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Go Langley Subaru

Surrey, BC

4.1
531 Reviews

19372 Langley Bypass

Surrey, BC

V3S 7R2

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531 Reviews of Go Langley Subaru

June 02, 2019

Easy and friendly people to deal with One of the easiest experiences I've had in buying a car. Was never felt pressured into buying. They took the time to explain all thr features of the More

by Patman18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stelios spiliotopoulos, Tristan Quiring
Jun 05, 2019 -

Go Langley Subaru responded

Thank you so much for your thoughtful review, Patman18 and congratulations on your new car! We welcome you to the Wolfe Auto Group Family. We strive for customer experiences like this, and could not be more pleased. Our client's comfort during the vehicle purchasing process is our priority.So glad you experienced that first-hand with our Internet Specialist, Tristan and our entire Wolfe Subaru Langley Sales Team. We truly appreciate your business and hope to work with you for years to come. We will make sure that our Sales Team knows how pleased you are with their service. Once again, welcome to the Wolfe Auto Group Family and we sincerely hope you enjoy every single mile in your shiny new purchase!

May 31, 2019

"C" service People are always friendly, and I love my Subaru...would buy another one in the future. For this service, $64,000 kms, I was told I needed a Class C More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wolfe Auto Group
Jun 20, 2019 -

Go Langley Subaru responded

Thank you for taking the time to provide us with this feedback, Nancy. We are committed to fair, honest pricing. It’s unfortunate if there was some miscommunication. We would like to discuss this further with you, please do not hesitate to contact our Group General Manager, Marc Livingstone at 604-534-2660 at your earliest convenience. We appreciate your business and the time you took to acknowledge our Service Team for their friendly customer service. Hopefully we can review your billing and have the opportunity to serve you for years to come. Thank you

May 26, 2019

Tire change Darin And Mitchell super customer service thanks you have really looked after me and the cars I’ve gotten at Wolfe Subaru for two decades. Super serv More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin
Jun 04, 2019 -

Go Langley Subaru responded

Thank you for the feedback, Linda. We appreciate you recognizing our Wolfe Subaru Langley Service Advisors for providing you with exceptional customer service over the years. Our team will be thrilled to read your comments. Thank so much for choosing our dealership for all of your automotive needs! We truly value your business and look forward to working with you for many more years to come!

May 21, 2019

Excellent service! Big thumbs up! Service was courteous, friendly, and efficient. I am happy with the quality of the service visit. Everything was done as promised and More

by Blah blah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wolfe Auto Group
Jun 04, 2019 -

Go Langley Subaru responded

Thank you for the big thumbs up and wonderful feedback about our Dealership. Thank you for taking the time to recognize our Service Team for always providing you with courteous, friendly and efficient customer service. We truly value your business. Thank you for choosing Wolfe Langley Subaru for all of your automotive needs. We look forward to serving you again soon.

May 18, 2019

Comfortable atmosphere friendly service Spoke to severel people in the Wolfe Langley sales Center and everyone was very friendly and knowledgeable. My husband and I came in with a specific n More

by Kristina & Robin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudine, Corina, TROY GIESBRECHT
May 22, 2019 -

Go Langley Subaru responded

Thank you for sharing this great review about our Wolfe Subaru Langley dealership, Kristina and Robin! It’s so wonderful to hear that our Assistant Sales Manager, Troy and our entire Sales Team’s friendly and exceptional customer service helped to make your car-buying experience such a positive one! We couldn’t agree with you more, Troy is truly passionate and knowledgeable about our Subaru brand. It is just one of the reasons why he is such an asset to our team. Thank you for your business and congratulations on your Subaru Crosstrek. We hope your new car takes you both to some beautiful places. Enjoy!

May 08, 2019

Great Service! Wolfe servicing willingly took my car a day early to accommodate my schedule, called me with an estimate, completed the work early and within the esti More

by Wes B
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan
May 14, 2019 -

Go Langley Subaru responded

Thank you for your wonderful feedback, Wes. We appreciate the time you took to acknowledge our Wolfe Subaru Langley Service Team for being so friendly, accommodating and efficient. So glad you also liked our complimentary car wash and vacuum that we provided with a servicing! We value your business and look forward to having the opportunity to work with you again soon. Have a fabulous day.

May 08, 2019

Great Staff all around Our salesman (Tristan Quiring) was knowledgeable and pleasure to deal with. He went out of his way to make the experience pleasant and was flexible to More

by Niels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristan Quiring
May 14, 2019 -

Go Langley Subaru responded

Congratulations on your new car, Niels! Thank you for taking the time to write about the sales experience you had at our Wolfe Subaru Langley dealership. It is wonderful to hear that our Sales and Leasing Consultant, Tristan Quiring was able to provide you with the exceptional customer experience we strive to provide all our customers. Our clients comfortable during the entire vehicle purchasing process is our priority. So glad you had the opportunity to see that first-hand. We look forward to working with you again soon and we hope you enjoy every mile on your new purchase. Have a great day.

April 28, 2019

Wasn’t happy that all my settings were not put back together Settings in car were not put back, I ended up driving back to the service dept and had time reset and a few others. Price for service was expensive a More

by Russte1953@
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service rep
May 06, 2019 -

Go Langley Subaru responded

Thank you for your feedback, Russte1953@. We understand your frustration and apologize that your clock and a few other settings were not reset after having the battery replaced. That is unusual however feedback like you have provided us is one of the only ways we can improve. We will ensure we review this procedure with all of our technicians to prevent this from happening again. Your business is important to us, If you wish to discuss your concerns any further, please feel free to contact our Service Manager, Jeff Saieva directly at 604-534-2660. Thank you

April 19, 2019

Smooth painless purchase experience Bought a 2019 Forester Sport. Our sales rep Tristan was great - very knowledgeable. Very simple, smooth, and efficient transaction. I would recommen More

by new_forester_sport
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristan Quiring
Apr 22, 2019 -

Go Langley Subaru responded

Thank you for your feedback! Hearing that you had a very simple, smooth and efficient vehicle purchasing experience with our Wolfe Subaru Langley dealership and Sales Consultant, Tristan Quiring, is the best thing we could hope for! Your recommendation also means a lot to us. Thank you for your business. We wish you many happy miles in your brand new 2019 Subaru Forester Sport! A great choice, congratulations! We look forward to serving you for many years to come!

April 18, 2019

Ric’s Subaru Very good dealership, did not bug me let me make up my own mind, when it was done I was very happy. Thank you Ric More

by Ric
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tristan Quiring
Apr 22, 2019 -

Go Langley Subaru responded

Thank you for sharing this great review about our Wolfe Subaru Langley dealership, Ric. Our clients comfort during the vehicle purchasing process is our priority. So glad you experienced that first-hand when you were dealing with our Sales and Leasing Consultant, Tristan Quiring. We truly value your business. We want to congratulate you on your new Subaru and wish you many safe travels in it. Enjoy!

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