Go Richmond Chrysler

Amazing service March 2016 long weekend, I drove my 2012 RAM 1500 from Calgary to Vancouver. Everything worked fine untill my truck wont xxxx to D gear (stuck in 4th March 2016 long weekend, I drove my 2012 RAM 1500 from Calgary to Vancouver. Everything worked fine untill my truck wont xxxx to D gear (stuck in 4th gear). It was a rainy Wednesday night, around 9pm. I called Richmond Chrysler and asked them if they can help me on Thursday since I have to drive back on Friday. I've been told to call back on Thursday morning to book an appointment. I called in on Thursday morning, Richard Seltitz picked up the phone. I asked Richard if they can check my truck as soon as possible and let me know what's going on. If transmission need to be replaced or parts need to be ordered, I have to get a rental car ASAP because Friday is Good Friday and I have my famly with me. Richard Seltitz did an amazing job, he squeezed my truck to their busy schedule and I got my truck back on the same day. Of course everything works fine. It turned out the transmission solenoid was bad. I was amazed the quality of service offered by Richmond Chrysler Dodge Jeep Ltd. and the overall customer experience provided by Richard Seltitz. Thanks so much!!! More

Very solid service with these guys! I didn't purchase my vehicle at this location but this is where I'll come to get it serviced and purchase parts from now on! I purchased my 2014 Dodge I didn't purchase my vehicle at this location but this is where I'll come to get it serviced and purchase parts from now on! I purchased my 2014 Dodge Charger SRT8 at Langley Chrysler location 2 years ago and usually take it there for service. Unfortunately, my last visit will prevent me from returning and I had to search out another dealership to take care of my 392 V8 Hemi. I came down to get the same issue serviced at the Richmond Chrysler location at the Auto Mall a week later. The boys there were great. Assessed the issue and got it in within 20 mins. I'd like to thank Richard Seltitz and the guys in the Service Dept for there customer service. Richard is top notch. He took the time to listen to my concerns and also provided me with a loaner for the day even though they were tight on inventory. Also, a big thanks to Bill Williams.. He does quality over in the Body Shop Dept. He has worked on my car before and it came back like factory new. Hopefully I wont get anymore dings but if I do I will be back to see Bill. Thanks guys! More

Uncomplicated We got the vehicle we were looking forvat a fair negotiated price. Our sales rep., Rick Hollander was knowledgable and helpful and zeroed in on what w We got the vehicle we were looking forvat a fair negotiated price. Our sales rep., Rick Hollander was knowledgable and helpful and zeroed in on what we were looking for in terms budget and features. He then went to bat to get our deal approved. One visit, one test drive and a few phone calls, then we were done! More

Good experience with Sales employees The sales employee was very courteous and accommodating. I would have liked to have seen the sales people have more latitude on pricing and negotiati The sales employee was very courteous and accommodating. I would have liked to have seen the sales people have more latitude on pricing and negotiation. There appears to be a lot of management levels to go through to get a good price. I would have liked to have met the GM or Manager after purchasing the vehicle. It would have made the experience that much more memorable. More

Great buying experience Dropped by Richmond Chrysler justo look at the new line up of vehicles. Met Danny Mouro. He was very professional, put me at ease. Great job on explai Dropped by Richmond Chrysler justo look at the new line up of vehicles. Met Danny Mouro. He was very professional, put me at ease. Great job on explaining features and benefits of Jeep line up. Deal was right. We drive home with new Jeep. More

I couldn't be happier!!! I showed up feeling very welcomed. All my questions were answered and i got the best price around!!! I will definitely be back. Thanks guys I showed up feeling very welcomed. All my questions were answered and i got the best price around!!! I will definitely be back. Thanks guys More

Felt well taken care of and a pretty good deal. Rick was very welcoming, remembered me the 3 times I came back. No questions or judgements. Felt like he wants the best for me and my family. He staye Rick was very welcoming, remembered me the 3 times I came back. No questions or judgements. Felt like he wants the best for me and my family. He stayed far later than his hours to make sure everything went well with my purchase. I will go back for services and recommend them to others. More

Great experience From the first greeting from our salesperson Rida El-Chami through to the end of our purchase we were well looked after and treated most professionall From the first greeting from our salesperson Rida El-Chami through to the end of our purchase we were well looked after and treated most professionally. This is our second purchase at Richmond Chrysler Dodge Jeep and we would not hesitate to recommend them. More

Best quality of services, vehicles and prices ever!! This was going to be the first vehicle that I've owned in my life, so I was so nervous and panic before I stepped into the store. But the counsellor, This was going to be the first vehicle that I've owned in my life, so I was so nervous and panic before I stepped into the store. But the counsellor, Rudy, and all the other staffs offered me the BEST quality of services, vehicles and prices. They were so patient and truly helpful to me, making the whole processes of choosing a satisfying vehicle and purchasing it became much easier and more enjoyable! and I would love to highly recommend this store to everyone who want to buy a Chrysler or Jeep. This is a wonderful experience of purchasing a vehicle to me, and I want to thank again to the counsellor Rudy for the most helpful and warm services that he offered. :D More

RICK ROCKS!!! Rick is welcoming, really easy to talk with, knowledgeable and just an all-around terrific guy. This was by far the smoothest and easiest vehicle purc Rick is welcoming, really easy to talk with, knowledgeable and just an all-around terrific guy. This was by far the smoothest and easiest vehicle purchasing experience I've ever had. I highly recommend Rick and the team at Richmond Chrysler -Jeep...you can't go wrong there! Marie More