Go Richmond Chrysler

Excellent service,very good service representatives and sales associates, managers are also very good in dealing with customers sales associates, managers are also very good in dealing with customers More

I was especially happy to receive a video from the technician. All the staff was helpful. technician. All the staff was helpful. More

Abel is a very good salesman and I highly recommend him if you need any help if you need any help More

Had excellent service at the Richmond Go Ram dealership. Been going there since I bought my truck there Been going there since I bought my truck there More

Nathan did a wonderful job helping us through negotiating for the vehicle that we wanted. Bob and the rest of the team were pleasant and professional. If you're in the market for a big truck, this is the dea for the vehicle that we wanted. Bob and the rest of the team were pleasant and professional. If you're in the market for a big truck, this is the dealership that will get you a great deal! More

Great dealership Nathan our sales person was awesome he worked hard for us would use him again .would rate him a 5 star . worked hard for us would use him again .would rate him a 5 star . More

Advertising vehicles for 10k less than what they sell it to you for. Finance doesn’t give all the paperwork, leaves out important fine print because “nobody reads it” and swears a lot while talking with cli to you for. Finance doesn’t give all the paperwork, leaves out important fine print because “nobody reads it” and swears a lot while talking with clients. Manager says he will work with you to make it right but gives you the runaround and very unprofessional attitude! More

This is an awesome dealership I was very well taken care of from my sales person Keirin to the financing wizards Nikita and Micheal. Keirin was knowledgeable and patient and really helped me narrow down m of from my sales person Keirin to the financing wizards Nikita and Micheal. Keirin was knowledgeable and patient and really helped me narrow down my choice. I highly recommend this dealership. Their customer service stands out in the crowd. I will definitely be using their services for my next vehicle purchase. More

In shopping for a used Grand Caravan I test drove a Summit at Go Richmond. The sales guy I worked with was Mustafa Faryad. Unfortunately I bought a lower trim level car instead of the one they had bu Summit at Go Richmond. The sales guy I worked with was Mustafa Faryad. Unfortunately I bought a lower trim level car instead of the one they had but my experience in dealing with Mustafa and Go Chrysler was really, really good. Mustafa certainly worked hard to persuade me of the advantages of the car he had but it was a "no pressure" experience and the pricing they offered was very fair. He was very accepting and gracious when I chose to purchase a different vehicle. If you are looking for a Jeep or Chrysler product Mustafa at Go Chrysler is a great guy to see. More

I would like to thank Mathew in the (Service Department) and Francesca Z. for their great customer service. Had issues with my backup camera. -Originally I took my vehicle to Langley Chrysler - poor cu and Francesca Z. for their great customer service. Had issues with my backup camera. -Originally I took my vehicle to Langley Chrysler - poor customer service - customer service representative (Angela) advised I was not able to get a loaner for 2 months and unless they keep the vehicle for a few days and drive it around (my gas and no loaner) to confirm the issue of the back up camera not working. (although we had photos of the backup camera not working) they couldn't fix the the issue unless they saw it. (Diagnosis does not detect electrical issues). Fed up with Langley Chrysler and their poor customer service, I took our 2017 Ram back to the original dealership I purchased from. I called and spoke to Francesca, advised of the issue and about the loaner vehicle. She advised to leave it with her and she would call me back. Francesca called me back, she booked an appt with Matthew in the service dept and provided a loaner vehicle. Took my vehicle in the next day, saw Matthew - he reviewed the issue, at this point the backup camera was not working at all. Advised Langley Chrysler replaced the backup camera last year and the year before that. Matthew advised to leave it with him. The loaner vehicle was ready for me to pick up, The same day I got a call back from Matthew and advise it was the wiring harness (which they replaced) and the camera was working. Advised I could pick up the vehicle anytime on the weekend. The service provided by both was fabulous. Thank you both for a great experience and fast results. More