Go Richmond Chrysler

Stay Away From Bruce!! Bruce and his sales manager are liars and frauds. They live up to the car salesman stereotype to a T. My wrangler was marked up to the point of no ret Bruce and his sales manager are liars and frauds. They live up to the car salesman stereotype to a T. My wrangler was marked up to the point of no return. The "cash back" I was given was re invoiced and my Jeep Wrangler which was top of the line basically had no value unless I hung onto it for 10 years. Chrysler canada did a buy back dealer coupon to repurchase my jeep on trade in at Coquitlam Chrysler which is where I suggest you go. My rewards program through Chrysler was even supposed to be credited due to my dealer purchase but Bruce lied about that as well. The guy should be ashamed of himself. Obviously when you go car shopping you're going to buy a vehicle, there's no need to xxxxxxxx your way to a sale because eventually the lies will catch up to you and your reputation will be that of a Main Street car salesman which is where Bruce and his sales manager belong. On the plus side, Richard in the service department is amazing to deal with; always honest and gets your vehicle in and out on time. More

Good service Daniel was very helpful and honest. He provided excellent customer service to me. I will definitely go back to see him in future . Thank you for your Daniel was very helpful and honest. He provided excellent customer service to me. I will definitely go back to see him in future . Thank you for your help. More

nice service Nice customer service,wif high speed,free water,totally rececommend if people want to buy jeep car?If I have chance I will buy another car in the futu Nice customer service,wif high speed,free water,totally rececommend if people want to buy jeep car?If I have chance I will buy another car in the future. More

Questionable VIP Program Got my 2015 Chrysler 200 from this dealership. Absolutely excellent sales from Mustafa! That's why I am a repeat customer. According to the VIP Prog Got my 2015 Chrysler 200 from this dealership. Absolutely excellent sales from Mustafa! That's why I am a repeat customer. According to the VIP Program, there is free car wash after every service given. When I got my Dodge journey, I always get a free car wash. But this time, twice I got my 200 in for regular maintenance service, and never got a free car wash. That sucks big time. More

Good Sales Expirieince. We were very pleased with the level of knowledge Ravneet had on all of the vehicles we looked at, he knew all the details and how to operate all of th We were very pleased with the level of knowledge Ravneet had on all of the vehicles we looked at, he knew all the details and how to operate all of the features. Ravneet is also very friendly and is a very good sales rep, we actually enjoyed shopping for our new Jeep at Richmond Chrysler. Ask for Ravneet when you go. More

Great sales experience! Thank you to Ravneet Gill from Richmond Chrysler, dodge and jeep, for making my first new vehicle experience stress free and enjoyable. I will definit Thank you to Ravneet Gill from Richmond Chrysler, dodge and jeep, for making my first new vehicle experience stress free and enjoyable. I will definitely be recommending Ravneet to anyone that is looking to purchase a vehicle. Thanks again! More

Excellent Service I own a 2012 Chrysler 300c and I brought the vehicle to the parts and service center due to an engine light. Richard the service advisor at the count I own a 2012 Chrysler 300c and I brought the vehicle to the parts and service center due to an engine light. Richard the service advisor at the counter took a look at the vehicle and told me exactly what was going to happen to my vehicle during the time it was in service. He told me the estimated time that it took for the parts to come in and as well what time and date the vehicle will be ready for pick up. He called me when the vehicle was ready and also noted that the battery in my key fob is on low battery and replaced that as well through warranty. All this was done with peace of mind and knowing that my vehicle are in good hands. Needless to say they replaced my solenoid, trim, and key fob battery within a couple of hours. A shout out to Richard Seltitz for his friendly service and attitude towards customers. More

Exceptional customer care This past News Years Eve afternoon I had the misfortune to require immediate service to my vehicle, which I was unable to drive. Once again, as they This past News Years Eve afternoon I had the misfortune to require immediate service to my vehicle, which I was unable to drive. Once again, as they have over the past 11 years, Richmond Chrysler Dodge Jeep came through and saved the day! Yanis, Darrell, Dave, Ken and many others in the shop; Mosses, Rick, Richard, Steve and Bob at the service counter; Al and Danny in parts along with Bill and Sue in the body shop have always coordinated any maintenance or repair my vehicle may have required in a timely and professional manner; they have always, "put me back on the road" in a timely fashion and I have left the dealership knowing that the work was completed to the highest professional standards with extra thought and care. Over the years, from my initial purchase of a new Chrysler vehicle to my regular scheduled maintenance, I have had the good fortune to experience how this organization, with dedicated professionals can make a difference in a customer-dealer-service relationship. Finding people in the service industry willing to take the time and make an extra effort in assuring, "all is right" is unique in today's world. Richmond Chrysler Dodge Jeep has that kind of people. I know I can always depend on excellent service and total satisfaction when it comes to my vehicle service. I have absolutely no reservation in recommending Richmond Chrysler Dodge Jeep to a new purchaser or to an existing Chysler customer looking for dependable and exemplary service. Thank you all and all the very best! More