Go Richmond Chrysler

When other sales people couldn't take the time .. ..... to listen to my individual situation, Danny not only listened but he paid attention and took note of every detail so I didn't have to repeat mys ..... to listen to my individual situation, Danny not only listened but he paid attention and took note of every detail so I didn't have to repeat myself in subsequent conversations - of which there were many. He was easily accessible and took the time to weigh my options, make suggestions and give me my own space and time to make a decision. Not once did he push me to "go big or stay home", not once did he sound discouraged with my long lists of questions or hesitations and reservations. Danny is a sales person with a clear conscience - his honesty and integrity make him a star player. His children have an excellent role model. Nikki was thorough with her paper work and explained my queries with ease. I don't recall the detail gentleman's name, but he is so sweet and made me feel like I was a regular on the lot. Too bad I live on the island - I want to check out the service department too!!!!! More

Fantastic Service! Required immediate service with a quick turn around. Richard was professional and delivered what he had promised. I appreciated the extra effort by Ri Required immediate service with a quick turn around. Richard was professional and delivered what he had promised. I appreciated the extra effort by Richard and his team! More

Total (VIP) Very Important Person Customer Experiance Spoke to Richard Seltitz several times on the phone before coming in to get my Dodge Caravan serviced. I found him to be really genuinely interested Spoke to Richard Seltitz several times on the phone before coming in to get my Dodge Caravan serviced. I found him to be really genuinely interested in helping me over the phone that's why i whet in to see him specifically, instead of going any where else. To my benefit, as it turned out for me, Richard Seltitz was the same way in person as he is on the phone, I knew i was in good hands and wound not be taken advantage of. The cost was reasonable and I'm very happy with the service i received. While i was there, I noticed that Richard Seltitz treats everyone like a (VIP) Very Important Person, that's rarely seen or experienced with other dealerships that I've been to. Also, they have a new coffee machine that makes a freshly ground cup for each coffee cup for free, that's always nice while waiting especially first thing in the morning. :) More

If first impressions mean anything ... awesome! I called up and asked to bring my vehicle in, recently purchased at another dealership out of town, due to an engine warning light. Spoke to Richard I called up and asked to bring my vehicle in, recently purchased at another dealership out of town, due to an engine warning light. Spoke to Richard - Service Advisor. I had to fly out to work within a couple of hours. Richard arranged an appointment, dealt with me efficiently and yet friendly, and then provided a quick delivery to the airport in time for my flight. Before I had made my final destination connection - within a few hours of drop off - I had a text from Richard confirming the problems were found and fixed - vehicle ready for pickup. All covered by warranty. Now that is service. You can't ask for better. Thank you! More

Immediate attention and good follow through I came in because my '99 Jeep Grand Cherokee was having problems starting. Moses came out to see for himself and told me what it could be. He also g I came in because my '99 Jeep Grand Cherokee was having problems starting. Moses came out to see for himself and told me what it could be. He also gave me an estimate of the prices for the various parts. I was able to get the car back by early afternoon, instead of losing the use of it for the whole day like in the past at other dealerships. I'm happy with the work too and it seemed like he really cared about my satisfaction. More

Excellent GUEST service EVERYONE was amazingly friendly. Our consultant ensured we were comfortable at ALL times. Knowledge and professionalism is there. They really try to h EVERYONE was amazingly friendly. Our consultant ensured we were comfortable at ALL times. Knowledge and professionalism is there. They really try to help you get what you want. Excellent More

Excellent service from all departments. I purchased my 2003 Dodge Ram 1500 Laramie Pickup off the showroom floor at this dealership 11 years ago and have had all of my all service done throu I purchased my 2003 Dodge Ram 1500 Laramie Pickup off the showroom floor at this dealership 11 years ago and have had all of my all service done through Richmond Chrysler. Most recently my Dodge required a major repair and the service personal Richard, Bob, Darryl, the mechanics, Ken, Yanis, Dave, Jamie, (and more) along with the body shop, Bill and Sue and the parts department Al and everyone there, once again made my experience great! From the receptionist that took my first call to the young man that washed my truck, and everyone in between, is why I have returned to the dealership since "day 1." Being in the "service sector" myself I know how difficult it can be finding people with a high work ethic that are willing to take that little bit of extra time and effort in seeing that a task has been completed properly or address a customer's concerns; great service has never been an issue at Richmond Chrysler. You have an exceptional staff which brings me back year after year. More

Thanks for the fix! Water pump blew in Richmond. Managed to drive to dealership. Richard Seltitz did an excellent job getting the car worked into a busy schedule and assi Water pump blew in Richmond. Managed to drive to dealership. Richard Seltitz did an excellent job getting the car worked into a busy schedule and assisting in arranging transportation. I have worked with Richard previously and found him to be a caring and honest individual. Car fixed with one year warranty on part and service, worth paying dealership rate for peace of mind and hopefully avoid follow-up visit due to incompetent work. Craig Moore More

Do Not Buy Here! Worst service ever. They don't know the meaning of the word "appointment". Buying a jeep means spending a lot if time at the dealership. Worst service ever. They don't know the meaning of the word "appointment". Buying a jeep means spending a lot if time at the dealership. More