Go Richmond Chrysler

If first impressions mean anything ... awesome! I called up and asked to bring my vehicle in, recently purchased at another dealership out of town, due to an engine warning light. Spoke to Richard I called up and asked to bring my vehicle in, recently purchased at another dealership out of town, due to an engine warning light. Spoke to Richard - Service Advisor. I had to fly out to work within a couple of hours. Richard arranged an appointment, dealt with me efficiently and yet friendly, and then provided a quick delivery to the airport in time for my flight. Before I had made my final destination connection - within a few hours of drop off - I had a text from Richard confirming the problems were found and fixed - vehicle ready for pickup. All covered by warranty. Now that is service. You can't ask for better. Thank you! More

Immediate attention and good follow through I came in because my '99 Jeep Grand Cherokee was having problems starting. Moses came out to see for himself and told me what it could be. He also g I came in because my '99 Jeep Grand Cherokee was having problems starting. Moses came out to see for himself and told me what it could be. He also gave me an estimate of the prices for the various parts. I was able to get the car back by early afternoon, instead of losing the use of it for the whole day like in the past at other dealerships. I'm happy with the work too and it seemed like he really cared about my satisfaction. More

Excellent GUEST service EVERYONE was amazingly friendly. Our consultant ensured we were comfortable at ALL times. Knowledge and professionalism is there. They really try to h EVERYONE was amazingly friendly. Our consultant ensured we were comfortable at ALL times. Knowledge and professionalism is there. They really try to help you get what you want. Excellent More

Excellent service from all departments. I purchased my 2003 Dodge Ram 1500 Laramie Pickup off the showroom floor at this dealership 11 years ago and have had all of my all service done throu I purchased my 2003 Dodge Ram 1500 Laramie Pickup off the showroom floor at this dealership 11 years ago and have had all of my all service done through Richmond Chrysler. Most recently my Dodge required a major repair and the service personal Richard, Bob, Darryl, the mechanics, Ken, Yanis, Dave, Jamie, (and more) along with the body shop, Bill and Sue and the parts department Al and everyone there, once again made my experience great! From the receptionist that took my first call to the young man that washed my truck, and everyone in between, is why I have returned to the dealership since "day 1." Being in the "service sector" myself I know how difficult it can be finding people with a high work ethic that are willing to take that little bit of extra time and effort in seeing that a task has been completed properly or address a customer's concerns; great service has never been an issue at Richmond Chrysler. You have an exceptional staff which brings me back year after year. More

Thanks for the fix! Water pump blew in Richmond. Managed to drive to dealership. Richard Seltitz did an excellent job getting the car worked into a busy schedule and assi Water pump blew in Richmond. Managed to drive to dealership. Richard Seltitz did an excellent job getting the car worked into a busy schedule and assisting in arranging transportation. I have worked with Richard previously and found him to be a caring and honest individual. Car fixed with one year warranty on part and service, worth paying dealership rate for peace of mind and hopefully avoid follow-up visit due to incompetent work. Craig Moore More

Do Not Buy Here! Worst service ever. They don't know the meaning of the word "appointment". Buying a jeep means spending a lot if time at the dealership. Worst service ever. They don't know the meaning of the word "appointment". Buying a jeep means spending a lot if time at the dealership. More

Service with a smile!! Thank you Richard Seltitz, your professionalism in handling the problem with my truck was without a doubt first class. You made sure that my truck was Thank you Richard Seltitz, your professionalism in handling the problem with my truck was without a doubt first class. You made sure that my truck was a priority and was back to me within a day. Thanks again, Chris L. More