Go Richmond Chrysler

Satisfied with our experience Being one who is not overly fond car dealers or the car buying experiece overall, I was pleased that Setareh was able to walk us through the process w Being one who is not overly fond car dealers or the car buying experiece overall, I was pleased that Setareh was able to walk us through the process with relative comfort. The 24 hr test of the Durango was also appreciated as it made it clear that the Durango is not for us yet. We bought the right vehicle. Setareh's inexperience showed at times, but there is only one way to get more experience. She didn't use it as an excuse, but she was honest with us and told us she was new. She will be fine. The lack of the high pressure pitch goes a long way toward making the customer feel like they are actually making thier own decision. As for the price, well you can always do better! More

It was a very smooth process I was very pleased with the service and would recommend Arnold and the dealership to any of my contacts who are looking for a new or used vehicle. Tha I was very pleased with the service and would recommend Arnold and the dealership to any of my contacts who are looking for a new or used vehicle. Thank you for making the experience enjoyable. More

Beyond amazing service James was exception with his thorough and attentive service. He would put in the extra mile and go over and beyond for us, and doing so with great pa James was exception with his thorough and attentive service. He would put in the extra mile and go over and beyond for us, and doing so with great patience and smile. He provided the best service possible - in fact, the friend who came with us ended up purchasing the same car two days later. James made our car purchasing experience so incredibly pleasant and pleasurable, and I cannot appraise him enough. Thank you so much James. More

Raveneet Gill Ravneet gave us excellent service. He was friendly, easy going and very polite. The one thing we both appreciated was that he was not a pushy sales Ravneet gave us excellent service. He was friendly, easy going and very polite. The one thing we both appreciated was that he was not a pushy sales person. Have no complaints with the way we were treated. More

very good car experience. Mr. wang is very warm,Can help me solve the problem in a timely manner, If my friends need to purchase a car I would recommend Mr. Wang! Mr. wang is very warm,Can help me solve the problem in a timely manner, If my friends need to purchase a car I would recommend Mr. Wang! More

Great experience! Arnold was very helpful and informative, he helped me find the right car for my budget. He has made himself available for help even after the sale. Ov Arnold was very helpful and informative, he helped me find the right car for my budget. He has made himself available for help even after the sale. Overall a great experience! More

Good services and great job Great job and customer services. Very happy to deal with them, gold plan saving me lots money. Richard, thanks for your help. Well done guys. Great job and customer services. Very happy to deal with them, gold plan saving me lots money. Richard, thanks for your help. Well done guys. More

When other sales people couldn't take the time .. ..... to listen to my individual situation, Danny not only listened but he paid attention and took note of every detail so I didn't have to repeat mys ..... to listen to my individual situation, Danny not only listened but he paid attention and took note of every detail so I didn't have to repeat myself in subsequent conversations - of which there were many. He was easily accessible and took the time to weigh my options, make suggestions and give me my own space and time to make a decision. Not once did he push me to "go big or stay home", not once did he sound discouraged with my long lists of questions or hesitations and reservations. Danny is a sales person with a clear conscience - his honesty and integrity make him a star player. His children have an excellent role model. Nikki was thorough with her paper work and explained my queries with ease. I don't recall the detail gentleman's name, but he is so sweet and made me feel like I was a regular on the lot. Too bad I live on the island - I want to check out the service department too!!!!! More

Fantastic Service! Required immediate service with a quick turn around. Richard was professional and delivered what he had promised. I appreciated the extra effort by Ri Required immediate service with a quick turn around. Richard was professional and delivered what he had promised. I appreciated the extra effort by Richard and his team! More

Total (VIP) Very Important Person Customer Experiance Spoke to Richard Seltitz several times on the phone before coming in to get my Dodge Caravan serviced. I found him to be really genuinely interested Spoke to Richard Seltitz several times on the phone before coming in to get my Dodge Caravan serviced. I found him to be really genuinely interested in helping me over the phone that's why i whet in to see him specifically, instead of going any where else. To my benefit, as it turned out for me, Richard Seltitz was the same way in person as he is on the phone, I knew i was in good hands and wound not be taken advantage of. The cost was reasonable and I'm very happy with the service i received. While i was there, I noticed that Richard Seltitz treats everyone like a (VIP) Very Important Person, that's rarely seen or experienced with other dealerships that I've been to. Also, they have a new coffee machine that makes a freshly ground cup for each coffee cup for free, that's always nice while waiting especially first thing in the morning. :) More