a used car and dealt with a gentleman named "Rida". This man informed her that the check engine light was on due to "the gas cap needing to be tightened" The light would go on and off intermittently encouraging us to ensure the gas cap was on tightly. When the light did not disappear my girlfriend confronted the salesman about the situation. The salesman did not reply for two weeks until prompted for his managers phone number. The call from the manager never arrived and "Rida" sent her a text message denying full liability in regards to the issue (a thermostat code). Please do yourself a favour and do not shop at Richmond Chrysler. More specifically, do not do business with Rida, unless you enjoy having to fix an "inspected" car within 500kms of use. More

Superior courteous and amenable service. Just want to say how very pleased we were to deal with Rida on May 13th, 2016. He was most courteous, helpful, obliging and patient. We certainly re Just want to say how very pleased we were to deal with Rida on May 13th, 2016. He was most courteous, helpful, obliging and patient. We certainly recommend him - especially to our friends. Kudos to you, Rida. From "Skipper" - purchaser of 2016 Dodge Grand Caravan. More

satisfied This dealership is great..I bought a 2011 Chrysler200..My experience was awesome..They are very helpful.I have been to other dealerships but not satis This dealership is great..I bought a 2011 Chrysler200..My experience was awesome..They are very helpful.I have been to other dealerships but not satisfied..They took time to show me cars and told me lots i didnt no..I was amazed at the Management and staff how unified and professional..I will recommend to anyone unsure of what they want or has a budget to go here and u will be imoressed by the wffort put forth on ur behalf...GREAT DEALERSHIP MANAGEMENT AND STAFF.. More