Go Richmond Chrysler
Richmond, BC
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167 Reviews of Go Richmond Chrysler
very good car experience. Mr. wang is very warm,Can help me solve the problem in a timely manner, If my friends need to purchase a car I would recommend Mr. Wang! Mr. wang is very warm,Can help me solve the problem in a timely manner, If my friends need to purchase a car I would recommend Mr. Wang! More
Raveneet Gill Ravneet gave us excellent service. He was friendly, easy going and very polite. The one thing we both appreciated was that he was not a pushy sales Ravneet gave us excellent service. He was friendly, easy going and very polite. The one thing we both appreciated was that he was not a pushy sales person. Have no complaints with the way we were treated. More
Great experience! Arnold was very helpful and informative, he helped me find the right car for my budget. He has made himself available for help even after the sale. Ov Arnold was very helpful and informative, he helped me find the right car for my budget. He has made himself available for help even after the sale. Overall a great experience! More
Good services and great job Great job and customer services. Very happy to deal with them, gold plan saving me lots money. Richard, thanks for your help. Well done guys. Great job and customer services. Very happy to deal with them, gold plan saving me lots money. Richard, thanks for your help. Well done guys. More
When other sales people couldn't take the time .. ..... to listen to my individual situation, Danny not only listened but he paid attention and took note of every detail so I didn't have to repeat mys ..... to listen to my individual situation, Danny not only listened but he paid attention and took note of every detail so I didn't have to repeat myself in subsequent conversations - of which there were many. He was easily accessible and took the time to weigh my options, make suggestions and give me my own space and time to make a decision. Not once did he push me to "go big or stay home", not once did he sound discouraged with my long lists of questions or hesitations and reservations. Danny is a sales person with a clear conscience - his honesty and integrity make him a star player. His children have an excellent role model. Nikki was thorough with her paper work and explained my queries with ease. I don't recall the detail gentleman's name, but he is so sweet and made me feel like I was a regular on the lot. Too bad I live on the island - I want to check out the service department too!!!!! More
Fantastic Service! Required immediate service with a quick turn around. Richard was professional and delivered what he had promised. I appreciated the extra effort by Ri Required immediate service with a quick turn around. Richard was professional and delivered what he had promised. I appreciated the extra effort by Richard and his team! More
Total (VIP) Very Important Person Customer Experiance Spoke to Richard Seltitz several times on the phone before coming in to get my Dodge Caravan serviced. I found him to be really genuinely interested Spoke to Richard Seltitz several times on the phone before coming in to get my Dodge Caravan serviced. I found him to be really genuinely interested in helping me over the phone that's why i whet in to see him specifically, instead of going any where else. To my benefit, as it turned out for me, Richard Seltitz was the same way in person as he is on the phone, I knew i was in good hands and wound not be taken advantage of. The cost was reasonable and I'm very happy with the service i received. While i was there, I noticed that Richard Seltitz treats everyone like a (VIP) Very Important Person, that's rarely seen or experienced with other dealerships that I've been to. Also, they have a new coffee machine that makes a freshly ground cup for each coffee cup for free, that's always nice while waiting especially first thing in the morning. :) More
Impeccable, professional and knowledgable service department Richard Seltitz was by far the most helpful, responsive and customer-focused service adviser I have ever worked with. After trying to get help with a Richard Seltitz was by far the most helpful, responsive and customer-focused service adviser I have ever worked with. After trying to get help with a recall for my '03 Jeep Liberty, from other Vancouver dealers I was amazed at the level of customer service I received from the Richmond Chrysler! Richard provided accurate information and got the part I needed that afternoon. I was able to bring my vehicle in the next day for the repair, and it was even completed faster than I expected. I would highly recommend Mr. Seltitz and the service team at Richmond Chrysler. Thank you for giving me honest answers and superior customer service! More
If first impressions mean anything ... awesome! I called up and asked to bring my vehicle in, recently purchased at another dealership out of town, due to an engine warning light. Spoke to Richard I called up and asked to bring my vehicle in, recently purchased at another dealership out of town, due to an engine warning light. Spoke to Richard - Service Advisor. I had to fly out to work within a couple of hours. Richard arranged an appointment, dealt with me efficiently and yet friendly, and then provided a quick delivery to the airport in time for my flight. Before I had made my final destination connection - within a few hours of drop off - I had a text from Richard confirming the problems were found and fixed - vehicle ready for pickup. All covered by warranty. Now that is service. You can't ask for better. Thank you! More
Immediate attention and good follow through I came in because my '99 Jeep Grand Cherokee was having problems starting. Moses came out to see for himself and told me what it could be. He also g I came in because my '99 Jeep Grand Cherokee was having problems starting. Moses came out to see for himself and told me what it could be. He also gave me an estimate of the prices for the various parts. I was able to get the car back by early afternoon, instead of losing the use of it for the whole day like in the past at other dealerships. I'm happy with the work too and it seemed like he really cared about my satisfaction. More