Back

Go Langley Subaru

Surrey, BC

4.1
531 Reviews

19372 Langley Bypass

Surrey, BC

V3S 7R2

Directions

By Type

531 Reviews of Go Langley Subaru

July 27, 2019

Tristan went the extra mile! As retirees, we were looking for value for our dollar. Tristan Quiring and the team at Wolfe Subaru in Langley did not disappoint. We had been looki More

by Didi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Dougan, Corina Graham, Tristan Quiring
Jul 29, 2019 -

Go Langley Subaru responded

Wow! Congratulations on your beautiful new Subaru Forester, Rick and Diane! We welcome you to the Wolfe Subaru Langley Family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. We will make sure that Tristan and Amanda know how pleased you are with the exceptional customer service they both provided you during your vehicle purchasing process. Both of them are true assets and we are lucky to have them on our team. We sincerely hope you enjoy every single mile in your new Forester and we hope it makes your retirement even sweeter bringing you many new adventures and happy memories. Please let us know if there is anything else we can do for you. Thank you

July 21, 2019

2019 Outback purchase Working with Tristan was great. Informative but never pushy. Followed up all our questions and replied quickly to emails but we never felt rushed or p More

by Two Subaru family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Dougan, Tristan Quiring
Jul 24, 2019 -

Go Langley Subaru responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We couldn’t be happier to hear that our Internet Specialist, Tristan Quiring and our Financial Services Manager, Amanda Dougan both were informative, thorough, efficient and made your vehicle purchasing process, a positive experience. On behalf of your friends here at Wolfe Subaru Langley, we hope you enjoy every mile on your brand new 2019 Subaru Outback! See you next time.

July 04, 2019

Friendly, helpful and thorough. My husband and I purchased vehicles from Wolfe in December 2018. Everyone we had the pleasure of dealing with was helpful, informative, and willing t More

by Chermac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wolfe Auto Group, Jay Shead
Jul 09, 2019 -

Go Langley Subaru responded

Wow! Thank you for taking the time to share your wonderful comments and feelings about the exemplary customer service our General Sales Manager, Jay and our Sales and Leasing Consultant, Stelios provided you. They are both valuable team members that always go above and beyond to meet our client’s needs, and we are so pleased that was your experience. We couldn't be happier to hear that everyone on our sales team that you dealt with was helpful, informative and attentive. It is truly rewarding to see your feedback. Thank you for your business and we look forward to serving you for years to come.

June 30, 2019

Hyperblue Crosstrek I met Tristan when I came in to test drive a used Subaru Crosstrek. The color wasn't what I was looking for, so I took a pass. I then received a perso More

by Christine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor, Tristan Quiring
Jul 09, 2019 -

Go Langley Subaru responded

Congratulations on your Hyperblue Subaru Crosstrek, Christine! We welcome you to the Wolfe Subaru Family. We strive for customer experiences like this, and could not be more pleased. We will make sure that Connor and Tristan know how pleased you are with their service. So glad they made your entire car-buying experience such a positive one. We also wanted to inform you that we have a Wolfe Subaru dealership in Vancouver, if that location works better for your regular servicing. Once again, welcome to the family and we sincerely hope you enjoy every single mile in your new Crosstrek. We truly appreciate your business and hope to work with you again soon.

June 19, 2019

Best dealer in town We bought a 2019 Subaru Crosstrek Sport with Eyesight. The experience from beginning of sales to delivery was great. No pressure and we were offered More

by Yeo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wolfe Auto Group, Tristan Quiring, Jay Shead
Jun 22, 2019 -

Go Langley Subaru responded

We would like to thank you for this amazing review, Yeo. Our team of professionals is dedicated to providing you and everyone else who visits Wolfe Subaru Langley with only the best there is to offer. It’s so nice to hear that Tristan and Jay helped to make your experience such a positive one. Our clients comfort during the vehicle purchasing process is our priority. So glad you had the opportunity to see that first-hand. We value your business and appreciate you driving out of your way to allow us to take care of all of your automotive needs. Congratulations on your 2019 Subaru Crosstrek! We wish you many safe and happy adventures in it.

June 19, 2019

Regular service and resolve air conditioning problem Jeff Saiva, the service manager, was incredibly helpful in setting up appointment, diagnosing the problem and then resolving the issue during routine More

by JT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Shead
Jun 27, 2019 -

Go Langley Subaru responded

Thank you for your wonderful review about our Wolfe Subaru Langley dealership, JT. We couldn’t be happier to hear that our Service Manager, Jeff provided you with efficient, friendly, professional and helpful customer service, during your recent visit. We are also glad that he was able to diagnose and resolve all of your concerns with your air conditioner right away. We value your business and we look forward to having the opportunity of working with you again soon. Have a great day!

June 18, 2019

Purchase of new Forester This is my second new vehicle purchase from Wolfe Auto. The reason we came back toWolfe was the pleasant and professional treatment we had received. F More

by Gord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristan Quiring, Jay Shead
Jun 22, 2019 -

Go Langley Subaru responded

Thank you so much for sharing the experience you had at our Wolfe Subaru Langley dealership, Gord. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear our General Sales Manager, Jay Shead and Internet Specialist, Tristan Quiring made your car buying experience such a great one. Thank you for your business and congratulations on your new Subaru Forester! Enjoy every mile!

June 17, 2019

Bought a used 2016 Outback and it was a good experience I went into the dealership and was well looked after by Mark Painchaud in the sales dept. Mark answered all my questions, let me take the car out on More

by Chilliwack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Painchaud
Jun 22, 2019 -

Go Langley Subaru responded

Congratulations on your 2016 Subaru Outback! We welcome you to the Wolfe Auto Group Family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. We will make sure that our Sales and Leasing Consultant, Mark Painchaud knows how pleased you were with the outstanding customer service he provided you, during the entire vehicle purchasing process. Once again, welcome to the Wolfe Auto Group family and we sincerely hope you enjoy every single mile in your Outback!

June 08, 2019

Warning lights in dash A couple of years ago our Outback suddenly had 4 warning lights go on while we were travelling in Montana. I took it to the local dealership and after More

by Subaruwarninglights
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
Jun 19, 2019 -

Go Langley Subaru responded

We apologize for your experience and understand your frustration. At Wolfe Subaru we are committed to fair, honest pricing. It’s unfortunate if there was miscommunication. We value our customers and truly appreciate the time to share your opinions. Please contact our Group General Manager, Marc Livingstone at 604-534-2660, so we may fully understand your grievances and work to change your opinion of our dealership. Again, thank you for taking the time to write this review. We look forward to hearing from you.

June 03, 2019

Crosstrek Purchase We had a fantastic experience working with Tristan and Wolfe Subaru. We contacted the dealership with a specific car, accessories and delivery timelin More

by RobertaF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Driver, Wolfe Auto Group, Tristan Quiring, Jay Shead
Jun 20, 2019 -

Go Langley Subaru responded

Congratulations on your new Subaru Crosstrek, RobertaF! Thank you for taking the time to write about the great sales experience you had at our Wolfe Subaru Langley dealership. It is wonderful to hear that our Internet Specialist, Tristan and our General Sales Manager, Jay were able to provide you with the exceptional and friendly customer service we strive to provide all our clients. We truly value your business and loyalty to Wolfe Subaru. Enjoy your new and we look forward to working with you again in the future.

...
41
...